NEO Digital
Xincode X-1901C Wireless 2.4G 2D Barcode Scanner with Charging Cradle
Xincode X-1901C Wireless 2.4G 2D Barcode Scanner with Charging Cradle
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Shipping
Shipping
Order Processing Time
Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.
Shipping Time and Options
Q: What shipping options are available?
A:
- Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
- Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
- Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.
Shipping Cost
Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.
Return, Exchange, and Cancellation
Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.
Shipment Confirmation & Order Tracking
Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.
Damages and Loss
Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at support@neotech.ae or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.
Additional Charges
Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.
Contact Us for Assistance
Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at support@neotech.ae or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.
At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.
Last updated: 28/03/2024
Boost your scanning efficiency with the Xincode X-1901C, a wireless 2D barcode scanner equipped with a convenient charging cradle. Ideal for retail, logistics, and more.
Overview:
The Xincode X-1901C Wireless 2.4G 2D Barcode Scanner is a state-of-the-art scanning tool designed to facilitate quick and reliable barcode reading in various operational settings, such as retail, warehousing, and logistics. Its wireless design and included charging cradle make it a versatile and user-friendly solution for businesses looking to enhance their data capture processes.
Product Description:
This barcode scanner utilizes 2.4G wireless technology to offer superior range and connectivity, allowing users to move freely without the constraints of wires. The X-1901C is capable of reading all popular 1D and 2D barcodes with high accuracy and speed. Its robust design is complemented by an ergonomic form factor that reduces fatigue during prolonged use. The included charging cradle ensures that the scanner is always ready for use, maximizing uptime and productivity.
Key Features:
- Wireless Connectivity: Employs 2.4G wireless technology for a stable connection and extended range of up to 100 meters in open spaces.
- Comprehensive Barcode Support: Efficiently decodes all common 1D and 2D barcodes, facilitating versatility across various scanning needs.
- Durable and Ergonomic: Designed to withstand multiple drops from significant heights and features an ergonomic grip for comfortable handling.
- Fast Charging Cradle: Provides a convenient and quick charging solution, ensuring the scanner is powered throughout the workday.
- Long Battery Life: Offers continuous scanning capabilities for up to 16 hours, supporting heavy usage without frequent recharges.
Product Quality and Performance:
The Xincode X-1901C is constructed with high-quality materials to ensure durability and reliability under rigorous use. It features advanced optical technology for quick and precise barcode capture, enhancing workflow efficiency in fast-paced environments.
Specifications:
- Connectivity: 2.4G wireless
- Barcode Types: All major 1D and 2D formats
- Battery Life: Up to 16 hours of continuous use
- Wireless Range: Up to 100 meters in open spaces
- Dimensions: 170mm x 75mm x 90mm
- Weight: 210 grams
Purpose of Use:
Ideal for applications requiring mobile scanning capabilities, such as inventory management, point-of-sale operations, and document processing in retail, warehousing, and transportation sectors.
How to Use:
Charge the device using the included cradle before first use. To operate, simply power on the scanner, pair it with the base station connected to your computer or POS system, and begin scanning. The scanner communicates wirelessly with the base, transmitting data instantaneously and securely.
Supported OS/Application/Industries:
Compatible with systems running Windows, macOS, and Linux. This scanner is particularly beneficial for retail stores, warehouses, and logistic centers where quick, accurate barcode scanning is crucial.
Benefits & Compatibility:
- Enhanced Mobility: Wireless operation allows for complete freedom of movement, improving user efficiency and comfort.
- Increased Productivity: Fast and reliable scanning capabilities reduce transaction times and streamline inventory processes.
- Ease of Maintenance: The charging cradle keeps the scanner ready and available, minimizing downtime.
Warranty and FAQs:
Comes with a standard one-year warranty covering manufacturing defects. Detailed FAQs are available for troubleshooting and optimal usage tips.
Packaging/Weight/Dimension:
The scanner is securely packaged with the charging cradle, USB cable, and a user manual. Packaging ensures protection during transit and ease of setup upon arrival.
Shop Today & Receive Your Delivery:
Order the Xincode X-1901C now and take advantage of our quick delivery services to enhance your operational capabilities without delay.
Best Price Guarantee:
We strive to offer the best prices and will match any lower advertised price for the same product.
After Sales Support:
Our customer service team is ready to assist with any questions or concerns, providing expert support to ensure your satisfaction with the purchase.
Request for Customer Reviews and Testimonials:
We value feedback from our customers and encourage you to share your experiences with the Xincode X-1901C to help us continue to improve our offerings.
Stock Availability:
Contact us to verify stock availability before placing your order to ensure timely delivery.
Get in Touch:
For more detailed information or specific inquiries, our customer support team is available to provide professional assistance and support.
Disclaimer:
All product information is subject to change without notice. Images are illustrative and may not fully represent the actual product. Please verify all details with our sales team before making a purchase
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Return policy
Return policy
Neotech Enhanced Return & Refund Policy FAQ
1. What is the return policy for items purchased from Neotech?
Customers may initiate a return within a 30-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at support@neotech.ae. We provide a hassle-free return process with free return shipping.
2. How do I start a return or exchange process?
First, contact our customer support at support@neotech.ae for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.
3. How and when will I receive my refund?
Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.
4. Are there any costs for returning a product?
No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.
5. What should I do if my order is incorrect, damaged, or defective?
Contact us immediately at support@neotech.ae. We prioritize resolving any issues swiftly to ensure your satisfaction.
Additional Information
- Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
- Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
- Need Further Assistance? If you have questions or concerns, please contact us via email at support@neotech.ae or call/WhatsApp us at +971 50 197 52 52.
Our Commitment
At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.
Last updated: 13/03/2024
WhatsApp
For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52
WELCOME TO NEOTECH, LOOKING FORWARD TO DOING BUSINESS WITH YOU!
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