NEO Digital
Telpo S6 Handheld Biometric Terminal
Telpo S6 Handheld Biometric Terminal
Shipping
Shipping
Order Processing Time
Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.
Shipping Time and Options
Q: What shipping options are available?
A:
- Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
- Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
- Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.
Shipping Cost
Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.
Return, Exchange, and Cancellation
Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.
Shipment Confirmation & Order Tracking
Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.
Damages and Loss
Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at support@neotech.ae or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.
Additional Charges
Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.
Contact Us for Assistance
Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at support@neotech.ae or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.
At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.
Last updated: 28/03/2024
Secure your operations with the Telpo S6 Handheld Biometric Terminal, featuring cutting-edge fingerprint and facial recognition technology. Ideal for mobile identity verification in any sector.
Overview
The Telpo S6 Handheld Biometric Terminal is designed to offer a portable and efficient solution for identity verification across various sectors, including law enforcement, healthcare, and event management. This device is perfect for environments requiring mobile, secure, and quick identification processes.
Product Description
The Telpo S6 is a versatile biometric device equipped with advanced fingerprint and facial recognition technology to ensure secure and reliable identity verification. Its lightweight, ergonomic design makes it easy to carry and use in field operations, while its robust build can withstand the rigors of daily use in challenging environments. The terminal runs on a powerful operating system that supports a wide range of applications, enhancing its functionality beyond mere biometric checks.
Key Features
- Biometric Capabilities: Offers fingerprint scanning and facial recognition for versatile and secure identity verification.
- High Mobility: Compact and lightweight design for easy handheld use, enhancing mobility in field operations.
- Durable Construction: Built to endure tough environmental conditions, making it suitable for outdoor use.
- Connectivity Options: Features Wi-Fi, Bluetooth, and optional cellular connectivity for real-time data access and synchronization.
- Long Battery Life: Equipped with a high-capacity battery to support extended operational hours without the need for frequent recharging.
- User-Friendly Interface: Comes with a responsive touchscreen and intuitive user interface, simplifying operation for all users.
Product Quality and Performance
The Telpo S6 ensures high performance with its quick biometric processing, allowing for rapid user verification. Its durable casing is designed to protect against drops, dust, and moisture, ensuring continuous operation regardless of external conditions.
Specifications
- Display: Bright, clear touchscreen for ease of use.
- Processor: Efficient processor capable of multitasking and running sophisticated software.
- Memory: Sufficient storage and RAM to handle application data and biometric databases.
- Operating System: Secure and customizable Android OS for broad application compatibility.
Purpose of Use
The Telpo S6 is ideal for professionals in security, event management, healthcare, and any field requiring reliable mobile identity verification to ensure safety and compliance.
How to Use
To operate the Telpo S6, power on the device, navigate through the menu on the touchscreen to initiate the biometric enrollment or verification process, and follow the prompts to capture biometric data. The device can store or transmit this data according to configured settings for immediate or future verification.
Supported Industries
This biometric terminal is especially useful in industries that require stringent security measures and rapid identity verification, such as at sporting events, in medical facilities for patient identification, and by security services for access control.
Benefits & Compatibility
The Telpo S6 enhances security protocols with its reliable biometric systems, providing a portable solution that integrates easily with existing security and IT infrastructure. Its compatibility with various software platforms ensures it can be adapted to specific organizational needs.
Warranty and FAQs
Includes a standard manufacturer’s warranty, with options for extended coverage to ensure device reliability and customer satisfaction over time.
Packaging/Weight/Dimension
Packaged securely to protect the device during shipping. Full packaging dimensions and weight are provided to facilitate transportation and storage planning.
Order Today & Secure Your Mobile Operations!
Invest in the Telpo S6 Handheld Biometric Terminal to streamline and secure your identity verification processes. Contact us for fast delivery and excellent customer service.
Best Price Guarantee
We offer competitive pricing on the Telpo S6. If you find a lower price elsewhere, we're committed to matching it.
After Sales Support
Our expert support team is ready to assist with any technical issues or setup inquiries, ensuring you maximize the use of your Telpo S6.
Request for Customer Reviews and Testimonials
We encourage feedback from our users to help us improve our products and services, aiding other customers in making informed decisions.
Stock Availability
Please check with us to confirm the availability of the Telpo S6 Handheld Biometric Terminal before placing your order to ensure prompt delivery.
Get in Touch
For any inquiries about the Telpo S6 or our services, do not hesitate to contact us. Our team is ready to provide all necessary assistance and information.
Disclaimer
While we strive to provide accurate product descriptions, specifications, and availability may change without notice. Always confirm product details with our customer service before making a purchase. Images may not fully represent the actual product
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Return policy
Return policy
Neotech Enhanced Return & Refund Policy FAQ
1. What is the return policy for items purchased from Neotech?
Customers may initiate a return within a 7-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at support@neotech.ae. We provide a hassle-free return process with free return shipping.
2. How do I start a return or exchange process?
First, contact our customer support at support@neotech.ae for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.
3. How and when will I receive my refund?
Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.
4. Are there any costs for returning a product?
No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.
5. What should I do if my order is incorrect, damaged, or defective?
Contact us immediately at support@neotech.ae. We prioritize resolving any issues swiftly to ensure your satisfaction.
Additional Information
- Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
- Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
- Need Further Assistance? If you have questions or concerns, please contact us via email at support@neotech.ae or call/WhatsApp us at +971 50 197 52 52.
Our Commitment
At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.
Last updated: 13/03/2024
WhatsApp
For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52
WELCOME TO NEOTECH, LOOKING FORWARD TO DOING BUSINESS WITH YOU!
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