NEO Digital
Telpo C2 Smart Desktop POS
Telpo C2 Smart Desktop POS
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Shipping
Shipping
Order Processing Time
Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.
Shipping Time and Options
Q: What shipping options are available?
A:
- Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
- Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
- Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.
Shipping Cost
Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.
Return, Exchange, and Cancellation
Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.
Shipment Confirmation & Order Tracking
Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.
Damages and Loss
Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at support@neotech.ae or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.
Additional Charges
Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.
Contact Us for Assistance
Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at support@neotech.ae or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.
At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.
Last updated: 28/03/2024
Optimize your business operations with the Telpo C2 Smart Desktop POS, featuring Android OS, multi-payment support, and a sleek, compact design. Shop now at NEOTECH.
Overview:
The Telpo C2 Smart Desktop POS is a modern, all-in-one solution designed to enhance transaction efficiency and customer satisfaction in retail, hospitality, and service industries. With a compact design and robust functionality, this device streamlines payment processing, inventory management, and more.
Product Description:
The Telpo C2 Smart Desktop POS combines performance and versatility, featuring an intuitive Android operating system, multi-payment capabilities, and a responsive touchscreen interface. Its built-in thermal printer and sleek design make it an excellent choice for businesses seeking efficiency and style in their point-of-sale systems.
Key Features:
- Android Operating System: Provides an intuitive and user-friendly interface with support for a variety of apps.
- 8-inch HD Touchscreen: Offers clear visuals and easy navigation for faster transactions.
- Multi-Payment Integration: Supports NFC, QR codes, EMV cards, and mobile wallets.
- High-Speed Thermal Printer: Ensures reliable receipt printing for uninterrupted operations.
- Compact Design: Fits seamlessly into any retail or service counter setup.
- Robust Connectivity Options: Includes Wi-Fi, Bluetooth, and Ethernet for reliable network performance.
Product Quality and Performance:
The Telpo C2 Smart Desktop POS is built with premium materials for durability and consistent performance in high-traffic environments. Its efficient processing power and reliable connectivity ensure smooth operations during peak business hours.
Specifications:
- Operating System: Android 9.0
- Processor: Quad-Core Processor
- Memory: 2GB RAM, 16GB Storage (expandable)
- Display: 8-inch HD touchscreen
- Printer: Built-in 58mm thermal printer
- Connectivity: Wi-Fi, Bluetooth, Ethernet
- Dimensions: 220mm x 170mm x 125mm
- Weight: 1.5 kg
Purpose of Use:
The Telpo C2 is ideal for small to medium-sized businesses, including retail shops, restaurants, and service providers that require a dependable and stylish POS system for efficient operations.
How to Use:
Set up the Telpo C2 by connecting it to a power source and network. Follow the on-screen prompts to configure the Android OS, install business-specific POS software, and customize payment options to fit your needs.
Supported Industries:
The Telpo C2 is suitable for retail, food and beverage, hospitality, and service industries where efficient payment processing and inventory management are essential.
Benefits & Compatibility:
- Versatility: Compatible with a wide range of POS software and payment gateways.
- Compact Size: Saves space while offering comprehensive POS functionality.
- Modern Design: Enhances the aesthetic appeal of your business environment.
Warranty and FAQs:
The Telpo C2 comes with a one-year manufacturer warranty. NEOTECH offers detailed FAQs and support resources for setup and troubleshooting assistance.
Packaging/Weight/Dimension:
The package includes the Telpo C2 device, power adapter, user manual, and setup guide, all securely packed for safe delivery.
Shop Today & Receive Your Delivery Across the UAE!
Order the Telpo C2 Smart Desktop POS from NEOTECH today and enjoy fast delivery across the UAE to elevate your business operations.
Best Price Guarantee:
NEOTECH offers the Telpo C2 at competitive pricing, ensuring excellent value with our price match guarantee.
After Sales Support:
Our dedicated support team is ready to assist with installation, training, and any technical issues, ensuring your Telpo C2 POS performs at its best.
Request for Customer Reviews and Testimonials:
We encourage customers to share their experiences with the Telpo C2 Smart Desktop POS to help other businesses make informed decisions.
Stock Availability:
Due to high demand, stock levels may vary. Contact NEOTECH to confirm availability and secure your Telpo C2 POS today.
Get in Touch:
For more details about the Telpo C2 or other POS solutions, contact NEOTECH. Our team is here to provide expert advice and tailored support for your business needs.
Disclaimer:
While NEOTECH strives to provide accurate and up-to-date information, product specifications and features may change. Confirm your business requirements with our sales team before purchasing
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Return policy
Return policy
Neotech Enhanced Return & Refund Policy FAQ
1. What is the return policy for items purchased from Neotech?
Customers may initiate a return within a 7-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at support@neotech.ae. We provide a hassle-free return process with free return shipping.
2. How do I start a return or exchange process?
First, contact our customer support at support@neotech.ae for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.
3. How and when will I receive my refund?
Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.
4. Are there any costs for returning a product?
No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.
5. What should I do if my order is incorrect, damaged, or defective?
Contact us immediately at support@neotech.ae. We prioritize resolving any issues swiftly to ensure your satisfaction.
Additional Information
- Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
- Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
- Need Further Assistance? If you have questions or concerns, please contact us via email at support@neotech.ae or call/WhatsApp us at +971 50 197 52 52.
Our Commitment
At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.
Last updated: 13/03/2024
WhatsApp
For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52
WELCOME TO NEOTECH, LOOKING FORWARD TO DOING BUSINESS WITH YOU!
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