NEOTECH
3 inch Desktop Direct Thermal POS Printer SLK-TL202 II
3 inch Desktop Direct Thermal POS Printer SLK-TL202 II
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Shipping
Shipping
Order Processing Time
Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.
Shipping Time and Options
Q: What shipping options are available?
A:
- Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
- Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
- Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.
Shipping Cost
Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.
Return, Exchange, and Cancellation
Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.
Shipment Confirmation & Order Tracking
Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.
Damages and Loss
Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at support@neotech.ae or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.
Additional Charges
Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.
Contact Us for Assistance
Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at support@neotech.ae or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.
At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.
Last updated: 28/03/2024
Discover the SLK-TL202 II, a compact and efficient 3-inch direct thermal POS printer ideal for high-speed retail transactions. Reliable performance and easy maintenance.
Overview:
Introducing the SLK-TL202 II, a 3-inch desktop direct thermal POS printer designed for fast and reliable printing in retail environments. This printer is compact yet powerful, delivering exceptional print quality and speed, making it perfect for businesses looking to enhance transaction efficiency.
Product Description:
The SLK-TL202 II 3-inch desktop direct thermal POS printer is engineered to meet the demands of modern retail environments. Its compact design fits seamlessly on any countertop, while the direct thermal printing technology ensures crisp, clear receipts without the need for ink or toner. With a user-friendly interface and easy paper loading, this printer minimizes downtime and boosts productivity. It’s built to handle high-volume printing, making it an ideal choice for busy retailers. The SLK-TL202 II is compatible with various POS systems and integrates smoothly with existing setups, providing a hassle-free experience.
Key Features:
- Compact Design: Fits easily on any desktop, saving space while delivering high-performance printing.
- Direct Thermal Printing: Eliminates the need for ink or toner, reducing maintenance costs and simplifying usage.
- High-Speed Printing: Efficiently handles high-volume printing tasks, enhancing transaction speed and customer service.
- Easy Paper Loading: User-friendly design minimizes downtime with quick and simple paper replacement.
- Wide Compatibility: Integrates with a range of POS systems, ensuring seamless operation in various retail environments.
Product Quality and Performance:
The SLK-TL202 II stands out for its reliability and durability, offering consistent performance even under high-demand conditions. Built with robust materials, it meets stringent industry standards, providing long-lasting service and minimal maintenance. With a print speed of up to 250mm per second, it ensures swift transactions, enhancing overall customer satisfaction.
Specifications:
- Print Method: Direct Thermal
- Print Width: Up to 3 inches
- Dimensions: 5.7" x 8.3" x 5.2" (W x D x H)
- Weight: 3.5 lbs
- Print Speed: Up to 250mm/sec
- Resolution: 203 DPI
- Connectivity: USB, Ethernet, Serial
Purpose of Use:
Ideal for retail environments, the SLK-TL202 II is designed to handle the demands of high-speed transactions. Its compact size and efficient performance make it suitable for various applications, including checkout counters, customer service desks, and more.
How to Use:
- Setup: Place the printer on a stable surface and connect it to your POS system via USB, Ethernet, or Serial port.
- Load Paper: Open the paper cover, insert the thermal paper roll, and close the cover securely.
- Operate: Use the printer’s interface to print receipts, labels, or barcodes. Ensure regular cleaning for optimal performance.
Supported OS/Application/Industries:
The SLK-TL202 II is compatible with various operating systems, including Windows, Linux, and macOS, making it versatile across multiple retail sectors. It's ideal for retail, hospitality, and healthcare industries where quick and reliable printing is essential.
Benefits & Compatibility:
- Energy Efficiency: Consumes less power, making it an environmentally friendly choice for businesses.
- Cost-Effective: Reduces the need for consumables like ink or toner, lowering operational costs.
- Broad Compatibility: Works with a wide range of POS software and systems, ensuring easy integration.
Warranty and FAQs:
The SLK-TL202 II comes with a standard one-year warranty covering parts and labor. For extended coverage, additional warranty options are available. Check our FAQs for more details on setup, troubleshooting, and maintenance.
Packaging/Weight/Dimension:
The printer is securely packaged to prevent damage during shipping. Its compact dimensions and lightweight design make it easy to handle and install.
- Weight: 3.5 lbs
- Dimensions: 5.7" x 8.3" x 5.2"
Shop Today & Receive Your Delivery:
Order the SLK-TL202 II today and enjoy prompt and secure delivery right to your business. Benefit from our reliable shipping service, ensuring your printer arrives safely and on time.
Best Price Guarantee:
We offer the best price guarantee on the SLK-TL202 II, providing unbeatable value for a high-performance POS printer. Shop confidently, knowing you're getting the best deal.
After-Sales Support:
Our dedicated after-sales team is here to assist with any queries or issues, ensuring complete satisfaction with your purchase. Enjoy peace of mind with our comprehensive customer support services.
Request for Customer Reviews and Testimonials:
We value your feedback! Share your experience with the SLK-TL202 II and help others find the perfect POS printer for their needs.
Stock Availability:
The SLK-TL202 II is currently in stock and ready for immediate shipment. Act fast to secure your printer and enhance your business operations today.
Get in Touch:
For more information or assistance, contact our support team via phone or email. We’re here to help with any questions or concerns.
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Return policy
Return policy
Neotech Enhanced Return & Refund Policy FAQ
1. What is the return policy for items purchased from Neotech?
Customers may initiate a return within a 7-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at support@neotech.ae. We provide a hassle-free return process with free return shipping.
2. How do I start a return or exchange process?
First, contact our customer support at support@neotech.ae for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.
3. How and when will I receive my refund?
Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.
4. Are there any costs for returning a product?
No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.
5. What should I do if my order is incorrect, damaged, or defective?
Contact us immediately at support@neotech.ae. We prioritize resolving any issues swiftly to ensure your satisfaction.
Additional Information
- Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
- Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
- Need Further Assistance? If you have questions or concerns, please contact us via email at support@neotech.ae or call/WhatsApp us at +971 50 197 52 52.
Our Commitment
At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.
Last updated: 13/03/2024
WhatsApp
For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52
WELCOME TO NEOTECH, LOOKING FORWARD TO DOING BUSINESS WITH YOU!
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