NEO Digital
HP 15-DW3145NE Laptop - 11th Gen i7-1165G7, 16GB, 512GB SSD, 15.6" FHD
HP 15-DW3145NE Laptop - 11th Gen i7-1165G7, 16GB, 512GB SSD, 15.6" FHD
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Shipping
Shipping
Order Processing Time
Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.
Shipping Time and Options
Q: What shipping options are available?
A:
- Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
- Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
- Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.
Shipping Cost
Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.
Return, Exchange, and Cancellation
Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.
Shipment Confirmation & Order Tracking
Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.
Damages and Loss
Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at support@neotech.ae or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.
Additional Charges
Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.
Contact Us for Assistance
Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at support@neotech.ae or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.
At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.
Last updated: 28/03/2024
Enhance your performance with the HP 15-DW3145NE Laptop, equipped with an 11th Gen i7 processor, 16GB RAM, 512GB SSD, and a 15.6" FHD display. Perfect for professionals and multitaskers. Available exclusively at NEOTECH!
Overview:
The HP 15-DW3145NE Laptop is engineered for users who demand superior performance and high-speed multitasking. It features a powerful 11th Generation Intel Core i7-1165G7 processor, 16GB of RAM, and a 512GB SSD, combined with a 15.6-inch Full HD display, making it ideal for professionals, power users, and multimedia enthusiasts.
Product Description:
This laptop is designed to handle complex tasks and intensive applications with ease. The Intel Core i7-1165G7 processor provides robust power for everything from video editing to gaming and professional software applications. The 16GB of RAM ensures smooth multitasking across numerous open programs, and the 512GB SSD offers plenty of space for files and rapid access speeds. The 15.6-inch FHD display delivers crisp, clear visuals for an immersive viewing experience, whether you're working on detailed graphics or enjoying HD content.
Key Features:
- Processor: 11th Gen Intel Core i7-1165G7 for top-tier performance.
- Memory: 16GB RAM for advanced multitasking.
- Storage: 512GB SSD for ample storage with fast load times.
- Display: 15.6-inch FHD (1920x1080) provides excellent clarity and detail.
- Build: Sleek design with a focus on durability and portability.
Product Quality and Performance:
The HP 15-DW3145NE is built to meet the rigorous demands of business and creative work, offering exceptional performance and reliability. Its components are optimized for efficiency and durability, ensuring that it can withstand the challenges of daily professional use and travel.
Specifications:
- Processor: Intel Core i7-1165G7 (11th Generation)
- Memory: 16GB DDR4 RAM
- Storage: 512GB PCIe NVMe M.2 SSD
- Graphics: Integrated Intel Iris Xe Graphics
- Display: 15.6" Full HD (1920 x 1080)
- Operating System: Windows 11 Home
Purpose of Use:
Ideal for business professionals, creative professionals, and students who require a powerful machine for high-end computing tasks, including software development, graphic design, data analysis, and multimedia editing.
How to Use:
To get started, simply unbox the laptop, connect it to power, and turn it on. Follow the Windows 11 setup prompts to configure your settings. This device is user-friendly and designed to be ready for immediate use with minimal setup required.
Supported Industries:
Particularly suited for sectors like finance, technology, design, and education, where processing power and multitasking capabilities are crucial.
Benefits & Compatibility:
- High Performance: Handles complex and resource-intensive applications effortlessly.
- Enhanced Multitasking: Large RAM and powerful CPU facilitate smooth operation with multiple applications.
- Quality Display: Offers vivid and sharp visuals, enhancing productivity and entertainment experiences.
Warranty and FAQs:
Comes with a standard one-year warranty from HP, with options for additional protection available through NEOTECH.
Packaging/Weight/Dimension:
Includes the laptop, AC adapter, and essential documentation, securely packaged to ensure it reaches you in perfect condition.
Shop Today & Receive Your Delivery Across the UAE!
Purchase your HP 15-DW3145NE from NEOTECH and enjoy our reliable delivery services across the UAE. Elevate your computing experience with a laptop that’s crafted for excellence.
Best Price Guarantee:
NEOTECH provides the HP 15-DW3145NE at competitive prices within the UAE. Should you find a lower price elsewhere, we are committed to matching it.
After Sales Support:
Our customer service team is on hand to assist with any questions or support needs, ensuring you get the most out of your new HP laptop.
Request for Customer Reviews and Testimonials:
We encourage our customers to share their experiences with the HP 15-DW3145NE to aid others in making informed decisions.
Stock Availability:
For the most up-to-date stock information on the HP 15-DW3145NE, please contact NEOTECH directly, especially if you have specific needs or require bulk quantities.
Get in Touch:
For more information about the HP 15-DW3145NE or other inquiries, please contact our customer service team. We’re here to provide expert advice and support for all your tech needs.
Disclaimer:
All information provided is for general informational purposes only and is subject to change without notice. Product images are for illustration purposes only and may not accurately reflect the actual product. Verify all details, including prices and specifications, with our sales team before making a purchase. Prices and availability are subject to change
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Return policy
Return policy
Neotech Enhanced Return & Refund Policy FAQ
1. What is the return policy for items purchased from Neotech?
Customers may initiate a return within a 7-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at support@neotech.ae. We provide a hassle-free return process with free return shipping.
2. How do I start a return or exchange process?
First, contact our customer support at support@neotech.ae for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.
3. How and when will I receive my refund?
Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.
4. Are there any costs for returning a product?
No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.
5. What should I do if my order is incorrect, damaged, or defective?
Contact us immediately at support@neotech.ae. We prioritize resolving any issues swiftly to ensure your satisfaction.
Additional Information
- Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
- Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
- Need Further Assistance? If you have questions or concerns, please contact us via email at support@neotech.ae or call/WhatsApp us at +971 50 197 52 52.
Our Commitment
At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.
Last updated: 13/03/2024
WhatsApp
For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52
WELCOME TO NEOTECH, LOOKING FORWARD TO DOING BUSINESS WITH YOU!
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