NEOTECH
Zebra Table Top Barcode Scanner DS-7708
Zebra Table Top Barcode Scanner DS-7708
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Shipping
Shipping
Order Processing Time
Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.
Shipping Time and Options
Q: What shipping options are available?
A:
- Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
- Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
- Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.
Shipping Cost
Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.
Return, Exchange, and Cancellation
Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.
Shipment Confirmation & Order Tracking
Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.
Damages and Loss
Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at support@neotech.ae or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.
Additional Charges
Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.
Contact Us for Assistance
Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at support@neotech.ae or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.
At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.
Last updated: 28/03/2024
Overview
The Zebra DS-7708 Table Top Barcode Scanner is an essential tool for any retail operation requiring fast and accurate barcode scanning. Designed to handle high-volume scanning with ease, the DS-7708 offers superior performance and reliability, making it an ideal choice for grocery stores, electronic shops, and pharmacies.
Key Features
- Omni-Directional Scanning: Captures 1D and 2D barcodes from any angle, ensuring quick and efficient scanning even with damaged or poorly printed barcodes.
- Durable Design: Built to withstand continuous use in tough retail environments.
- Easy Integration: Compatible with existing point-of-sale systems, facilitating a seamless setup.
Product Quality and Performance
- High-Speed Scanning: Delivers exceptional speed, enhancing checkout times and customer satisfaction.
- Reliability: Proven track record of performance in demanding retail settings.
Specifications
- Scanning Capabilities: Handles all common 1D and 2D barcodes.
- Connectivity: USB interface for simple connection to various systems.
- Dimensions: Compact size designed to maximize space at the sales counter.
Purpose of Use
Designed for the retail sector, the DS-7708 is particularly useful in environments where speed and accuracy are crucial to handling large volumes of customers, such as supermarkets, electronics stores, and pharmacies.
How to Use
- Setup: Easy to set up; simply connect the scanner to your point-of-sale system using the USB interface.
- Operation: Place the scanner on the counter; it automatically scans any barcode presented in front of it, without the need to press any buttons.
Supported OS/Application/Industries
- Software Compatibility: Works with most retail point-of-sale software systems, offering flexibility across different platforms.
Benefits & Compatibility
- Enhanced Checkout Efficiency: Reduces the time customers spend at the checkout, improving overall transaction speed.
- User-Friendly: Minimal training required, suitable for fast-paced retail environments.
Warranty and FAQs
- Warranty: Comes with a manufacturer's warranty that covers defects and performance issues.
- FAQs: Extensive FAQ section available on NEO Digital’s website provides troubleshooting tips and setup advice.
Delivery Services (UAE)
- Reliable and Fast Delivery: Ensures quick delivery across the UAE, allowing businesses to upgrade their scanning capabilities without delay.
After Sales Support
- Dedicated Support Team: NEO Digital offers comprehensive support, helping to resolve any issues and ensure optimal performance of the scanner.
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Return policy
Return policy
Neotech Enhanced Return & Refund Policy FAQ
1. What is the return policy for items purchased from Neotech?
Customers may initiate a return within a 7-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at support@neotech.ae. We provide a hassle-free return process with free return shipping.
2. How do I start a return or exchange process?
First, contact our customer support at support@neotech.ae for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.
3. How and when will I receive my refund?
Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.
4. Are there any costs for returning a product?
No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.
5. What should I do if my order is incorrect, damaged, or defective?
Contact us immediately at support@neotech.ae. We prioritize resolving any issues swiftly to ensure your satisfaction.
Additional Information
- Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
- Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
- Need Further Assistance? If you have questions or concerns, please contact us via email at support@neotech.ae or call/WhatsApp us at +971 50 197 52 52.
Our Commitment
At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.
Last updated: 13/03/2024
WhatsApp
For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52
WELCOME TO NEOTECH, LOOKING FORWARD TO DOING BUSINESS WITH YOU!
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