NEOTECH
Suprema BioLite W2
Suprema BioLite W2
Shipping
Shipping
Order Processing Time
Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.
Shipping Time and Options
Q: What shipping options are available?
A:
- Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
- Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
- Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.
Shipping Cost
Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.
Return, Exchange, and Cancellation
Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.
Shipment Confirmation & Order Tracking
Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.
Damages and Loss
Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at support@neotech.ae or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.
Additional Charges
Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.
Contact Us for Assistance
Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at support@neotech.ae or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.
At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.
Last updated: 28/03/2024
Explore the Suprema BioLite W2, a rugged fingerprint access control and time attendance device with IP67 waterproof and IK08 impact-resistant rating for secure outdoor use.
Overview:
The Suprema BioLite W2 is a rugged biometric access control and time attendance device, built to withstand harsh outdoor environments while delivering advanced fingerprint authentication. Designed for both indoor and outdoor use, the BioLite W2 is IP67-rated for waterproof and dustproof protection and IK08 impact-resistant for additional security. Its 1.2 GHz CPU ensures fast, reliable performance, making it ideal for high-traffic areas.
With Suprema's latest fingerprint algorithm and multi-card support for RFID and mobile access, the BioLite W2 delivers flexible authentication options for businesses requiring high-security access control. This device can store 500,000 event logs and up to 100,000 fingerprint templates, making it suitable for large-scale deployments.
Product Description:
The Suprema BioLite W2 is engineered for secure access control and time attendance tracking in outdoor environments. Powered by Suprema’s advanced fingerprint technology, the BioLite W2 ensures fast, accurate authentication while withstanding the elements with its IP67 rating and IK08 impact resistance.
In addition to fingerprint recognition, it supports RFID cards and mobile credentials via BLE and NFC, offering flexibility for users and administrators. The 1.2 GHz quad-core processor ensures quick data processing and real-time event tracking, making it perfect for high-traffic locations. With BioStar 2 integration, the device offers scalable access control management and comprehensive time attendance reports.
Key Features:
- Advanced Fingerprint Recognition: Suprema's latest algorithm provides high-speed and accurate fingerprint matching.
- Rugged Design: IP67 waterproof and IK08 impact-resistant, ideal for outdoor use.
- Multiple Authentication Methods: Supports fingerprint, RFID cards, and mobile access via BLE and NFC.
- High Storage Capacity: Stores up to 100,000 fingerprint templates and 500,000 event logs.
- Fast Processing: Powered by a 1.2 GHz quad-core CPU for rapid data processing.
- BioStar 2 Integration: Seamless integration with Suprema’s BioStar 2 platform for advanced access control and time attendance management.
- Secure Data Encryption: Ensures safe and protected communication between devices and servers.
Product Quality and Performance:
The Suprema BioLite W2 is designed for reliable performance in challenging environments, delivering fast, accurate authentication even in high-traffic settings. Its IP67 waterproof and IK08 impact resistance ensure that it can withstand harsh weather and physical tampering, making it ideal for industrial sites, construction zones, and outdoor facilities.
Specifications:
- Processor: 1.2 GHz quad-core CPU
- Memory: 128MB RAM, 8GB Flash
- Fingerprint Capacity: 100,000 templates (expandable)
- Log Capacity: 500,000 event logs
- Authentication Methods: Fingerprint, RFID (125kHz EM, 13.56MHz MIFARE, DESFire, NFC), BLE mobile access
- RF Options: BLE, NFC, MIFARE/DESFire
- Ingress Protection: IP67-rated (waterproof and dustproof)
- Impact Resistance: IK08-rated for protection against physical impacts
- Dimensions: 60 x 185 x 40 mm
- Power Supply: 12V DC
- Operating Temperature: -20°C to 50°C
Purpose of Use:
The Suprema BioLite W2 is built for high-security access control and time attendance in industrial, construction, and outdoor environments. Its rugged design ensures reliable performance in harsh weather conditions, making it ideal for outdoor facilities, warehouses, construction sites, and corporate campuses.
How to Use:
Install the BioLite W2 at entry points or time clock stations. Users can authenticate via fingerprint, RFID card, or mobile device (NFC/BLE). The device connects seamlessly with BioStar 2 for access control management and attendance tracking. It is designed for indoor and outdoor applications and resists weather and vandalism.
Supported OS/Application/Industries:
The BioLite W2 integrates with BioStar 2, supporting Windows and Linux operating systems. It is widely used in industries such as manufacturing, construction, corporate environments, government facilities, and educational institutions for secure access control and time attendance management.
Benefits & Compatibility:
The Suprema BioLite W2 supports multi-factor authentication, including fingerprint, RFID cards, and mobile credentials via BLE and NFC. Its robust build ensures reliable performance in both indoor and outdoor environments, making it an ideal choice for businesses seeking to enhance access security and track employee attendance.
Warranty and FAQs:
The Suprema BioLite W2 comes with a 2-year warranty. Visit the Suprema support page for installation guides, FAQs, and troubleshooting resources.
Packaging/Weight/Dimension:
- Weight: 310g
- Dimensions: 60 x 185 x 40 mm
- Packaging: Securely packaged with all necessary cables and installation manual included.
Best Price Guarantee:
We offer the best price for the Suprema BioLite W2 in Dubai, UAE. Our price match guarantee ensures competitive pricing for your biometric access control and time attendance needs.
After-Sales Support:
Our dedicated support team provides installation, configuration, and maintenance support for the Suprema BioLite W2. We ensure your access control system is fully optimized for security and efficiency.
Get in Touch:
For more information about the Suprema BioLite W2, contact our expert team for advice on the best access control solutions for your business.
Stock Availability:
We strive to keep the Suprema BioLite W2 in stock for fast shipping. Most orders ship within 2-3 business days, but for urgent requests, please contact us to confirm availability.
Disclaimer:
Product specifications, availability, and pricing are subject to change without notice. Images are for illustration purposes only. Please verify all details with a sales representative before making a purchase.
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Return policy
Return policy
Neotech Enhanced Return & Refund Policy FAQ
1. What is the return policy for items purchased from Neotech?
Customers may initiate a return within a 7-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at support@neotech.ae. We provide a hassle-free return process with free return shipping.
2. How do I start a return or exchange process?
First, contact our customer support at support@neotech.ae for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.
3. How and when will I receive my refund?
Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.
4. Are there any costs for returning a product?
No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.
5. What should I do if my order is incorrect, damaged, or defective?
Contact us immediately at support@neotech.ae. We prioritize resolving any issues swiftly to ensure your satisfaction.
Additional Information
- Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
- Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
- Need Further Assistance? If you have questions or concerns, please contact us via email at support@neotech.ae or call/WhatsApp us at +971 50 197 52 52.
Our Commitment
At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.
Last updated: 13/03/2024
WhatsApp
For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52
WELCOME TO NEOTECH, LOOKING FORWARD TO DOING BUSINESS WITH YOU!
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