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NEO Digital

HP 15-DA2189NIA Laptop - 10th Gen i5-10210U, 8GB, 1TB HDD, NVIDIA Geforce MX130 4GB, 15.6" HD

HP 15-DA2189NIA Laptop - 10th Gen i5-10210U, 8GB, 1TB HDD, NVIDIA Geforce MX130 4GB, 15.6" HD

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Shipping

Order Processing Time

Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.

Shipping Time and Options

Q: What shipping options are available?
A:

  • Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
  • Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
  • Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.

Shipping Cost

Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.

Return, Exchange, and Cancellation

Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.

Shipment Confirmation & Order Tracking

Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.

Damages and Loss

Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at support@neotech.ae or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.

Additional Charges

Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.

Contact Us for Assistance

Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at support@neotech.ae or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.

At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.

Last updated: 28/03/2024

Unlock enhanced productivity and entertainment with the HP 15-DA2189NIA laptop, featuring a 10th Gen Intel i5 processor, NVIDIA Geforce MX130 graphics, and a spacious 15.6-inch HD display. Ideal for both work and play.

Overview:

The HP 15-DA2189NIA is a robust and versatile laptop designed to cater to both productivity and entertainment needs. Equipped with a 10th Generation Intel Core i5-10210U processor, 8GB of RAM, and a 1TB HDD, it offers ample storage and efficient performance for handling multiple tasks. The NVIDIA Geforce MX130 graphics card with 4GB of dedicated memory enhances your viewing and gaming experiences, making this laptop a great choice for both professionals and casual users.

Product Description:

The HP 15-DA2189NIA Laptop combines high performance with practical features. The Intel Core i5-10210U processor provides reliable speed for daily computing tasks, from office applications to multimedia consumption. The NVIDIA Geforce MX130 graphics card delivers clear, crisp visuals on the 15.6-inch HD display, suitable for light gaming and professional graphic work. With its generous 1TB HDD, users can store vast amounts of data without worrying about space constraints.

Key Features:

  • Powerful Processor: 10th Gen Intel Core i5-10210U for robust performance.
  • Enhanced Graphics: NVIDIA Geforce MX130 with 4GB dedicated memory for improved visual output.
  • Ample Storage: 1TB HDD to store all your files and multimedia.
  • Large Display: 15.6-inch HD screen offers generous viewing space for work and entertainment.
  • Connectivity Options: Includes USB, HDMI, and Wi-Fi connections to facilitate versatile use.
  • Long Battery Life: Designed to last for extended use on a single charge, enhancing mobility.

Product Quality and Performance:

Built with durability in mind, the HP 15-DA2189NIA is crafted to withstand the rigors of daily use. The combination of advanced hardware and thoughtful design ensures that this laptop not only meets but exceeds the expectations of users looking for a device that can keep up with their lifestyle.

Specifications:

  • Operating System: Windows 10 Home
  • Processor: Intel Core i5-10210U (1.60 GHz base frequency, up to 4.20 GHz with Intel Turbo Boost Technology)
  • Memory: 8GB DDR4 RAM
  • Storage: 1TB HDD
  • Graphics: NVIDIA Geforce MX130 (4GB dedicated graphics)
  • Display: 15.6-inch diagonal HD SVA BrightView WLED-backlit (1366 x 768)
  • Battery Life: Up to 5 hours
  • Connectivity: Wi-Fi 802.11 b/g/n/ac, Bluetooth, HDMI, USB 3.1, USB 2.0
  • Camera: HP TrueVision HD Camera with integrated digital microphone

Purpose of Use:

This laptop is suitable for a range of activities including business tasks, content creation, light gaming, and media consumption. It's a versatile machine that can adapt to the needs of most users, including students, professionals, and home users.

How to Use:

To get started with the HP 15-DA2189NIA:

  1. Set Up: Unbox the laptop, connect it to power, and follow on-screen instructions to complete the Windows setup.
  2. Software Installation: Install necessary applications and antivirus software to protect your device.
  3. Data Transfer: Transfer your files and documents to the new system using external storage or cloud solutions.
  4. Customization: Customize your settings, such as power options and background, to suit your preferences.

Supported Applications/Industries:

Ideal for office work, educational purposes, graphic design light work, and entertainment, including streaming and casual gaming.

Benefits & Compatibility:

  • Versatile Usage: Efficiently handles a variety of tasks from computing to entertainment.
  • Portability: Although it has a larger screen, it remains relatively lightweight and portable.
  • High Storage Capacity: Large HDD capacity ideal for storing extensive data without the need for external storage solutions.

Warranty and FAQs:

Comes with a standard one-year warranty from HP. Extended warranty options and support can be accessed through HP's customer service.

Packaging/Weight/Dimension:

Shipped in secure, protective packaging to ensure it arrives in perfect condition. Package includes the laptop, power adapter, and user manuals. Dimensions and weight specifics are provided in the product documentation.

Shop Today & Receive Your Delivery:

Purchase the HP 15-DA2189NIA now and enjoy fast, reliable delivery to your doorstep.

Best Price Guarantee:

We offer competitive pricing on the HP 15-DA2189NIA Laptop. Find a lower price elsewhere, and we'll match it—ensuring you get the best deal available.

After Sales Support:

Our customer service team is ready to assist with any setup or operational queries you might have, offering timely and effective support.

Request for Customer Reviews and Testimonials:

We encourage buyers to share their experiences with the HP 15-DA2189NIA to help others make informed decisions.

Stock Availability:

Please verify the availability of the HP 15-DA2189NIA with us before placing your order to ensure prompt delivery.

Get in Touch:

For further information or assistance with your purchase, please contact our customer service. We are dedicated to providing excellent service and ensuring you choose the best product for your needs.

Disclaimer:

All information about the HP 15-DA2189NIA Laptop is provided for general informational purposes only and is subject to change without notice. Product images are for illustration purposes only and may not accurately represent the actual product. Verify all details with our sales team before making a purchase. Prices and availability are subject to change

Return policy

Neotech Enhanced Return & Refund Policy FAQ

1. What is the return policy for items purchased from Neotech?

Customers may initiate a return within a 7-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at support@neotech.ae. We provide a hassle-free return process with free return shipping.

2. How do I start a return or exchange process?

First, contact our customer support at support@neotech.ae for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.

3. How and when will I receive my refund?

Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.

4. Are there any costs for returning a product?

No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.

5. What should I do if my order is incorrect, damaged, or defective?

Contact us immediately at support@neotech.ae. We prioritize resolving any issues swiftly to ensure your satisfaction.

Additional Information

  • Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
  • Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
  • Need Further Assistance? If you have questions or concerns, please contact us via email at support@neotech.ae or call/WhatsApp us at +971 50 197 52 52.

Our Commitment

At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.

Last updated: 13/03/2024

WhatsApp

For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52

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WELCOME TO NEOTECH, LOOKING FORWARD TO DOING BUSINESS WITH YOU!

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