NEO Digital
HP ELITE DRAGONFLY G4 Mobile Workstation - 13th Gen i5-1345U, 16GB, 512GB SSD, 13.5" WUXGA Touch LTE
HP ELITE DRAGONFLY G4 Mobile Workstation - 13th Gen i5-1345U, 16GB, 512GB SSD, 13.5" WUXGA Touch LTE
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Shipping
Shipping
Order Processing Time
Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.
Shipping Time and Options
Q: What shipping options are available?
A:
- Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
- Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
- Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.
Shipping Cost
Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.
Return, Exchange, and Cancellation
Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.
Shipment Confirmation & Order Tracking
Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.
Damages and Loss
Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at support@neotech.ae or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.
Additional Charges
Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.
Contact Us for Assistance
Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at support@neotech.ae or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.
At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.
Last updated: 28/03/2024
Elevate your mobile workspace with the HP Elite Dragonfly G4, featuring a 13th Gen Intel i5-1345U, 16GB RAM, 512GB SSD, and a 13.5" WUXGA touchscreen with LTE connectivity. Stay connected and productive anywhere!
Overview
The HP Elite Dragonfly G4 Mobile Workstation redefines what it means to work on the go. This high-end laptop combines the power of a 13th Generation Intel i5-1345U processor with 16GB of RAM and a 512GB SSD, all behind a responsive 13.5-inch WUXGA touchscreen. Its integrated LTE capability ensures you stay connected even without Wi-Fi, making it a top choice for professionals who demand performance and mobility.
Product Description
Designed for the ultimate professional experience, the HP Elite Dragonfly G4 is optimized for those who need reliable and secure access to the digital workspace while traveling or working remotely. The Intel i5-1345U processor offers robust performance for demanding applications, while the 16GB of RAM ensures efficient multitasking. The 512GB SSD provides ample storage with exceptional speed, and the 13.5-inch WUXGA touchscreen offers crystal-clear visuals. LTE connectivity adds a layer of unparalleled access to network services, ensuring you can work from virtually anywhere.
Key Features
- 13th Gen Intel i5-1345U Processor: Delivers top-tier performance for multitasking and demanding software.
- 16GB RAM: Supports extensive multitasking across multiple applications.
- 512GB SSD: Offers fast storage for quick file access and boot times.
- 13.5-inch WUXGA Touchscreen: Provides sharp resolution and responsive touch interaction.
- LTE Connectivity: Ensures you stay connected to the internet without relying on Wi-Fi.
- Ultra-light Design: Makes it easy to carry and ideal for travel.
- Advanced Security Features: Includes built-in security measures to protect sensitive data.
Performance, Quality, Durability, and Reliability
The HP Elite Dragonfly G4 is built to endure the challenges of mobile use, featuring a robust design that meets rigorous durability standards. It's tested for reliability in various conditions, ensuring it stands up to the demands of professional use wherever you are.
Specifications
- CPU: 13th Gen Intel i5-1345U
- Memory: 16GB
- Storage: 512GB SSD
- Display: 13.5-inch WUXGA (1920 x 1280) Touchscreen
- Connectivity: LTE, Wi-Fi, Bluetooth
- Operating System: Windows 11 Pro
Purpose of Use
This workstation is perfect for business professionals, especially those in fields like consulting, finance, and technology, who require a reliable, secure, and high-performance machine that keeps them connected and productive on the move.
How to Use
Utilize the HP Elite Dragonfly G4 for everything from complex data analysis and client presentations to everyday email correspondence and web browsing. The LTE functionality allows for seamless cloud syncing and remote access to office networks, making it perfect for travel or remote work locations.
Supported OS/Application/Industries
With Windows 11 Pro, the Elite Dragonfly G4 supports a broad range of professional applications, from advanced business management software to creative design tools, suitable for any industry requiring mobility and high-performance computing.
Benefits & Compatibility
The LTE capability ensures that users can maintain productivity without constant searches for Wi-Fi hotspots, ideal for travel or remote work sites. Its light weight and long battery life further enhance its mobility, while the touchscreen and pen support provide additional ways to interact with content.
Warranty and FAQs
Includes a standard one-year warranty covering hardware defects and offering support for troubleshooting common issues.
Packaging/Weight/Dimension
The packaging is secure and minimal to protect the device during shipping while reflecting the laptop's premium design and lightweight nature.
Shop Today & Receive Your Delivery Across the UAE!
Order your HP Elite Dragonfly G4 today and take advantage of our reliable delivery service, ensuring that you can start working smarter and faster, wherever you are.
Best Price Guarantee
We offer competitive pricing on our laptops. Find the HP Elite Dragonfly G4 for less elsewhere, and we'll match the price.
After Sales Support
Our customer service team is on hand to assist with any after-sales questions or issues, ensuring a seamless experience with your new workstation.
Request for Customer Reviews and Testimonials
We encourage you to share your experience with the HP Elite Dragonfly G4 to help others make informed decisions and to help us improve our offerings.
Stock Availability
Check availability before placing your order to ensure timely delivery, as we strive to keep our stock levels accurate and up-to-date.
Get in Touch
For more details about the HP Elite Dragonfly G4 or any other inquiries, please contact our customer service team. We are committed to providing the best possible service and finding the right solutions for your computing needs.
Disclaimer
Information provided is for general purposes only and may change without notice. Product images are for illustration purposes only and may not accurately reflect the actual product. Always verify product details and specifications with our sales team before making a purchase, as specifications and availability are subject to change.
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Return policy
Return policy
Neotech Enhanced Return & Refund Policy FAQ
1. What is the return policy for items purchased from Neotech?
Customers may initiate a return within a 7-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at support@neotech.ae. We provide a hassle-free return process with free return shipping.
2. How do I start a return or exchange process?
First, contact our customer support at support@neotech.ae for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.
3. How and when will I receive my refund?
Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.
4. Are there any costs for returning a product?
No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.
5. What should I do if my order is incorrect, damaged, or defective?
Contact us immediately at support@neotech.ae. We prioritize resolving any issues swiftly to ensure your satisfaction.
Additional Information
- Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
- Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
- Need Further Assistance? If you have questions or concerns, please contact us via email at support@neotech.ae or call/WhatsApp us at +971 50 197 52 52.
Our Commitment
At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.
Last updated: 13/03/2024
WhatsApp
For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52
WELCOME TO NEOTECH, LOOKING FORWARD TO DOING BUSINESS WITH YOU!
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