NEO Digital
Thermal Paper 80*80,57*40mm
Thermal Paper 80*80,57*40mm
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Shipping
Shipping
Order Processing Time
Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.
Shipping Time and Options
Q: What shipping options are available?
A:
- Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
- Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
- Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.
Shipping Cost
Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.
Return, Exchange, and Cancellation
Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.
Shipment Confirmation & Order Tracking
Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.
Damages and Loss
Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at support@neotech.ae or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.
Additional Charges
Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.
Contact Us for Assistance
Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at support@neotech.ae or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.
At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.
Last updated: 28/03/2024
Stock up on thermal paper rolls available in 80x80mm and 57x40mm sizes. Ideal for POS systems and receipt printers for clear, durable prints.
Overview:
Our selection of thermal paper rolls is specifically designed to meet the diverse needs of businesses requiring reliable and high-quality printing solutions. Available in 80x80mm and 57x40mm sizes, these rolls are perfect for a wide range of POS systems and receipt printers in retail, hospitality, and more.
Product Description:
Our thermal paper rolls come in two convenient sizes, 80x80mm and 57x40mm, to accommodate different types of thermal printers and cash registers. Made with a premium heat-sensitive coating, these rolls ensure crisp and clear prints without the need for ink or ribbons, making them cost-effective and maintenance-free solutions for your printing needs.
Key Features:
- Superior Print Quality: Each roll is coated with a high-quality thermal material that produces sharp, black text and images.
- Multiple Sizes: Choose from 80x80mm or 57x40mm based on your machine's requirements.
- Long-Lasting Impressions: Resistant to fading, ensuring your prints stay legible for years.
- Smooth Performance: Designed to prevent paper jams and increase the efficiency of your printing operations.
Product Quality and Performance:
Crafted from the finest thermal paper, these rolls are engineered to provide reliable performance and exceptional print clarity. The paper's smooth texture ensures it moves seamlessly through your printer, reducing wear and tear and extending the lifespan of your printing devices.
Specifications:
- Material: Top-grade thermal paper
- Available Sizes: 80x80mm and 57x40mm
- Roll Length: Varies by size, typically providing ample prints per roll
- Core Size: Standard sizes compatible with most thermal printers
Purpose of Use:
These thermal paper rolls are ideal for businesses in the retail and hospitality industries that need to print receipts, transaction records, or customer bills quickly and clearly. They are also suitable for use in financial and healthcare settings where accurate record-keeping is essential.
How to Use:
- Select the Appropriate Size: Choose the size that fits your printer's specifications.
- Install the Roll: Place the roll into your printer, ensuring the end of the paper feeds from the bottom.
- Begin Printing: Proceed with printing transactions as usual; the thermal coating will react to your printer's heat to create clear, durable prints.
Supported Printers/Application/Industries:
Compatible with any thermal printer that accepts 80x80mm or 57x40mm rolls, these paper rolls are extensively used in industries such as retail, hospitality, banking, and healthcare.
Benefits & Compatibility:
- Versatility: Available in sizes to fit a broad range of printers.
- Cost-Effectiveness: Reduces the need for expensive ink cartridges or ribbons.
- Eco-Friendly Options: Available in BPA-free versions to meet environmental and health standards.
Warranty and FAQs:
Offered with a satisfaction guarantee. Visit our FAQ section for tips on maximizing the use of your thermal paper and troubleshooting common issues.
Stock Availability:
These rolls are readily available for immediate delivery, with options for bulk purchasing to ensure you never run short.
Best Price Guarantee:
We are committed to providing the best prices for our thermal paper rolls and will match any lower price for the same quality product.
After Sales Support:
Our dedicated customer service team is available to assist with any product queries or issues, ensuring a smooth experience from order to delivery.
Request for Customer Reviews and Testimonials:
We encourage our customers to share their experiences with our thermal paper rolls to help us improve and guide others in making informed purchasing decisions.
Get in Touch:
For more information or to place an order, please contact our sales team. We are eager to provide you with the best possible solutions tailored to your business needs.
Disclaimer:
All product specifications and availability are subject to change without notice. Images are for illustrative purposes only and may not accurately represent the actual product. Always verify compatibility with your specific equipment before purchasing
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Return policy
Return policy
Neotech Enhanced Return & Refund Policy FAQ
1. What is the return policy for items purchased from Neotech?
Customers may initiate a return within a 30-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at support@neotech.ae. We provide a hassle-free return process with free return shipping.
2. How do I start a return or exchange process?
First, contact our customer support at support@neotech.ae for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.
3. How and when will I receive my refund?
Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.
4. Are there any costs for returning a product?
No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.
5. What should I do if my order is incorrect, damaged, or defective?
Contact us immediately at support@neotech.ae. We prioritize resolving any issues swiftly to ensure your satisfaction.
Additional Information
- Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
- Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
- Need Further Assistance? If you have questions or concerns, please contact us via email at support@neotech.ae or call/WhatsApp us at +971 50 197 52 52.
Our Commitment
At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.
Last updated: 13/03/2024
WhatsApp
For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52

WELCOME TO NEOTECH, LOOKING FORWARD TO DOING BUSINESS WITH YOU!
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