NEO Digital
HP ENVY 16-H1023 Laptop - 13th Gen i9-13900H, 16GB, 1TB SSD, RTX 4060 8GB, 16" 2K Touch
HP ENVY 16-H1023 Laptop - 13th Gen i9-13900H, 16GB, 1TB SSD, RTX 4060 8GB, 16" 2K Touch
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Shipping
Shipping
Order Processing Time
Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.
Shipping Time and Options
Q: What shipping options are available?
A:
- Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
- Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
- Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.
Shipping Cost
Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.
Return, Exchange, and Cancellation
Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.
Shipment Confirmation & Order Tracking
Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.
Damages and Loss
Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at support@neotech.ae or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.
Additional Charges
Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.
Contact Us for Assistance
Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at support@neotech.ae or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.
At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.
Last updated: 28/03/2024
Experience top-tier performance with the HP Envy 16-H1023, featuring a 13th Gen Intel Core i9-13900H, 16GB RAM, 1TB SSD, RTX 4060 8GB, and a 16" 2K Touch display for seamless multitasking and gaming.
Overview:
The HP Envy 16-H1023 Laptop is designed to meet the needs of professionals, gamers, and creators who require a powerful and versatile device. Featuring a 13th Gen Intel Core i9-13900H processor, 16GB RAM, 1TB SSD, and RTX 4060 8GB GPU, this laptop offers exceptional performance for multitasking, content creation, and gaming. The 16" 2K Touch display provides a stunning, immersive visual experience with vibrant colors and clarity, making it ideal for work, play, and creative projects.
Product Description:
The HP Envy 16-H1023 offers unmatched performance, powered by the latest 13th Gen Intel Core i9-13900H processor and paired with 16GB RAM for seamless multitasking and efficient application performance. With the 1TB SSD, you have ample space for your files, media, and projects, all with fast data access. The RTX 4060 8GB GPU ensures smooth graphics performance for gaming and creative work, while the 16" 2K Touch display delivers crisp, detailed visuals, perfect for editing photos, video, or engaging in immersive gaming experiences.
Key Features:
- 13th Gen Intel Core i9-13900H Processor: Delivers extreme performance, handling demanding applications, multitasking, and gaming with ease.
- 16GB RAM: Supports smooth multitasking, allowing you to run multiple applications without lag.
- 1TB SSD: Provides quick boot-up times, fast access to files, and plenty of storage for your documents, software, and media.
- RTX 4060 8GB Graphics Card: Ensures excellent graphics performance for gaming, video editing, and 3D rendering.
- 16" 2K Touch Display (2560x1600): High-resolution screen with vibrant colors and interactive touch functionality, perfect for content creation and entertainment.
- HP Command Center: Manage performance and power settings to optimize your device for various tasks.
- Long Battery Life: Get through long work or gaming sessions without the need for constant recharging.
Product Quality and Performance:
The HP Envy 16-H1023 excels in both speed and graphical performance. The Intel Core i9-13900H processor and 16GB RAM ensure that the laptop handles even the most demanding tasks, including gaming, video editing, and 3D rendering, with ease. The RTX 4060 GPU enhances visual performance, allowing for smooth graphics rendering and high-definition gaming. The 16" 2K Touch display provides clarity and precision, making it perfect for professional work, creative tasks, or immersive gaming.
Specifications:
- Operating System: Windows 11 Home
- Processor: Intel Core i9-13900H (13th Gen) with Turbo Boost up to 5.4 GHz
- Memory: 16GB DDR5 RAM
- Storage: 1TB SSD
- Graphics: NVIDIA GeForce RTX 4060 8GB
- Display: 16" 2K (2560x1600) Touch, IPS, 400 nits, Anti-glare
- Connectivity: Wi-Fi 6, Bluetooth 5.2, USB 3.2, HDMI, Thunderbolt 4
- Battery Life: Up to 12 hours (depending on usage)
- Dimensions: 35.5mm x 23.5mm x 1.79mm
- Weight: 2.02 kg
Purpose of Use:
The HP Envy 16-H1023 is designed for users who require high-end performance for tasks such as gaming, video editing, 3D rendering, and content creation. It is perfect for professionals, gamers, and creatives who need a reliable, powerful laptop to meet their daily computing demands.
How to Use:
Turn on the HP Envy 16-H1023 and follow the Windows 11 setup instructions. Once set up, you can install your preferred applications for work, gaming, or content creation. The 16" 2K Touch display allows for easy interaction, whether for professional work, editing, or gaming, with touch control and flexibility in usage modes.
Supported Industries:
- Business: Ideal for managing office tasks, presentations, virtual meetings, and document management.
- Creative Professionals: Perfect for video editing, graphic design, 3D modeling, and multimedia production.
- Gaming: The RTX 4060 GPU and high-resolution display make this laptop perfect for gamers seeking smooth gameplay and high-definition graphics.
- Education: Ideal for students and educators who need a high-performance laptop for research, learning, and creative work.
Benefits & Compatibility:
- Exceptional Performance: Powered by the Intel Core i9 processor and 16GB RAM, this laptop ensures smooth and fast performance for demanding applications.
- High-Quality Graphics: The RTX 4060 GPU delivers powerful graphics performance for gaming, video editing, and other graphic-intensive tasks.
- Interactive Touch Display: The 16" 2K Touch display offers clear, detailed visuals with interactive touch functionality, perfect for work, gaming, or content creation.
Warranty and FAQs:
The HP Envy 16-H1023 comes with a one-year manufacturer warranty. NEOTECH provides comprehensive customer support and a detailed FAQ section to assist with setup, troubleshooting, and technical queries.
Packaging/Weight/Dimension:
The HP Envy 16-H1023 is securely packaged with the laptop, power adapter, user manual, and setup guide. Its design ensures safe shipping and easy setup.
Shop Today & Receive Your Delivery Across the UAE!
Order the HP Envy 16-H1023 Laptop from NEOTECH and receive fast, reliable delivery across the UAE. Enhance your productivity, creativity, and gaming experience with this powerful, versatile laptop.
Best Price Guarantee:
NEOTECH offers the HP Envy 16-H1023 at competitive prices with a price match guarantee to ensure you get the best value for your investment.
After Sales Support:
Our expert support team is available to assist with installation, troubleshooting, and ensuring your HP Envy 16-H1023 runs at its full potential.
Request for Customer Reviews and Testimonials:
We encourage customers to share their experiences with the HP Envy 16-H1023 to help others make informed decisions.
Stock Availability:
Due to high demand, stock availability may vary. Contact NEOTECH to check availability and secure your HP Envy 16-H1023 Laptop today.
Get in Touch:
For more details about the HP Envy 16-H1023 or to explore other laptop options, contact NEOTECH. Our team is ready to provide expert advice and tailored support.
Disclaimer:
While NEOTECH strives to provide accurate product details, specifications, and features may change. Please confirm with our sales team before making a purchase
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Return policy
Return policy
Neotech Enhanced Return & Refund Policy FAQ
1. What is the return policy for items purchased from Neotech?
Customers may initiate a return within a 7-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at support@neotech.ae. We provide a hassle-free return process with free return shipping.
2. How do I start a return or exchange process?
First, contact our customer support at support@neotech.ae for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.
3. How and when will I receive my refund?
Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.
4. Are there any costs for returning a product?
No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.
5. What should I do if my order is incorrect, damaged, or defective?
Contact us immediately at support@neotech.ae. We prioritize resolving any issues swiftly to ensure your satisfaction.
Additional Information
- Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
- Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
- Need Further Assistance? If you have questions or concerns, please contact us via email at support@neotech.ae or call/WhatsApp us at +971 50 197 52 52.
Our Commitment
At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.
Last updated: 13/03/2024
WhatsApp
For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52
WELCOME TO NEOTECH, LOOKING FORWARD TO DOING BUSINESS WITH YOU!
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