NEO Digital
Thermal Paper 80*80,57*40mm
Thermal Paper 80*80,57*40mm
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Shipping
Shipping
Order Processing Time
Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.
Shipping Time and Options
Q: What shipping options are available?
A:
- Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
- Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
- Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.
Shipping Cost
Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.
Return, Exchange, and Cancellation
Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.
Shipment Confirmation & Order Tracking
Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.
Damages and Loss
Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at support@neotech.ae or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.
Additional Charges
Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.
Contact Us for Assistance
Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at support@neotech.ae or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.
At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.
Last updated: 28/03/2024
Choose our high-quality 80x80mm and 57x40mm thermal paper rolls, perfect for POS systems, receipt printers, and ATMs. Durable, clear printing for all your business needs. Shop now!
Overview
Our thermal paper rolls come in two versatile sizes, 80x80mm and 57x40mm, designed to meet the diverse needs of modern businesses. Whether used in retail POS systems, banking ATMs, or hospitality receipt printers, these rolls deliver consistent performance and superior print clarity.
Product Description
Upgrade your transaction processing with our top-quality 80x80mm and 57x40mm thermal paper rolls. Engineered for compatibility with a wide range of printing devices, these rolls ensure smooth operation and clear, legible prints every time. Ideal for businesses that require reliable printing solutions for daily operations.
Key Features
- Two Convenient Sizes: Available in 80x80mm and 57x40mm to suit various printer types and transaction volumes.
- High-Quality Prints: Produces crisp, clear text and images that resist fading, ensuring long-lasting readability.
- Broad Compatibility: Suitable for use with all standard thermal printers in retail, banking, and service industries.
- Efficient Performance: Designed to reduce printer jams and increase the efficiency of your business operations.
Product Quality and Performance
Made from premium-grade thermal paper, our rolls feature a sensitive thermal coating that reacts precisely to the heat of printer heads. This technology facilitates high-quality printing without the need for ink or toner, making it an economical choice for businesses.
Specifications
- Paper Type: Direct Thermal
- Available Sizes: 80x80mm, 57x40mm
- Roll Length: Standard lengths tailored to maximize print output and minimize replacements.
- Core Size: Standard sizes to fit the majority of thermal printing devices.
Purpose of Use
These thermal paper rolls are designed for a variety of applications:
- Retail POS Systems: Ideal for printing sales receipts and customer transactions.
- ATMs: Perfect for generating banking transaction slips and records.
- Service Industry Printers: Used for printing orders and service invoices in restaurants, bars, and hotels.
How to Use
To achieve the best results, install the roll in your printer with the end feeding from the bottom, allowing the paper to contact the thermal head correctly. This ensures optimal heat transfer and print quality.
Supported Applications
- Retail: Suitable for cash registers and POS terminals.
- Banking: Compatible with ATMs and other transactional kiosks.
- Hospitality: Great for printing customer bills and service receipts.
Benefits & Compatibility
- Superior Print Quality: Ensures every print is sharp and easy to read.
- Reliability: Manufactured to prevent paper jams and ensure consistent operation.
- Cost-Effective: Reduces the need for frequent replacements thanks to durable, long-lasting material.
Warranty and FAQs
Includes a standard one-year warranty that covers manufacturing defects. Check our FAQ section for tips on storage and handling to maximize the lifespan and effectiveness of your thermal paper.
Packaging/Weight/Dimension
Each roll is individually sealed to protect it from light and moisture, ensuring they remain in pristine condition until used. Bulk orders are packaged efficiently to support large-scale business needs.
Shop Today & Receive Your Delivery
Order now to take advantage of our reliable delivery services, ensuring that your business is always stocked with essential printing supplies.
Best Price Guarantee
We offer competitive pricing on our thermal paper rolls, ensuring you get the best value without compromising on quality.
After Sales Support
Our customer service team is available to assist with any product-related questions or issues, providing expert advice and quick solutions.
Request for Customer Reviews and Testimonials
We encourage you to share your experiences with our 80x80mm and 57x40mm thermal paper rolls. Your feedback helps us continuously improve our products and services.
Stock Availability
Please contact our sales team to verify the availability of our thermal paper rolls before placing your order, ensuring prompt and efficient delivery.
Get in Touch
For more information or to provide feedback, contact our customer service team. We are dedicated to providing exceptional service and ensuring your complete satisfaction with every purchase.
Disclaimer
All information provided is for general purposes only and may change without notice. Product images are illustrative and may not accurately represent the actual product. Confirm all details with our sales team before making a purchase
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Return policy
Return policy
Neotech Enhanced Return & Refund Policy FAQ
1. What is the return policy for items purchased from Neotech?
Customers may initiate a return within a 30-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at support@neotech.ae. We provide a hassle-free return process with free return shipping.
2. How do I start a return or exchange process?
First, contact our customer support at support@neotech.ae for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.
3. How and when will I receive my refund?
Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.
4. Are there any costs for returning a product?
No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.
5. What should I do if my order is incorrect, damaged, or defective?
Contact us immediately at support@neotech.ae. We prioritize resolving any issues swiftly to ensure your satisfaction.
Additional Information
- Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
- Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
- Need Further Assistance? If you have questions or concerns, please contact us via email at support@neotech.ae or call/WhatsApp us at +971 50 197 52 52.
Our Commitment
At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.
Last updated: 13/03/2024
WhatsApp
For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52

WELCOME TO NEOTECH, LOOKING FORWARD TO DOING BUSINESS WITH YOU!
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