NEO Digital
Thermal Paper: 57x75, 110x20, 110x50, 110x59, 110x50, 11x12cm
Thermal Paper: 57x75, 110x20, 110x50, 110x59, 110x50, 11x12cm
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Shipping
Shipping
Order Processing Time
Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.
Shipping Time and Options
Q: What shipping options are available?
A:
- Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
- Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
- Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.
Shipping Cost
Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.
Return, Exchange, and Cancellation
Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.
Shipment Confirmation & Order Tracking
Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.
Damages and Loss
Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at support@neotech.ae or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.
Additional Charges
Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.
Contact Us for Assistance
Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at support@neotech.ae or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.
At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.
Last updated: 28/03/2024
Explore our versatile collection of thermal paper rolls, available in sizes from 57x75mm to 11x12cm. Perfect for specialized printing requirements across various devices. Shop now for premium quality and performance!
Overview:
Our selection of thermal paper rolls is designed to cater to a broad range of printing needs, featuring sizes including 57x75mm, 110x20mm, 110x50mm, 110x59mm, and 11x12cm. These rolls are perfect for businesses that require high-quality, reliable printing solutions for POS systems, medical equipment, or any specialized printing applications.
Product Description:
Enhance your printing capabilities with our premium thermal paper rolls, available in a variety of sizes. Whether you need compact rolls for small receipt printers or larger rolls for detailed reports and charts, our thermal paper provides clear, crisp prints every time. With sizes like 57x75mm for standard POS systems and up to 11x12cm for more detailed printouts, these rolls are engineered to perform reliably under various printing conditions.
Key Features:
- Versatile Size Options: Ranging from 57x75mm to 11x12cm to accommodate different printing needs.
- High-Quality Prints: Ensures sharp, legible text and images with every print.
- Wide Compatibility: Suitable for a range of devices from small mobile printers to larger industrial machines.
- Efficient Performance: Manufactured to reduce paper jams and ensure smooth operation in all compatible machines.
Product Quality and Performance:
Constructed from high-grade thermal paper, these rolls feature a heat-sensitive coating that reacts to the thermal print heads of your printer, producing instant and precise prints. This high-quality paper is designed to provide not only excellent print clarity but also durability, ensuring that prints remain legible and intact over time.
Specifications:
- Material: Premium thermal paper
- Sizes Available: 57x75mm, 110x20mm, 110x50mm, 110x59mm, 11x12cm
- Compatibility: Compatible with thermal printers that accept these dimensions
- Packaging: Each roll is individually wrapped to protect against moisture and light, preserving quality and performance.
Purpose of Use:
These thermal paper rolls are ideal for a variety of applications, from retail POS receipts to medical recordings and industrial data logging. The assortment in sizes provides flexibility for businesses to choose the best fit for their specific printing tasks.
Benefits & Compatibility:
- Adaptable for Various Uses: From receipts to full-sized reports, these rolls meet diverse printing demands.
- Long-Lasting Impressions: Designed to withstand environmental factors, ensuring your prints are durable.
- Cost-Effective: Bulk options available to help reduce costs while maintaining a steady supply.
Shop Today & Receive Your Delivery Nationwide!
Purchase your thermal paper rolls from our extensive range today and benefit from our efficient delivery services. Ensure your business is equipped with high-quality printing materials that support your operational needs.
Best Price Guarantee:
We offer competitive pricing on our thermal paper rolls. If you find a lower price elsewhere, we will match it, ensuring you receive the best value for your purchase.
After Sales Support:
Our commitment to customer satisfaction includes providing comprehensive after-sales support. If you have any questions or concerns about our products, our customer service team is ready to assist you.
Request for Customer Reviews and Testimonials:
We value your feedback! If you have used our thermal paper rolls, please share your experience. Your feedback helps us to continually improve and offer products that meet the highest standards.
Stock Availability:
Please contact us to confirm the availability of our thermal paper rolls before placing your order. We strive to maintain a comprehensive stock to meet your immediate and ongoing business needs.
Get in Touch:
For more detailed information or specific inquiries about our thermal paper rolls in sizes 57x75mm, 110x20mm, 110x50mm, 110x59mm, and 11x12cm, please contact our customer service team. Our experts are ready to help you select the right printing solutions for your business.
Disclaimer:
All information provided is for informational purposes only and is subject to change without notice. Product images may not accurately represent the actual product; always confirm specifications and prices with our sales team before making a purchase
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Return policy
Return policy
Neotech Enhanced Return & Refund Policy FAQ
1. What is the return policy for items purchased from Neotech?
Customers may initiate a return within a 30-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at support@neotech.ae. We provide a hassle-free return process with free return shipping.
2. How do I start a return or exchange process?
First, contact our customer support at support@neotech.ae for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.
3. How and when will I receive my refund?
Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.
4. Are there any costs for returning a product?
No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.
5. What should I do if my order is incorrect, damaged, or defective?
Contact us immediately at support@neotech.ae. We prioritize resolving any issues swiftly to ensure your satisfaction.
Additional Information
- Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
- Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
- Need Further Assistance? If you have questions or concerns, please contact us via email at support@neotech.ae or call/WhatsApp us at +971 50 197 52 52.
Our Commitment
At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.
Last updated: 13/03/2024
WhatsApp
For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52

WELCOME TO NEOTECH, LOOKING FORWARD TO DOING BUSINESS WITH YOU!
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