NEO Digital
UniFi Mission Critical
UniFi Mission Critical
Shipping
Shipping
Order Processing Time
Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.
Shipping Time and Options
Q: What shipping options are available?
A:
- Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
- Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
- Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.
Shipping Cost
Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.
Return, Exchange, and Cancellation
Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.
Shipment Confirmation & Order Tracking
Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.
Damages and Loss
Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at support@neotech.ae or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.
Additional Charges
Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.
Contact Us for Assistance
Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at support@neotech.ae or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.
At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.
Last updated: 28/03/2024
Ensure network reliability with the UniFi Mission Critical Switch. Designed for environments where uptime is paramount. Advanced features and robust performance. Shop now at NEOTECH.
Overview
The UniFi Mission Critical Switch is engineered to provide unmatched reliability and performance in environments where network uptime is crucial. This switch is ideal for sectors like healthcare, financial services, and government operations, where even a momentary lapse in network connectivity can have significant repercussions.
Product Description
This top-tier switch offers enhanced redundancy features, including dual power supplies and failover capabilities, ensuring continuous operation and network availability. With high-speed connectivity and advanced security protocols, the UniFi Mission Critical Switch supports extensive data handling and secure communication across multiple network layers.
Key Features
- Enhanced Redundancy: Dual power supplies and automatic failover functionality to maintain operations without interruptions.
- High-Speed Connectivity: Multiple 10G and 40G ports for ultra-high-speed data transfer and aggregation.
- Robust Security Features: Comprehensive security protocols including advanced threat management, ACLs, and secure VPN services.
- Deep Packet Inspection: Full visibility into network traffic to detect and respond to potential threats promptly.
- UniFi Network Controller Integration: Full integration with the UniFi Network Controller for centralized management and analytics.
Product Quality and Performance
Constructed with premium, industrial-grade components, the UniFi Mission Critical Switch is built to withstand rigorous use in any demanding environment. Its thermal management and reliability are tested under extreme conditions to ensure performance stability and longevity.
Specifications
- Ports: Equipped with 48x 10G Ethernet ports and several 40G uplink ports.
- Power Redundancy: Dual, hot-swappable power units for continuous power supply.
- Cooling System: Advanced, intelligent cooling mechanisms that adjust based on system performance needs.
- Management: Managed through the UniFi Network Controller, providing a powerful and intuitive user interface for device configuration and monitoring.
- Form Factor: Rack-mountable design that fits seamlessly into standard server infrastructure.
Purpose of Use
Designed for critical networks in sectors where system failure is not an option, such as hospitals, financial trading floors, and government security operations.
How to Use
Install the switch in your network operations center, connect mission-critical systems and devices, and configure redundancy and security settings using the UniFi Network Controller. Regularly update the firmware and monitor system diagnostics to maintain optimal performance.
Supported Industries
The UniFi Mission Critical Switch is particularly useful for industries that require robust, fail-safe networking solutions, including healthcare, finance, government, and technology services.
Benefits & Compatibility
This switch offers peace of mind with its fail-safe operational capabilities and provides a high degree of flexibility and scalability. It is compatible with all existing UniFi and third-party network devices that meet the connectivity standards.
Warranty and FAQs
Includes a full manufacturer’s warranty that covers any defects in materials or workmanship, supported by a comprehensive FAQ and technical support service to assist with any operational concerns.
Packaging/Weight/Dimension
Securely packaged to ensure it reaches you in perfect condition, with all necessary hardware for installation included. Specifications on weight and dimensions are provided to aid in planning your installation space.
Shop Today & Receive Your Delivery Across the UAE!
Order your UniFi Mission Critical Switch from NEOTECH and enjoy efficient and reliable delivery services, ensuring your critical infrastructure is upgraded without delay.
Best Price Guarantee
At NEOTECH, we offer the UniFi Mission Critical Switch at the most competitive prices, ensuring you get the best value for your investment.
After Sales Support
Our dedicated support team is ready to assist with any post-installation queries or issues, ensuring your network operates smoothly and efficiently.
Request for Customer Reviews and Testimonials
We encourage customers to share their experiences with the UniFi Mission Critical Switch to help us continue improving our products and customer service.
Stock Availability
Please contact us directly to check the current availability of the UniFi Mission Critical Switch. We aim to maintain accurate stock levels to ensure timely delivery.
Get in Touch
For more detailed information or assistance with your UniFi Mission Critical Switch purchase, contact our expert support team. We are here to provide personalized assistance and ensure your network needs are met with precision and expertise.
Disclaimer
All information provided is for general informational purposes only and may change without notice. Product images are for illustration purposes only and may not fully represent the actual product. Prices and availability are subject to change; please confirm all details with our sales team before making a purchase.
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Return policy
Return policy
Neotech Enhanced Return & Refund Policy FAQ
1. What is the return policy for items purchased from Neotech?
Customers may initiate a return within a 7-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at support@neotech.ae. We provide a hassle-free return process with free return shipping.
2. How do I start a return or exchange process?
First, contact our customer support at support@neotech.ae for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.
3. How and when will I receive my refund?
Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.
4. Are there any costs for returning a product?
No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.
5. What should I do if my order is incorrect, damaged, or defective?
Contact us immediately at support@neotech.ae. We prioritize resolving any issues swiftly to ensure your satisfaction.
Additional Information
- Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
- Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
- Need Further Assistance? If you have questions or concerns, please contact us via email at support@neotech.ae or call/WhatsApp us at +971 50 197 52 52.
Our Commitment
At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.
Last updated: 13/03/2024
WhatsApp
For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52
WELCOME TO NEOTECH, LOOKING FORWARD TO DOING BUSINESS WITH YOU!
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