NEOTECH
Zebra ZD420 hc Printer with Intelligent Time-saving Ribbon Cartridge
Zebra ZD420 hc Printer with Intelligent Time-saving Ribbon Cartridge
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Shipping
Shipping
Order Processing Time
Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.
Shipping Time and Options
Q: What shipping options are available?
A:
- Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
- Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
- Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.
Shipping Cost
Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.
Return, Exchange, and Cancellation
Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.
Shipment Confirmation & Order Tracking
Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.
Damages and Loss
Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at support@neotech.ae or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.
Additional Charges
Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.
Contact Us for Assistance
Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at support@neotech.ae or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.
At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.
Last updated: 28/03/2024
Elevate healthcare efficiency with the Zebra ZD420-hc, featuring an intelligent ribbon cartridge for quick, foolproof loading and optimal performance in healthcare environments.
Overview:
The Zebra ZD420-hc is a thermal transfer printer designed specifically for the healthcare industry. It stands out with its easy-to-use ribbon cartridge system that significantly reduces ribbon loading time and minimizes the potential for errors. This printer is built to withstand the rigors of healthcare environments, ensuring patient safety and compliance with healthcare standards.
Product Description:
The ZD420-hc is equipped with a disinfectant-ready plastic casing that can be cleaned and disinfected regularly, making it suitable for use in hospitals, clinics, and other healthcare facilities. Its innovative ribbon cartridge technology allows healthcare staff to replace ribbons in seconds, which is crucial in fast-paced medical settings where time and accuracy are paramount.
Key Features:
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Intelligent Ribbon Cartridge: Offers easy installation, reducing downtime and operational complexity.
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Healthcare-Specific Design: Constructed with disinfectant-ready plastics to maintain hygiene and prevent cross-contamination.
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Thermal Transfer Printing: Ensures long-lasting label prints that are resistant to smearing, important for maintaining legibility in medical environments.
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User-Friendly Interface: Features a simple LCD display and minimal controls for ease of use.
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Flexible Connectivity Options: Includes USB, Ethernet, and optional Wi-Fi or Bluetooth for seamless integration.
Product Quality and Performance:
The Zebra ZD420-hc is renowned for its reliability and robust performance, providing high-quality label printing that meets the stringent requirements of healthcare regulations. The printer’s durable design and advanced printing technology ensure that it can handle continuous use without compromising on speed or quality.
Specifications:
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Dimensions: 254mm x 177mm x 203mm
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Weight: 2.3 kg
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Resolution: 203 DPI (300 DPI option available)
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Connection Types: USB, Ethernet, optional Wi-Fi, and Bluetooth
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Print Method: Thermal Transfer
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Max Print Width: 104mm
Purpose of Use:
Designed for healthcare settings, the ZD420-hc is ideal for printing patient ID wristbands, specimen labels, and pharmacy labels. Its accurate and durable printing capabilities help ensure patient safety and improve the efficiency of healthcare operations.
How to Use:
To operate the ZD420-hc, simply insert the ribbon cartridge, load the media, connect the printer to your network or device, and configure settings via the LCD interface or connected software. The intuitive design allows healthcare staff to quickly start printing with minimal training.
Supported OS/Application/Industries:
This printer supports Windows, Android, and iOS through Zebra’s software solutions and SDKs, making it highly adaptable to various healthcare information systems.
Benefits & Compatibility:
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Enhanced Operational Efficiency: Quick ribbon changes and easy operation streamline healthcare workflows.
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Robust Data Compliance: Accurate, durable labels support compliance with health regulations.
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Hygienic Maintenance: Easy to clean surfaces support infection control protocols.
Warranty and FAQs:
The Zebra ZD420-hc comes with a standard manufacturer's warranty and extensive support resources, including FAQs and technical assistance, ensuring that any issues can be promptly resolved.
Shop Today & Receive Your Delivery:
Order the Zebra ZD420-hc today to enhance your healthcare facility’s labeling processes. Our reliable delivery service ensures that you receive your printer promptly and ready for immediate use.
Best Price Guarantee:
We offer competitive pricing on the Zebra ZD420-hc. Find a lower price elsewhere? We'll match it!
After Sales Support:
Our dedicated support team is available to assist with setup, usage, or troubleshooting, ensuring that the ZD420-hc meets your healthcare facility's needs.
Request for Customer Reviews and Testimonials:
If the Zebra ZD420-hc has transformed your medical labeling tasks, please share your experience. Your feedback is valuable to us and helps other healthcare professionals make informed decisions.
Stock Availability:
Please contact us to confirm the availability of the Zebra ZD420-hc before placing your order. Availability is typically within 10-15 working days after order confirmation.
Get in Touch:
For more information or assistance with the Zebra ZD420-hc, contact our expert team. We're here to help!
Disclaimer:
All information provided is for informational purposes only and is subject to change without notice. Product images are for illustration purposes only and may not accurately depict the actual product. Verify all details, including prices and product availability, with our sales team before making a purchase
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Return policy
Return policy
Neotech Enhanced Return & Refund Policy FAQ
1. What is the return policy for items purchased from Neotech?
Customers may initiate a return within a 30-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at support@neotech.ae. We provide a hassle-free return process with free return shipping.
2. How do I start a return or exchange process?
First, contact our customer support at support@neotech.ae for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.
3. How and when will I receive my refund?
Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.
4. Are there any costs for returning a product?
No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.
5. What should I do if my order is incorrect, damaged, or defective?
Contact us immediately at support@neotech.ae. We prioritize resolving any issues swiftly to ensure your satisfaction.
Additional Information
- Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
- Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
- Need Further Assistance? If you have questions or concerns, please contact us via email at support@neotech.ae or call/WhatsApp us at +971 50 197 52 52.
Our Commitment
At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.
Last updated: 13/03/2024
WhatsApp
For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52



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