NEO Digital
HP 15-DW1207 NIA Laptop - Intel Celeron N4020, 4GB, 500GB HDD, 15.6" HD
HP 15-DW1207 NIA Laptop - Intel Celeron N4020, 4GB, 500GB HDD, 15.6" HD
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Shipping
Shipping
Order Processing Time
Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.
Shipping Time and Options
Q: What shipping options are available?
A:
- Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
- Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
- Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.
Shipping Cost
Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.
Return, Exchange, and Cancellation
Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.
Shipment Confirmation & Order Tracking
Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.
Damages and Loss
Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at support@neotech.ae or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.
Additional Charges
Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.
Contact Us for Assistance
Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at support@neotech.ae or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.
At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.
Last updated: 28/03/2024
Experience dependable performance with the HP 15-DW1207NIA. Equipped with an Intel Celeron N4020, 4GB RAM, and 500GB HDD. Ideal for daily computing needs on its 15.6" HD display.
Overview
The HP 15-DW1207NIA Laptop is designed for users seeking a reliable and budget-friendly computing solution. Powered by an Intel Celeron N4020 processor, this laptop is suitable for handling everyday tasks such as web browsing, word processing, and light multimedia activities. The 15.6-inch HD display provides adequate space for work and play, while the 500GB HDD offers ample storage for documents and media.
Product Description
The HP 15-DW1207NIA delivers essential performance for everyday tasks with its Intel Celeron N4020 processor and 4GB of RAM. This combination ensures smooth operation for basic applications and internet browsing. The 500GB HDD provides sufficient storage for personal files and media. The 15.6-inch HD screen offers clear visuals for document work and streaming content, making it a practical choice for students and home users who need a straightforward and affordable laptop.
Key Features
- Intel Celeron N4020 Processor: Reliable performance for everyday computing tasks.
- 4GB RAM & 500GB HDD: Adequate memory and storage for casual use and storage needs.
- 15.6-inch HD Display: Provides clear visuals for basic computing.
- Durable Build: Sturdy construction suited for everyday use.
- Long Battery Life: Designed to last through typical work or school days.
Product Quality and Performance
The HP 15-DW1207NIA is built to offer basic computing functionalities at an affordable price point. It features a robust design to handle regular use, making it ideal for users looking for a no-frills laptop that covers all essential computing needs. Its battery life supports moderate usage, allowing for mobility without constant recharging.
Specifications
- Processor: Intel Celeron N4020
- Memory: 4GB RAM
- Storage: 500GB HDD
- Graphics: Integrated Intel UHD Graphics 600
- Display: 15.6-inch HD (1366x768)
- Operating System: Windows 10 Home (S mode)
- Battery Life: Up to 6 hours
- Weight: Approximately 1.78 kg
Purpose of Use
This laptop is perfect for students, home users, and anyone needing a machine for light daily tasks such as internet surfing, checking emails, creating documents, and watching videos.
How to Use
Utilize the HP 15-DW1207NIA for your daily computing tasks. Perfect for doing homework, managing personal finances, or casual web browsing. Regular maintenance, such as disk cleanup and software updates, will help keep the laptop running efficiently.
Supported OS/Application/Industries
Comes with Windows 10 Home in S mode, supporting applications available through the Microsoft Store, ensuring security and performance. Suitable for education, home use, and businesses needing basic computing tools.
Benefits & Compatibility
This model offers essential connectivity with USB ports, HDMI, and an SD card reader, making it versatile for various basic external connections.
Warranty and FAQs
Includes a standard one-year warranty. Extended warranty options are available through HP. Visit HP's support website for FAQs and troubleshooting or contact customer support for direct assistance.
Packaging/Weight/Dimension
Ships with the laptop, power adapter, and user manuals in protective packaging. Check the package for exact dimensions and weight, ensuring it meets your mobility needs.
Shop Today & Receive Your Delivery Across the UAE!
Order your HP 15-DW1207NIA today and benefit from fast, reliable delivery across the UAE. Enjoy the freedom of completing daily tasks effortlessly with this affordable laptop.
Best Price Guarantee
We offer competitive pricing on the HP 15-DW1207NIA. If you find a lower price elsewhere, we'll match it to ensure you get the best value.
After Sales Support
Our customer service team is available to assist with any setup or performance issues, offering expert advice and efficient solutions.
Request for Customer Reviews and Testimonials
We encourage you to share your experiences with the HP 15-DW1207NIA to help us improve our products and services and assist other customers in making informed decisions.
Stock Availability
Before placing your order, please contact us to confirm the availability of the HP 15-DW1207NIA. We strive to maintain accurate stock information and ensure timely delivery.
Get in Touch
For more information about the HP 15-DW1207NIA or any other inquiries, please contact our customer service team. We're here to provide all the information you need to make the best purchase decision.
Disclaimer
All content provided is for informational purposes only and is subject to change without notice. Product images are for illustration purposes only and may not accurately reflect the actual product. Prices and availability may change. Verify all details with our sales team before making a purchase
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Return policy
Return policy
Neotech Enhanced Return & Refund Policy FAQ
1. What is the return policy for items purchased from Neotech?
Customers may initiate a return within a 7-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at support@neotech.ae. We provide a hassle-free return process with free return shipping.
2. How do I start a return or exchange process?
First, contact our customer support at support@neotech.ae for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.
3. How and when will I receive my refund?
Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.
4. Are there any costs for returning a product?
No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.
5. What should I do if my order is incorrect, damaged, or defective?
Contact us immediately at support@neotech.ae. We prioritize resolving any issues swiftly to ensure your satisfaction.
Additional Information
- Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
- Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
- Need Further Assistance? If you have questions or concerns, please contact us via email at support@neotech.ae or call/WhatsApp us at +971 50 197 52 52.
Our Commitment
At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.
Last updated: 13/03/2024
WhatsApp
For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52
WELCOME TO NEOTECH, LOOKING FORWARD TO DOING BUSINESS WITH YOU!
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