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NEO Digital

HP ELITE DRAGONFLY Mobile Workstation - 12th Gen i3-1215U, 8GB, 128GB SSD, 13.5" 2k ( 2256 x 1504) Touch X360 Pen

HP ELITE DRAGONFLY Mobile Workstation - 12th Gen i3-1215U, 8GB, 128GB SSD, 13.5" 2k ( 2256 x 1504) Touch X360 Pen

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Order Processing Time

Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.

Shipping Time and Options

Q: What shipping options are available?
A:

  • Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
  • Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
  • Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.

Shipping Cost

Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.

Return, Exchange, and Cancellation

Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.

Shipment Confirmation & Order Tracking

Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.

Damages and Loss

Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at support@neotech.ae or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.

Additional Charges

Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.

Contact Us for Assistance

Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at support@neotech.ae or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.

At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.

Last updated: 28/03/2024

Experience versatility with the HP Elite Dragonfly Mobile Workstation, featuring a 12th Gen i3-1215U, 8GB RAM, 128GB SSD, and a 13.5-inch 2K touchscreen with X360 Pen. Ideal for professionals on the go. Available now at NEOTECH!


Overview:

The HP Elite Dragonfly Mobile Workstation combines high performance with exceptional mobility. This device is powered by a 12th Generation Intel Core i3-1215U processor, paired with 8GB of RAM and a 128GB SSD, making it perfect for handling everyday tasks. The 13.5-inch 2K (2256 x 1504) touchscreen display, complemented by the versatility of the X360 Pen, offers superb clarity and control for a productive mobile computing experience.

Product Description:

Maximize your productivity on the go with the HP Elite Dragonfly Mobile Workstation. This ultra-lightweight laptop features a 13.5-inch 2K touchscreen that supports pen input, enhancing your ability to perform detailed tasks and creative projects while mobile. The Intel Core i3 processor ensures efficient performance for multitasking, and the 128GB SSD provides quick access to your essential files and applications. With its convertible design, you can switch between laptop, tent, stand, and tablet modes, making it ideal for presentations, note-taking, and more.

Key Features:

  • Processor: 12th Gen Intel Core i3-1215U, efficient and powerful for multitasking
  • Memory: 8GB RAM for smooth operation and responsiveness
  • Storage: 128GB SSD for fast boot and load times
  • Display: 13.5-inch 2K (2256 x 1504) touchscreen enhances your viewing experience
  • Pen Support: Comes with an X360 Pen for precise input and creative control
  • Versatility: Convertible design for use in multiple modes

Product Quality and Performance:

Crafted with durability in mind, the HP Elite Dragonfly Mobile Workstation is built to withstand the rigors of travel and frequent use. It provides a reliable performance that professionals can depend on, whether they are working from a café or commuting.

Specifications:

  • Processor: Intel Core i3-1215U
  • Memory: 8GB DDR4
  • Storage: 128GB SSD
  • Display: 13.5" 2K (2256 x 1504) Touchscreen
  • Graphics: Integrated Intel UHD Graphics
  • Operating System: Windows 11 Pro
  • Pen: X360 Pen included

Purpose of Use:

This workstation is tailored for professionals who need a reliable and versatile device for handling general productivity tasks such as document editing, web browsing, and simple graphic design. It's also great for students and creative professionals who benefit from pen input for taking notes or drawing.

How to Use:

To begin using the HP Elite Dragonfly, power on the device and follow the on-screen instructions to set up Windows 11 Pro. Utilize the touchscreen and the X360 Pen for interactive tasks, and switch between the various modes to best suit your working style and environment.

Supported Applications/Industries:

The HP Elite Dragonfly is well-suited for industries like education, business, and creative sectors where mobility and flexibility are highly valued. It’s perfect for applications that require frequent interaction and note-taking capabilities, such as project management tools and design software.

Benefits & Compatibility:

  • Mobile Flexibility: Easily converts into tablet, tent, or stand modes to adapt to your working conditions.
  • Enhanced Interactivity: The 2K touchscreen with pen support offers precise control for detailed tasks.
  • Portability: Lightweight design makes it easy to carry around, enhancing work-from-anywhere capabilities.

Warranty and FAQs:

The device comes with a standard one-year warranty, covering manufacturing defects and technical issues. Extended warranty options are available through NEOTECH. For more information, visit our support page or contact our customer service team.

Packaging/Weight/Dimension:

This workstation is securely packaged to ensure protection during shipping. It weighs approximately 1.2 kg and measures 30 x 22 x 1.6 cm, making it highly portable.

Shop Today & Receive Your Delivery Across the UAE!

Order your HP Elite Dragonfly Mobile Workstation today from NEOTECH and take advantage of our efficient delivery services across the UAE. Elevate your mobile productivity with this versatile and powerful device.

Best Price Guarantee:

NEOTECH offers competitive pricing for the HP Elite Dragonfly in the UAE. Find a lower price elsewhere? We'll match it, ensuring you receive the best possible deal.

After Sales Support:

Our dedicated support team is available to assist with any issues or inquiries after your purchase, ensuring you get the most out of your new workstation.

Request for Customer Reviews and Testimonials:

Your feedback is important to us! Please share your experience with the HP Elite Dragonfly to help others make informed decisions.

Stock Availability:

We strive to keep the HP Elite Dragonfly in stock. Please contact us to confirm availability, especially if you need the device urgently.

Get in Touch:

For more information about the HP Elite Dragonfly or other inquiries, please contact our customer service team. We're here to help with all your professional needs.

Disclaimer:

All information provided is for general informational purposes only and is subject to change without notice. Product images are for illustration purposes only and may not accurately represent the actual product. Verify all details, including prices and specifications, with our sales team before making a purchase. Prices and availability are subject to change

Return policy

Neotech Enhanced Return & Refund Policy FAQ

1. What is the return policy for items purchased from Neotech?

Customers may initiate a return within a 7-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at support@neotech.ae. We provide a hassle-free return process with free return shipping.

2. How do I start a return or exchange process?

First, contact our customer support at support@neotech.ae for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.

3. How and when will I receive my refund?

Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.

4. Are there any costs for returning a product?

No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.

5. What should I do if my order is incorrect, damaged, or defective?

Contact us immediately at support@neotech.ae. We prioritize resolving any issues swiftly to ensure your satisfaction.

Additional Information

  • Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
  • Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
  • Need Further Assistance? If you have questions or concerns, please contact us via email at support@neotech.ae or call/WhatsApp us at +971 50 197 52 52.

Our Commitment

At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.

Last updated: 13/03/2024

WhatsApp

For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52

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WELCOME TO NEOTECH, LOOKING FORWARD TO DOING BUSINESS WITH YOU!

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