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NEO Digital

Thermal Pos Paper Roll 80x80 Thermal Paper

Thermal Pos Paper Roll 80x80 Thermal Paper

Regular price Dhs. 491.43 AED
Regular price Dhs. 560.00 AED Sale price Dhs. 491.43 AED
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Taxes included. Shipping calculated at checkout.

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Order Processing Time

Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.

Shipping Time and Options

Q: What shipping options are available?
A:

  • Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
  • Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
  • Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.

Shipping Cost

Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.

Return, Exchange, and Cancellation

Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.

Shipment Confirmation & Order Tracking

Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.

Damages and Loss

Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at support@neotech.ae or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.

Additional Charges

Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.

Contact Us for Assistance

Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at support@neotech.ae or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.

At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.

Last updated: 28/03/2024

Ensure your transactions are recorded clearly with our 80x80mm thermal POS paper rolls, perfect for receipt printers in retail and hospitality environments.


Product Description:

Our 80x80mm thermal POS paper rolls are designed to meet the demands of any fast-paced retail or hospitality setting that utilizes point-of-sale (POS) systems. These high-quality thermal paper rolls provide exceptional print clarity for receipts, making each transaction quick and easy to review. Suitable for a wide range of thermal printers, these rolls ensure smooth operation without the hassle of ink or toner.

Key Features:

  • High-Quality Thermal Paper: Designed to produce crisp, clear images and text for easy readability.
  • Size: Perfectly sized at 80mm wide and 80mm in diameter to fit a wide range of POS systems.
  • Long-Lasting Prints: Thermal paper that resists fading and heat damage, ensuring that receipts last for years under proper conditions.
  • Easy to Use: Drop-in loading for quick and easy replacement in busy work environments.
  • Eco-Friendly Options: Available in BPA-free versions to meet environmental and health safety standards.

Product Quality and Performance:

Crafted from premium thermal paper, these 80x80mm rolls offer consistent performance. Each roll ensures a smooth feed through your printer without the risk of jams or disruptions, making them reliable for daily operations.

Specifications:

  • Width: 80mm
  • Diameter: 80mm
  • Core Size: Typically 12mm or 17mm, suitable for most POS printers
  • Paper Type: Thermal
  • Roll Length: Approximately 76 meters per roll, depending on paper thickness

Purpose of Use:

These thermal paper rolls are essential for businesses in the retail, hospitality, and service sectors where quick and efficient customer transactions are crucial. They are compatible with most thermal receipt printers used in restaurants, cafes, boutiques, and grocery stores.

Installation Instructions:

  1. Open the Printer: Locate and open the printer cover by following the specific instructions for your POS printer model.
  2. Remove the Spent Roll: Take out any existing roll and ensure any debris or leftover paper is cleared.
  3. Insert the New Roll: Place the new roll in the printer with the end of the paper feeding from the bottom of the roll outward.
  4. Feed the Paper: Pull the end of the paper out slightly, feed it into the printer's feeding slot, and close the printer cover.
  5. Print a Test Receipt: Run a test print to ensure the paper is loaded correctly and the printer is functioning properly.

Supported Applications/Industries:

Ideal for all retail points of sale, hospitality venues like hotels and restaurants, and any other business that requires fast, reliable receipt printing.

Benefits:

  • Clarity and Legibility: Ensures every printout is sharp, making transactions easy to verify by customers and staff.
  • Operational Efficiency: Reduces downtime caused by paper jams and printer errors.
  • Cost-Effective: Bulk purchase options help manage supply costs effectively.

Warranty and Support:

While consumables like paper typically do not come with a warranty, we stand by the quality of our thermal POS paper rolls. Should you have any issues or need assistance, our customer service team is ready to help.

Ordering Information:

Available through office supply retailers, specialized paper suppliers, or directly from our website. Consider purchasing in bulk to secure the best pricing and maintain an adequate supply.

Get in Touch:

For more detailed information or to discuss bulk pricing options, please contact our customer service team.

Disclaimer:

Verify compatibility with your specific printer model before purchasing. All specifications are subject to change without notice. Product images are for illustrative purposes only and may not accurately represent the actual product

Return policy

Neotech Enhanced Return & Refund Policy FAQ

1. What is the return policy for items purchased from Neotech?

Customers may initiate a return within a 30-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at support@neotech.ae. We provide a hassle-free return process with free return shipping.

2. How do I start a return or exchange process?

First, contact our customer support at support@neotech.ae for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.

3. How and when will I receive my refund?

Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.

4. Are there any costs for returning a product?

No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.

5. What should I do if my order is incorrect, damaged, or defective?

Contact us immediately at support@neotech.ae. We prioritize resolving any issues swiftly to ensure your satisfaction.

Additional Information

  • Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
  • Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
  • Need Further Assistance? If you have questions or concerns, please contact us via email at support@neotech.ae or call/WhatsApp us at +971 50 197 52 52.

Our Commitment

At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.

Last updated: 13/03/2024


WhatsApp

For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52

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WELCOME TO NEOTECH, LOOKING FORWARD TO DOING BUSINESS WITH YOU!

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