NEO Digital
Thermal Paper: 57x35, 110x25, 78x78, 80x70, 57x80, 80x80, 61 GSM, BPA-Free
Thermal Paper: 57x35, 110x25, 78x78, 80x70, 57x80, 80x80, 61 GSM, BPA-Free
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Shipping
Shipping
Order Processing Time
Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.
Shipping Time and Options
Q: What shipping options are available?
A:
- Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
- Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
- Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.
Shipping Cost
Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.
Return, Exchange, and Cancellation
Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.
Shipment Confirmation & Order Tracking
Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.
Damages and Loss
Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at support@neotech.ae or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.
Additional Charges
Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.
Contact Us for Assistance
Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at support@neotech.ae or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.
At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.
Last updated: 28/03/2024
Explore our range of BPA-free thermal paper rolls, available in sizes from 57x35mm to 80x80mm and 61 GSM quality. Perfect for various printing needs with a focus on environmental safety and durability. Order now for sustainable printing solutions!
Overview:
Our collection of BPA-free thermal paper rolls offers a sustainable printing solution in a variety of sizes including 57x35mm, 110x25mm, 78x78mm, 80x70mm, 57x80mm, and 80x80mm, all at 61 GSM. These rolls are designed to provide high-quality prints while ensuring minimal environmental impact, suitable for businesses looking to support eco-friendly practices.
Product Description:
Enhance your business's sustainability efforts with our BPA-free thermal paper rolls, designed for use in a range of thermal printers and POS systems. Available in multiple sizes and a standard 61 GSM, these rolls are ideal for retail, hospitality, and any setting that requires reliable and safe receipt printing. Each roll is free from Bisphenol-A (BPA), a chemical commonly used in thermal paper production that has environmental and health concerns.
Key Features:
- Diverse Size Range: Choose from sizes including 57x35mm, 110x25mm, 78x78mm, 80x70mm, 57x80mm, and 80x80mm to fit various printing devices.
- BPA-Free: Safer for both users and customers, reducing exposure to potentially harmful chemicals.
- 61 GSM Paper Quality: Ensures durability and excellent print clarity.
- Eco-Friendly Choice: Supports your business's green initiatives without compromising on performance.
Product Quality and Performance:
Made from high-quality, BPA-free materials, our thermal paper rolls ensure safe and reliable prints with every use. The 61 GSM paper is robust, producing clear and legible prints that are designed to withstand handling, storage, and exposure to light without fading. This combination of quality and environmental safety makes our paper rolls an ideal choice for businesses committed to sustainability.
Specifications:
- Material: Premium, BPA-free thermal paper
- GSM: 61
- Sizes Available: 57x35mm, 110x25mm, 78x78mm, 80x70mm, 57x80mm, 80x80mm
- Compatibility: Compatible with most thermal printers and POS systems suitable for the specified sizes
- Packaging: Each roll is securely packaged to maintain integrity and protect against environmental factors.
Purpose of Use:
Perfect for a wide array of applications, from retail shops and cafes to hospitals and public service institutions that require frequent receipt or ticket printing. These rolls are also ideal for businesses focused on reducing their environmental footprint while maintaining high standards in customer service.
Benefits & Compatibility:
- Health and Environmental Safety: BPA-free formulation makes these rolls safer for everyone and reduces environmental impact.
- Consistent Quality: Delivers reliable, high-quality prints suitable for receipts, medical records, and other essential documents.
- Adaptable to Various Needs: Wide range of sizes ensures compatibility with different machines and uses.
Shop Today & Receive Your Delivery Nationwide!
Order your BPA-free thermal paper rolls today to benefit from our fast, reliable delivery services. Equip your business with sustainable, high-quality printing supplies to enhance operational efficiency and promote eco-friendly practices.
Best Price Guarantee:
We offer competitive pricing on our eco-friendly thermal paper rolls. If you find a lower price elsewhere, we will match it, ensuring you get the best value for your environmentally conscious choice.
After Sales Support:
Our commitment to customer satisfaction includes providing comprehensive after-sales support. If you have any questions or issues with our products, our customer service team is ready to assist you.
Request for Customer Reviews and Testimonials:
We value your feedback! If you have used our BPA-free thermal paper rolls, please share your experience. Your insights help us to continually improve and offer products that meet the highest environmental and quality standards.
Stock Availability:
Please contact us to confirm the availability of our BPA-free thermal paper rolls before placing your order. We strive to maintain a comprehensive stock to meet your immediate and ongoing business needs.
Get in Touch:
For more detailed information or specific inquiries about our eco-friendly thermal paper rolls, please contact our customer service team. Our experts are ready to help you select the right printing solutions for your business.
Disclaimer:
All information provided is for informational purposes only and is subject to change without notice. Product images may not accurately represent the actual product; always confirm specifications and prices with our sales team before making a purchase
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Return policy
Return policy
Neotech Enhanced Return & Refund Policy FAQ
1. What is the return policy for items purchased from Neotech?
Customers may initiate a return within a 30-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at support@neotech.ae. We provide a hassle-free return process with free return shipping.
2. How do I start a return or exchange process?
First, contact our customer support at support@neotech.ae for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.
3. How and when will I receive my refund?
Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.
4. Are there any costs for returning a product?
No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.
5. What should I do if my order is incorrect, damaged, or defective?
Contact us immediately at support@neotech.ae. We prioritize resolving any issues swiftly to ensure your satisfaction.
Additional Information
- Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
- Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
- Need Further Assistance? If you have questions or concerns, please contact us via email at support@neotech.ae or call/WhatsApp us at +971 50 197 52 52.
Our Commitment
At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.
Last updated: 13/03/2024
WhatsApp
For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52

WELCOME TO NEOTECH, LOOKING FORWARD TO DOING BUSINESS WITH YOU!
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