NEO Digital
HP ELITE DRAGONFLY G4 Mobile Workstation - 13th Gen i5-1335U, 16GB, 256GB SSD, 13.5" WUXGA Touch
HP ELITE DRAGONFLY G4 Mobile Workstation - 13th Gen i5-1335U, 16GB, 256GB SSD, 13.5" WUXGA Touch
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Shipping
Shipping
Order Processing Time
Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.
Shipping Time and Options
Q: What shipping options are available?
A:
- Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
- Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
- Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.
Shipping Cost
Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.
Return, Exchange, and Cancellation
Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.
Shipment Confirmation & Order Tracking
Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.
Damages and Loss
Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at support@neotech.ae or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.
Additional Charges
Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.
Contact Us for Assistance
Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at support@neotech.ae or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.
At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.
Last updated: 28/03/2024
Achieve peak productivity anywhere with the HP Elite Dragonfly G4 Mobile Workstation, featuring a 13th Gen Intel i5-1335U, 16GB RAM, 256GB SSD, and a 13.5" WUXGA touchscreen. Perfect for on-the-go professionals!
Overview
The HP Elite Dragonfly G4 Mobile Workstation is the epitome of innovation in mobile computing, blending cutting-edge technology with a sleek, ultralight design. This workstation is equipped with a 13th Generation Intel i5-1335U processor, 16GB of RAM, and a 256GB SSD, all behind a stunning 13.5-inch WUXGA touchscreen display.
Product Description
Designed for the modern professional, the HP Elite Dragonfly G4 offers exceptional performance, outstanding portability, and robust security features. The 13th Gen Intel i5 processor ensures efficient multitasking and responsive performance in a variety of applications. The 16GB of RAM allows for smooth operation, while the 256GB SSD provides fast access to data and applications. The 13.5-inch WUXGA (1920x1280) touchscreen enhances productivity with vivid clarity and touch interaction, making it perfect for professionals on the move.
Key Features
- 13th Gen Intel i5-1335U Processor: Delivers powerful computing capabilities for demanding applications.
- 16GB RAM: Supports extensive multitasking and seamless workflow.
- 256GB SSD: Offers ample storage and quick boot-up times.
- 13.5-inch WUXGA Touchscreen: Provides sharp visuals and responsive touch controls for an intuitive user experience.
- Ultralight Design: Ensures easy portability without sacrificing performance.
- Enhanced Security Features: Equipped with advanced security solutions to protect sensitive data.
Performance, Quality, Durability, and Reliability
The HP Elite Dragonfly G4 is built with premium materials that meet rigorous durability standards, making it both lightweight and tough enough to withstand the rigors of frequent travel. It is tested extensively to ensure reliability in various environmental conditions, offering peace of mind for mobile professionals.
Specifications
- CPU: 13th Gen Intel i5-1335U
- Memory: 16GB
- Storage: 256GB SSD
- Display: 13.5-inch WUXGA (1920x1280) Touchscreen
- Operating System: Windows 11 Pro
Purpose of Use
This mobile workstation is ideal for business professionals, consultants, and anyone who requires a high-performance laptop that can be easily transported between home, office, and meetings. It is particularly suited for tasks that require high mobility without compromising on computing power.
How to Use
Use the HP Elite Dragonfly G4 for a wide range of business applications—from running complex simulations to managing large datasets. Its touchscreen capability and lightweight design make it perfect for presentations and collaborative projects.
Supported OS/Application/Industries
With Windows 11 Pro, the Elite Dragonfly G4 is highly compatible with professional software applications used in various industries such as finance, consulting, engineering, and graphic design.
Benefits & Compatibility
The compact size and touch capabilities of the Elite Dragonfly G4 make it exceptionally versatile for traveling professionals. Its robust build quality ensures that it can handle the physical demands of mobile use, while its security features keep data safe on the go.
Warranty and FAQs
Comes with a standard one-year warranty that covers hardware defects and provides support for troubleshooting and repairs, ensuring long-term reliability and customer satisfaction.
Packaging/Weight/Dimension
Designed for easy transport, the packaging is secure and minimalistic, reflecting the laptop's lightweight and streamlined design. This makes it simple to start working right out of the box with minimal setup.
Shop Today & Receive Your Delivery Across the UAE!
Enhance your mobile computing experience with the HP Elite Dragonfly G4. Order now for fast, reliable delivery across the UAE.
Best Price Guarantee
We are committed to offering you the best price for the HP Elite Dragonfly G4. If you find a lower price elsewhere, let us know, and we will match it.
After Sales Support
Our experienced support team is here to help with any post-purchase inquiries, ensuring a smooth and satisfying user experience.
Request for Customer Reviews and Testimonials
We encourage you to share your experiences with the HP Elite Dragonfly G4 to help other customers make informed decisions and to allow us to improve our products and services.
Stock Availability
Check availability before placing your order to ensure quick delivery, as we strive to keep our inventory accurate and up-to-date.
Get in Touch
For more details about the HP Elite Dragonfly G4 or any other inquiries, please contact our customer service team. We are dedicated to providing you with the best possible service and finding the right computing solutions for your needs.
Disclaimer
Information provided is for general purposes only and may change without notice. Product images are for illustration purposes and may not accurately represent the actual product. Always verify product details and specifications with our sales team before making a purchase, as specifications and availability are subject to change.
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Return policy
Return policy
Neotech Enhanced Return & Refund Policy FAQ
1. What is the return policy for items purchased from Neotech?
Customers may initiate a return within a 7-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at support@neotech.ae. We provide a hassle-free return process with free return shipping.
2. How do I start a return or exchange process?
First, contact our customer support at support@neotech.ae for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.
3. How and when will I receive my refund?
Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.
4. Are there any costs for returning a product?
No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.
5. What should I do if my order is incorrect, damaged, or defective?
Contact us immediately at support@neotech.ae. We prioritize resolving any issues swiftly to ensure your satisfaction.
Additional Information
- Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
- Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
- Need Further Assistance? If you have questions or concerns, please contact us via email at support@neotech.ae or call/WhatsApp us at +971 50 197 52 52.
Our Commitment
At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.
Last updated: 13/03/2024
WhatsApp
For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52
WELCOME TO NEOTECH, LOOKING FORWARD TO DOING BUSINESS WITH YOU!
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