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NEO Digital

HP ELITE DRAGONFLY G4 Mobile Workstation - 13th Gen i5-1335U, 16GB, 512GB SSD, 13.5" WUXGA Touch LTE

HP ELITE DRAGONFLY G4 Mobile Workstation - 13th Gen i5-1335U, 16GB, 512GB SSD, 13.5" WUXGA Touch LTE

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Order Processing Time

Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.

Shipping Time and Options

Q: What shipping options are available?
A:

  • Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
  • Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
  • Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.

Shipping Cost

Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.

Return, Exchange, and Cancellation

Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.

Shipment Confirmation & Order Tracking

Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.

Damages and Loss

Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at support@neotech.ae or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.

Additional Charges

Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.

Contact Us for Assistance

Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at support@neotech.ae or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.

At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.

Last updated: 28/03/2024

Empower your mobility with the HP Elite Dragonfly G4, featuring a 13th Gen i5-1335U, 16GB RAM, 512GB SSD, and a 13.5-inch WUXGA touchscreen with LTE connectivity. Experience unmatched performance and connectivity. Shop now at NEOTECH!


Overview:

The HP Elite Dragonfly G4 Mobile Workstation is designed for professionals who demand power and mobility. Equipped with the latest 13th Generation Intel Core i5-1335U processor, 16GB of RAM, and a 512GB SSD, it delivers high performance in a sleek, ultra-light package. The 13.5-inch WUXGA touchscreen enhances productivity with crystal clear visuals, while LTE connectivity ensures you stay connected wherever your work takes you.

Product Description:

The HP Elite Dragonfly G4 stands at the forefront of mobile computing. This cutting-edge workstation is not just about high specs; it's about delivering a seamless experience for on-the-go professionals. With its 13th Gen Intel Core processor, it handles data-intensive applications effortlessly. The 512GB SSD offers ample storage and quick access to files and programs, and the 16GB RAM enhances multitasking capabilities. LTE connectivity allows for a constant, fast internet connection, critical for remote work environments. Its 13.5-inch WUXGA (1920 x 1280) touchscreen provides vibrant visuals and intuitive interaction, making it an ideal tool for presentations and collaborations.

Key Features:

  • Processor: 13th Gen Intel Core i5-1335U for high-efficiency performance
  • Memory: 16GB RAM facilitates advanced multitasking
  • Storage: 512GB SSD ensures ample space and fast load times
  • Display: 13.5-inch WUXGA touchscreen offers stunning clarity and detail
  • Connectivity: LTE enabled for superior wireless internet connectivity
  • Design: Ultra-light and durable, perfect for the traveling professional

Product Quality and Performance:

The HP Elite Dragonfly G4 is engineered for durability and performance, featuring a robust design that meets the demands of mobile professionals. Its performance is benchmarked for enterprise environments, ensuring it can handle everything from high-stakes presentations to complex computational tasks without a hitch.

Specifications:

  • Processor: Intel Core i5-1335U, 10 Cores
  • Memory: 16GB DDR4
  • Storage: 512GB SSD
  • Display: 13.5" WUXGA (1920 x 1280) Touchscreen
  • Graphics: Integrated Intel Iris Xe Graphics
  • Operating System: Windows 11 Pro
  • Connectivity: LTE, Wi-Fi 6, Bluetooth 5.2

Purpose of Use:

This workstation is tailored for business executives, IT professionals, and creatives who need a powerful, portable device that does not compromise on performance or connectivity, whether in the office or in the field.

How to Use:

To get started with your HP Elite Dragonfly G4, simply power it on and follow the Windows 11 setup prompts. Connect to LTE or Wi-Fi for instant internet access, and begin exploring its vast capabilities for work and collaboration.

Supported Applications/Industries:

Ideal for a wide range of industries including finance, creative media, engineering, and more. Its capabilities are suited for software development, graphic design, data analysis, and any task that requires a high-performance computing solution on the move.

Benefits & Compatibility:

  • Enhanced Mobility: LTE connectivity ensures you stay productive even without Wi-Fi.
  • High Performance: Tackles intensive tasks with ease thanks to top-tier specs.
  • Vivid Display: WUXGA screen provides excellent visual quality for detailed work.

Warranty and FAQs:

Comes with a standard one-year warranty, with options for extended coverage. Visit NEOTECH’s support portal or contact our customer service for more information on warranty claims and support.

Packaging/Weight/Dimension:

The HP Elite Dragonfly G4 is packaged securely to ensure safe transit. Weighing just around 1 kg, its dimensions are 30.4 x 19.7 x 1.61 cm, making it highly portable.

Shop Today & Receive Your Delivery Across the UAE!

Order the HP Elite Dragonfly G4 today from NEOTECH and benefit from fast, reliable delivery anywhere in the UAE. Enhance your workflow with a laptop that redefines mobile computing.

Best Price Guarantee:

NEOTECH offers competitive pricing for the HP Elite Dragonfly G4 in the UAE. Should you find a lower price, we are committed to matching it, ensuring you receive the best possible deal.

After Sales Support:

Our dedicated team is here to help with any after-sales inquiries or issues you might encounter, ensuring a smooth and satisfying user experience.

Request for Customer Reviews and Testimonials:

We encourage our customers to share their experiences with the HP Elite Dragonfly G4. Your feedback is invaluable and helps others make well-informed decisions.

Stock Availability:

We aim to keep the HP Elite Dragonfly G4 in stock, but availability can vary. Please contact us directly to confirm stock levels for your order.

Get in Touch:

For additional details about the HP Elite Dragonfly G4 or other inquiries, please reach out to our customer service team. We are eager to assist you with any questions or needs you may have.

Disclaimer:

All information provided is for general informational purposes only and subject to change without notice. Product images are for illustration purposes only and may not accurately represent the actual product. Verify all details, including prices and specifications, with our sales team before making a purchase. Prices and availability are subject to change

Return policy

Neotech Enhanced Return & Refund Policy FAQ

1. What is the return policy for items purchased from Neotech?

Customers may initiate a return within a 7-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at support@neotech.ae. We provide a hassle-free return process with free return shipping.

2. How do I start a return or exchange process?

First, contact our customer support at support@neotech.ae for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.

3. How and when will I receive my refund?

Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.

4. Are there any costs for returning a product?

No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.

5. What should I do if my order is incorrect, damaged, or defective?

Contact us immediately at support@neotech.ae. We prioritize resolving any issues swiftly to ensure your satisfaction.

Additional Information

  • Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
  • Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
  • Need Further Assistance? If you have questions or concerns, please contact us via email at support@neotech.ae or call/WhatsApp us at +971 50 197 52 52.

Our Commitment

At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.

Last updated: 13/03/2024

WhatsApp

For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52

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WELCOME TO NEOTECH, LOOKING FORWARD TO DOING BUSINESS WITH YOU!

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