NEO Digital
Thermal Printer Printhead GT820 200dpi for GT800 GT820 GT830 Barcode Printer
Thermal Printer Printhead GT820 200dpi for GT800 GT820 GT830 Barcode Printer
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Shipping
Shipping
Order Processing Time
Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.
Shipping Time and Options
Q: What shipping options are available?
A:
- Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
- Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
- Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.
Shipping Cost
Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.
Return, Exchange, and Cancellation
Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.
Shipment Confirmation & Order Tracking
Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.
Damages and Loss
Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at support@neotech.ae or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.
Additional Charges
Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.
Contact Us for Assistance
Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at support@neotech.ae or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.
At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.
Last updated: 28/03/2024
Upgrade or replace your thermal printer's printhead with our 200dpi model designed specifically for the Zebra GT820, GT800, and GT830 series. Ensure consistent, high-quality printing.
Product Description:
Enhance the performance of your Zebra GT series printers with this high-quality 200dpi thermal printhead. Compatible with the GT820, GT800, and GT830 models, this printhead is perfect for businesses that rely on precise barcode and label printing. It's specifically engineered to meet the original specifications, providing reliability and excellent print clarity in demanding printing environments.
Key Features:
- High Resolution: 200dpi resolution ensures detailed, clear printing ideal for barcode and detailed label production.
- Compatibility: Designed specifically for compatibility with Zebra GT820, GT800, and GT830 models.
- Genuine Replacement Part: Authentic component manufactured to maintain high performance and printer longevity.
- Easy Installation: Engineered for quick and simple installation, reducing printer downtime.
- Durable Design: Constructed to withstand rigorous use in various industrial, retail, or healthcare settings.
Product Quality and Performance:
Constructed using premium materials, this 200dpi printhead ensures your Zebra printer continues to deliver optimal performance and maintain high-quality output. It meets strict quality standards, offering durability and reliability for continuous business operations.
Specifications:
- Compatible Printer Models: Zebra GT820, GT800, GT830
- Resolution: 200dpi
- Printhead Type: Thermal
- Part Number: [Specify Part Number if known]
Purpose of Use:
Ideal for businesses that require consistent and reliable printing for applications such as retail tagging, warehouse labeling, and healthcare tracking. This printhead helps maintain the efficiency and effectiveness of your Zebra printers, ensuring that they continue to produce legible and scan-able barcodes and labels.
Installation Instructions:
- Power Down: Ensure the printer is turned off and disconnected from all power sources.
- Access the Printhead Area: Open the printhead compartment following your printer’s manual.
- Remove the Old Printhead: Carefully disconnect and remove the current printhead.
- Install the New Printhead: Align the new printhead, connect it properly, and secure it in place.
- Test the Installation: Reconnect the power, turn on the printer, and conduct a test print to ensure functionality.
Supported Applications/Industries:
This printhead is suitable for a variety of industries, including retail for price labeling, healthcare for patient identification, and logistics for package labeling, ensuring continuous operational accuracy and reliability.
Benefits:
- Improved Print Quality: Maintains high-resolution output necessary for detailed prints.
- Reduced Operational Costs: Helps prevent common printing issues, reducing the need for reprints and maintenance.
- Enhanced Printer Lifespan: Properly functioning printheads extend the overall lifespan of your printer.
Warranty and Support:
Comes with a standard warranty that covers any manufacturing defects. Full support and troubleshooting help are available from the manufacturer.
Ordering Information:
Available through authorized Zebra distributors or directly from Zebra Technologies. Ensure to verify the part number and compatibility before purchasing.
Get in Touch:
For more detailed information or assistance with installation, please contact Zebra Technologies customer support.
Disclaimer:
Always verify compatibility with your specific printer model before purchasing. Specifications may vary by printer and are subject to change without notice. Ensure all installations are performed according to the manufacturer’s guidelines to maintain warranty and printer functionality
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Return policy
Return policy
Neotech Enhanced Return & Refund Policy FAQ
1. What is the return policy for items purchased from Neotech?
Customers may initiate a return within a 30-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at support@neotech.ae. We provide a hassle-free return process with free return shipping.
2. How do I start a return or exchange process?
First, contact our customer support at support@neotech.ae for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.
3. How and when will I receive my refund?
Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.
4. Are there any costs for returning a product?
No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.
5. What should I do if my order is incorrect, damaged, or defective?
Contact us immediately at support@neotech.ae. We prioritize resolving any issues swiftly to ensure your satisfaction.
Additional Information
- Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
- Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
- Need Further Assistance? If you have questions or concerns, please contact us via email at support@neotech.ae or call/WhatsApp us at +971 50 197 52 52.
Our Commitment
At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.
Last updated: 13/03/2024
WhatsApp
For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52



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