NEO Digital
Sailing Thermal Paper Rolls | 3-inch, 80x80, 79mmx40m, 57mmx16m | 48GSM
Sailing Thermal Paper Rolls | 3-inch, 80x80, 79mmx40m, 57mmx16m | 48GSM
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Shipping
Shipping
Order Processing Time
Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.
Shipping Time and Options
Q: What shipping options are available?
A:
- Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
- Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
- Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.
Shipping Cost
Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.
Return, Exchange, and Cancellation
Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.
Shipment Confirmation & Order Tracking
Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.
Damages and Loss
Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at support@neotech.ae or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.
Additional Charges
Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.
Contact Us for Assistance
Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at support@neotech.ae or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.
At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.
Last updated: 28/03/2024
Maximize your payment terminal efficiency with Sailing's thermal paper rolls, available in sizes like 3-inch, 80x80, 79mmx40m, and 57mmx16m. Perfect for quick, clear transactions. Shop our 48GSM rolls now!
Overview:
Sailing provides a selection of high-quality thermal paper rolls, designed for use in various payment terminals. These rolls come in a range of sizes including the standard 3-inch, 80x80mm, 79mmx40m, and a compact 57mmx16m, all made with durable 48GSM paper. They are ideal for businesses looking for reliable printing solutions for transaction records.
Product Description:
Our Sailing thermal paper rolls are crafted to deliver optimal performance in payment terminals. Available in sizes to fit a variety of machines, these rolls are perfect for processing quick and clear payments. Whether you need the large 80x80mm roll or the smaller 57mmx16m roll, our thermal paper provides consistent quality, ensuring every printout is legible and durable.
Key Features:
- Varied Sizes: From 3-inch to 57mmx16m, accommodating different terminal types.
- High-Quality 48GSM Paper: Ensures sharp, clear prints that resist fading.
- Wide Compatibility: Suitable for a broad range of payment terminals.
- Efficient Printing: Designed to reduce jams and improve transaction speed.
Product Quality and Performance:
Produced under stringent quality controls, our thermal paper rolls are reliable and yield consistently excellent prints. The 48GSM paper thickness is ideal for daily transaction printing, offering the durability needed for receipts that may need to be retained for extended periods.
Specifications:
- Sizes Available: 3-inch, 80x80mm, 79mmx40m, 57mmx16m
- Material: High-quality 48GSM thermal paper
- Compatibility: Fits a wide variety of payment terminals and receipt printers
- Packaging: Each roll is securely packaged to maintain integrity during shipping
Purpose of Use:
These thermal paper rolls are essential for retail stores, restaurants, and any business that utilizes payment terminals for processing credit card, debit card, and other transactions. They are especially designed to provide quick and clear prints, crucial for maintaining efficient customer service and accurate record-keeping.
Benefits & Compatibility:
- Reliable Performance: Ensures smooth operations during peak business hours.
- Clear and Durable Prints: Important for businesses that require retention of transaction records.
- Cost-Effective: Efficient paper use reduces the frequency of roll replacements.
Shop Today & Receive Your Delivery Nationwide!
Order your Sailing thermal paper rolls today to benefit from our efficient delivery service. Keep your business operations running smoothly with our reliable and high-quality printing supplies.
Best Price Guarantee:
We offer competitive pricing on our thermal paper rolls. If you find a lower price elsewhere, we will match it, ensuring you receive the best value for your needs.
After Sales Support:
Our commitment to customer satisfaction includes comprehensive after-sales support. If you have any issues or questions about our products, our customer service team is ready to assist you.
Request for Customer Reviews and Testimonials:
We value your feedback! If you have used our Sailing thermal paper rolls, please share your experience. Your feedback helps us to continually improve and offer better products.
Stock Availability:
Please contact us to confirm the availability of our thermal paper rolls before placing your order. We strive to keep a comprehensive stock to meet your immediate business needs.
Get in Touch:
For more detailed information or specific inquiries about our thermal paper rolls for payment terminals, please contact our customer service team. Our experts are ready to help you select the right printing solutions for your business needs.
Disclaimer:
All information provided is for informational purposes only and is subject to change without notice. Product images are for illustration purposes only and may not accurately represent the actual product. Always confirm details, including prices and specifications, with our sales team before making a purchase
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Return policy
Return policy
Neotech Enhanced Return & Refund Policy FAQ
1. What is the return policy for items purchased from Neotech?
Customers may initiate a return within a 30-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at support@neotech.ae. We provide a hassle-free return process with free return shipping.
2. How do I start a return or exchange process?
First, contact our customer support at support@neotech.ae for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.
3. How and when will I receive my refund?
Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.
4. Are there any costs for returning a product?
No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.
5. What should I do if my order is incorrect, damaged, or defective?
Contact us immediately at support@neotech.ae. We prioritize resolving any issues swiftly to ensure your satisfaction.
Additional Information
- Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
- Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
- Need Further Assistance? If you have questions or concerns, please contact us via email at support@neotech.ae or call/WhatsApp us at +971 50 197 52 52.
Our Commitment
At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.
Last updated: 13/03/2024
WhatsApp
For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52

WELCOME TO NEOTECH, LOOKING FORWARD TO DOING BUSINESS WITH YOU!
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