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NEO Digital

Thermal Paper Rolls - Variety of Sizes: 57x40mm, 57x50mm, 80x80mm

Thermal Paper Rolls - Variety of Sizes: 57x40mm, 57x50mm, 80x80mm

Regular price Dhs. 377.14 AED
Regular price Dhs. 560.00 AED Sale price Dhs. 377.14 AED
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Taxes included. Shipping calculated at checkout.

Shipping

Order Processing Time

Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.

Shipping Time and Options

Q: What shipping options are available?
A:

  • Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
  • Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
  • Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.

Shipping Cost

Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.

Return, Exchange, and Cancellation

Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.

Shipment Confirmation & Order Tracking

Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.

Damages and Loss

Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at support@neotech.ae or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.

Additional Charges

Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.

Contact Us for Assistance

Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at support@neotech.ae or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.

At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.

Last updated: 28/03/2024

Choose from our high-quality thermal paper rolls in popular sizes like 57x40mm, 57x50mm, and 80x80mm, crafted for superior printing clarity and performance.

Overview:

Our range of thermal paper rolls includes sizes perfectly suited for various receipt printers and POS systems. Available in 57x40mm, 57x50mm, and 80x80mm, these rolls are manufactured to provide exceptional print quality and reliability for all your transactional needs.

Product Description:

As a leading manufacturer of thermal paper, we offer rolls in sizes 57x40mm, 57x50mm, and 80x80mm, each designed to meet the specific demands of different printing devices. These rolls ensure crisp, clear receipts and durable prints for retail, hospitality, and other commercial environments. Made from high-quality thermal paper, our products maintain excellent image stability and minimize wear on your printing devices.

Key Features:

  • High-Quality Thermal Paper: Ensures sharp, clear prints that are resistant to fading.
  • Multiple Sizes Available: Choose from 57x40mm, 57x50mm, and 80x80mm to fit a variety of receipt printers and POS systems.
  • Long-Lasting Prints: Our paper is designed to withstand the elements, ensuring that receipts are durable and legible.
  • Smooth Feeding: Minimizes the risk of printer jams, enhancing the efficiency of your operations.

Product Quality and Performance:

Our thermal paper rolls are made using a specialized coating process that enhances sensitivity to thermal printing, allowing for better resolution and faster printing. This attention to quality ensures that each printout from a transaction or service event is clear and professional.

Specifications:

  • Material: Premium-grade thermal paper.
  • Sizes Available:
    • 57mm width x 40mm diameter (ideal for mobile printers)
    • 57mm width x 50mm diameter (standard receipt printers)
    • 80mm width x 80mm diameter (suitable for desktop POS systems)
  • Core Sizes: Available with both small and large cores to fit various devices.
  • Roll Length: Custom lengths to maximize printer uptime and reduce roll changes.

Purpose of Use:

Ideal for businesses in the retail, financial, hospitality, and service sectors that require reliable and clear receipt printing for daily transactions, customer returns, and administrative record-keeping.

How to Use:

  1. Select the Appropriate Size: Determine which size best fits your printer's specifications.
  2. Load the Paper Roll: Install the roll into your printer, ensuring the paper feeds from the underside to avoid issues.
  3. Begin Printing: Operate your POS or receipt printer as usual, confident in the quality and reliability of your prints.

Supported Printers/Application/Industries:

These rolls are universally compatible with any thermal printer that accommodates the specific width and core size, including brands commonly used in retail settings, restaurants, and banks.

Benefits & Compatibility:

  • Versatility: Suitable for a wide range of industries and applications.
  • Quality Assurance: Each roll is rigorously tested to ensure top performance and compatibility.
  • Cost-Effective: Competitive pricing helps manage operating costs without sacrificing quality.

Warranty and FAQs:

Comes with a standard manufacturer warranty. Visit our FAQ section for more details on storage, usage, and maximizing the lifespan of your thermal paper.

Stock Availability:

Readily available for immediate shipment with flexible quantity options to meet both small-scale and bulk needs.

Best Price Guarantee:

We offer competitive pricing on our thermal paper rolls and are committed to providing the best value for our customers.

After Sales Support:

Our dedicated customer service team is available to answer any questions and resolve issues, ensuring a satisfactory experience from purchase to usage.

Request for Customer Reviews and Testimonials:

We value feedback from our customers and encourage sharing experiences to help us improve and assist other businesses in their selection process.

Get in Touch:

For more detailed information or to place an order, please contact our sales team. We are committed to providing the best thermal paper solutions tailored to your specific business requirements.

Disclaimer:

All product specifications and availability are subject to change without notice. Images are for illustrative purposes only and may not accurately represent the actual product. Always verify compatibility with your specific equipment before making a purchase

Return policy

Neotech Enhanced Return & Refund Policy FAQ

1. What is the return policy for items purchased from Neotech?

Customers may initiate a return within a 30-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at support@neotech.ae. We provide a hassle-free return process with free return shipping.

2. How do I start a return or exchange process?

First, contact our customer support at support@neotech.ae for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.

3. How and when will I receive my refund?

Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.

4. Are there any costs for returning a product?

No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.

5. What should I do if my order is incorrect, damaged, or defective?

Contact us immediately at support@neotech.ae. We prioritize resolving any issues swiftly to ensure your satisfaction.

Additional Information

  • Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
  • Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
  • Need Further Assistance? If you have questions or concerns, please contact us via email at support@neotech.ae or call/WhatsApp us at +971 50 197 52 52.

Our Commitment

At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.

Last updated: 13/03/2024


WhatsApp

For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52

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WELCOME TO NEOTECH, LOOKING FORWARD TO DOING BUSINESS WITH YOU!

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