NEO Digital
UniFi Mobile Router Ultra UMR-Ultra-US
UniFi Mobile Router Ultra UMR-Ultra-US
Shipping
Shipping
Order Processing Time
Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.
Shipping Time and Options
Q: What shipping options are available?
A:
- Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
- Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
- Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.
Shipping Cost
Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.
Return, Exchange, and Cancellation
Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.
Shipment Confirmation & Order Tracking
Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.
Damages and Loss
Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at support@neotech.ae or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.
Additional Charges
Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.
Contact Us for Assistance
Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at support@neotech.ae or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.
At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.
Last updated: 28/03/2024
Achieve unparalleled mobile connectivity with the UniFi Mobile Router Ultra UMR-Ultra-US. Featuring high-speed 5G and advanced security protocols, perfect for demanding mobile environments. Available at NEOTECH.
Overview
The UniFi Mobile Router Ultra (UMR-Ultra-US) is a high-performance device designed to deliver superior mobile connectivity with the latest 5G technology. It is ideal for businesses that require robust, high-speed internet access in mobile or remote environments, such as event productions, mobile offices, and emergency response operations.
Product Description
The UMR-Ultra-US is equipped with 5G NR (New Radio) technology, offering significantly faster speeds and lower latency compared to previous generations. This router supports multiple simultaneous connections, ensuring reliable service for a multitude of devices. It features advanced security protocols to protect sensitive data and is built to withstand challenging outdoor conditions, making it suitable for use in a variety of industrial and commercial settings.
Key Features
- 5G Connectivity: Provides cutting-edge speeds and network reliability, supporting both sub-6 GHz and mmWave bands.
- Dual SIM Capability: Enhances network reliability and coverage through carrier diversity.
- High-Capacity Battery: Includes a built-in battery for uninterrupted service, even during power outages.
- Advanced Security: Offers comprehensive security features, including VPN support, advanced encryption standards, and threat management.
- Rugged Design: Engineered to perform in harsh environments with resistance to water, dust, and extreme temperatures.
Product Quality and Performance
The UMR-Ultra-US is crafted with high-quality components designed to offer dependable performance under extreme conditions. Its robust construction and cutting-edge technology make it a reliable choice for critical communications and high-demand applications.
Specifications
- Network Support: 5G NR, LTE, and Wi-Fi 6 capabilities.
- Interfaces: Multiple Gigabit Ethernet ports, Wi-Fi, and USB connections.
- Power Options: Supports PoE and has an integrated high-capacity battery.
- Enclosure: Durable casing with IP-rated protection.
- Management: Managed via the UniFi Network Controller for seamless configuration and monitoring.
Purpose of Use
The UMR-Ultra-US is particularly effective in:
- Event Management: Provides high-speed internet access for live streaming and event coordination.
- Construction Sites: Offers reliable communication tools for teams in remote locations.
- First Responders: Essential for emergency services that require stable and fast communication links.
- Remote Work Sites: Enables efficient work processes and connectivity in locations without traditional internet infrastructure.
How to Use
To deploy the UniFi Mobile Router Ultra:
- Install the device in a strategic location to maximize signal reception and coverage.
- Insert the required SIM cards and connect to power, either through PoE or the integrated battery.
- Configure network settings via the UniFi Network Controller, setting up security protocols and connection preferences.
- Connect devices either via Ethernet or Wi-Fi to start utilizing the high-speed network.
Supported Industries
This device is indispensable for industries that rely on fast and reliable internet access in changing locations, including media, construction, public safety, and any field operations.
Benefits & Compatibility
- Ultra-Fast Internet Speeds: Leverages 5G technology to provide top-tier internet speeds and connectivity.
- Reliable in Any Environment: Built to perform reliably in outdoor and harsh conditions.
- Comprehensive Security Features: Ensures that all connected devices and transmitted data are secure.
- Seamless Management: Integrates into existing UniFi systems for easy management and monitoring.
Warranty and FAQs
Comes with a comprehensive warranty that covers defects in materials and workmanship, supported by an extensive online FAQ section for troubleshooting.
Packaging/Weight/Dimension
Includes the UniFi Mobile Router Ultra, necessary mounting equipment, power solutions, and a user manual. Packaging ensures that the product is well-protected and ready for immediate deployment.
Shop Today & Receive Your Delivery Across the UAE!
Order the UniFi Mobile Router Ultra from NEOTECH and benefit from our reliable delivery services, ensuring that your mobile connectivity needs are met promptly and efficiently.
Best Price Guarantee
NEOTECH offers the UniFi Mobile Router Ultra at competitive prices, ensuring you receive exceptional value for your investment in cutting-edge mobile technology.
After Sales Support
Our dedicated support team is available to assist with any setup, configuration, or operational queries, helping you to fully utilize the capabilities of your new mobile router.
Request for Customer Reviews and Testimonials
We encourage our customers to share their experiences with the UniFi Mobile Router Ultra to help others make informed decisions and to aid in our continuous product and service improvement.
Stock Availability
Please contact us directly to check the current availability of the UniFi Mobile Router Ultra. We strive to maintain accurate stock levels to meet your needs efficiently.
Get in Touch
For more detailed information or assistance with your purchase of the UniFi Mobile Router Ultra, contact our customer support team. We are committed to providing personalized assistance tailored to your networking needs.
Disclaimer
All information provided is for general informational purposes only and may change without notice. Product images are for illustration purposes only and may not fully represent the actual product. Prices and availability are subject to change; please verify all details with our sales team before making a purchase.
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Return policy
Return policy
Neotech Enhanced Return & Refund Policy FAQ
1. What is the return policy for items purchased from Neotech?
Customers may initiate a return within a 7-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at support@neotech.ae. We provide a hassle-free return process with free return shipping.
2. How do I start a return or exchange process?
First, contact our customer support at support@neotech.ae for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.
3. How and when will I receive my refund?
Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.
4. Are there any costs for returning a product?
No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.
5. What should I do if my order is incorrect, damaged, or defective?
Contact us immediately at support@neotech.ae. We prioritize resolving any issues swiftly to ensure your satisfaction.
Additional Information
- Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
- Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
- Need Further Assistance? If you have questions or concerns, please contact us via email at support@neotech.ae or call/WhatsApp us at +971 50 197 52 52.
Our Commitment
At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.
Last updated: 13/03/2024
WhatsApp
For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52
WELCOME TO NEOTECH, LOOKING FORWARD TO DOING BUSINESS WITH YOU!
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