NEOTECH
Superlead 7168MS Sapphire Glass Embedded Code Scanner
Superlead 7168MS Sapphire Glass Embedded Code Scanner
Shipping
Shipping
Order Processing Time
Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.
Shipping Time and Options
Q: What shipping options are available?
A:
- Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
- Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
- Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.
Shipping Cost
Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.
Return, Exchange, and Cancellation
Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.
Shipment Confirmation & Order Tracking
Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.
Damages and Loss
Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at support@neotech.ae or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.
Additional Charges
Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.
Contact Us for Assistance
Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at support@neotech.ae or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.
At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.
Last updated: 28/03/2024
Superlead 7168MS Sapphire Glass Embedded Code Scanner: Robust Precision
Overview:
The Superlead 7168MS is a high-end embedded code scanner equipped with sapphire glass, renowned for its exceptional durability and scratch resistance. This scanner is designed for businesses that require a dependable, long-lasting solution for busy retail settings, manufacturing plants, or anywhere precision scanning is critical.
Product Description:
The 7168MS offers advanced barcode scanning capabilities, able to decode both 1D and 2D codes swiftly and accurately. Its use of sapphire glass not only enhances the device’s resilience against physical wear but also maintains clarity over time, ensuring continuous high performance without degradation in quality.
Key Features:
- Sapphire Glass Technology: Offers unmatched scratch resistance and durability.
- High-Speed Scanning: Rapidly captures all standard barcode formats to streamline operations.
- Compact and Stylish Design: Easily integrates into any professional environment with a modern look.
- Versatile Functionality: Suitable for a variety of applications across retail and industrial sectors.
Product Quality and Performance:
Built to the highest standards, the Superlead 7168MS combines robust construction with cutting-edge scanning technology, ensuring it can handle the demands of intensive daily use. Its performance is consistent and reliable, making it an invaluable tool for enhancing operational efficiency.
Specifications:
- Scanning Technology: Utilizes advanced imaging technology for accurate and fast decoding.
- Connectivity Options: Compatible with USB, Ethernet, and other standard interfaces for easy integration.
- Dimensions: Designed to fit seamlessly into various setups without requiring extensive space.
- Durability: Sapphire glass ensures longevity and maintains operational clarity.
Purpose of Use:
Perfect for retail environments where checkout efficiency is key, manufacturing settings requiring part identification, or any area where scanners are exposed to frequent use and potential damage.
How to Use:
Install the Superlead 7168MS into your existing system, connect it via your chosen interface, and configure it through the accompanying software to begin scanning. The device is designed for ease of use with minimal maintenance needed.
Supported OS/Application/Industries:
This scanner is highly versatile, suitable for use in multiple industries including retail, manufacturing, and logistics, and supports various operating systems, ensuring broad compatibility.
Benefits & Compatibility:
- Enhanced Operational Durability: Reduces the need for frequent replacements and maintenance.
- Streamlined Scanning: Improves transaction times and reduces bottlenecks in high-traffic areas.
- Aesthetic Integration: Adds a touch of elegance to any setup, aligning with modern design standards.
Warranty and FAQs:
Includes a one-year warranty, with extended support options available. NEO Digital also provides comprehensive FAQs and customer support to assist with any operational or installation queries.
Delivery Services (UAE):
NEO Digital ensures that your scanner is delivered promptly and securely, with exceptional customer service to facilitate a smooth installation process.
After Sales Support:
Our dedicated team offers robust after-sales support, helping with any issues that arise to ensure your scanner continues to perform optimally.
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Return policy
Return policy
Neotech Enhanced Return & Refund Policy FAQ
1. What is the return policy for items purchased from Neotech?
Customers may initiate a return within a 7-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at support@neotech.ae. We provide a hassle-free return process with free return shipping.
2. How do I start a return or exchange process?
First, contact our customer support at support@neotech.ae for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.
3. How and when will I receive my refund?
Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.
4. Are there any costs for returning a product?
No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.
5. What should I do if my order is incorrect, damaged, or defective?
Contact us immediately at support@neotech.ae. We prioritize resolving any issues swiftly to ensure your satisfaction.
Additional Information
- Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
- Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
- Need Further Assistance? If you have questions or concerns, please contact us via email at support@neotech.ae or call/WhatsApp us at +971 50 197 52 52.
Our Commitment
At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.
Last updated: 13/03/2024
WhatsApp
For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52
WELCOME TO NEOTECH, LOOKING FORWARD TO DOING BUSINESS WITH YOU!
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