NEO Digital
UniFi LTE Backup Pro U-LTE-Backup Pro
UniFi LTE Backup Pro U-LTE-Backup Pro
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Shipping
Shipping
Order Processing Time
Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.
Shipping Time and Options
Q: What shipping options are available?
A:
- Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
- Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
- Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.
Shipping Cost
Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.
Return, Exchange, and Cancellation
Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.
Shipment Confirmation & Order Tracking
Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.
Damages and Loss
Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at support@neotech.ae or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.
Additional Charges
Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.
Contact Us for Assistance
Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at support@neotech.ae or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.
At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.
Last updated: 28/03/2024
Ensure continuous network connectivity with the UniFi LTE Backup Pro U-LTE. This failover solution provides robust LTE backup, keeping your business online during outages. Explore at NEOTECH.
Overview
The UniFi LTE Backup Pro (U-LTE-Backup Pro) is designed to provide a reliable and secure LTE backup for networks, ensuring continuous internet connectivity during primary service disruptions. Ideal for businesses that require uninterrupted online operations, this device integrates seamlessly with existing UniFi networks for a cohesive management experience.
Product Description
The U-LTE-Backup Pro offers a straightforward solution to network downtime by automatically switching to an LTE connection whenever wired internet is unavailable. It supports high-speed LTE with carrier flexibility, allowing users to choose the provider that best meets their needs. The device features a built-in battery for added reliability and can be managed remotely through the UniFi Network application.
Key Features
- Automatic Failover: Provides seamless transition to LTE when primary internet connections fail, minimizing downtime.
- High-Speed LTE Connectivity: Ensures fast and reliable internet access with wide carrier compatibility.
- Integrated Battery Backup: Continues to operate during power outages, enhancing overall reliability.
- UniFi Network Integration: Managed through the UniFi Network application for easy setup and monitoring.
- Compact and Discreet Design: Easily integrates into existing network setups without requiring extensive space or special configurations.
Product Quality and Performance
Constructed with durability and reliability in mind, the U-LTE-Backup Pro is built to provide consistent performance under various conditions. Its advanced technology ensures optimal connectivity and speed, making it a dependable choice for critical network operations.
Specifications
- Connectivity: LTE Category 4, up to 150 Mbps download speed.
- SIM Slots: Dual SIM for multiple carrier support.
- Management: Configurable via UniFi Network Controller.
- Battery: Built-in rechargeable battery for uninterrupted connectivity.
- Power Supply: 802.3af PoE compatible.
Purpose of Use
The UniFi LTE Backup Pro is particularly beneficial for:
- Business Continuity: Essential for businesses where constant internet access is crucial, such as financial services, healthcare, and retail.
- Remote Locations: Provides reliable internet in areas where wired connections are unstable or unavailable.
- Event Management: Ideal for temporary setups needing robust internet access, such as conferences, trade shows, and outdoor events.
How to Use
To deploy the UniFi LTE Backup Pro:
- Insert SIM cards from your preferred carriers.
- Connect the device to your network using a PoE-enabled Ethernet port.
- Configure the device through the UniFi Network Controller to set up failover settings and monitor connectivity.
- Place the device in a location that ensures optimal LTE signal reception.
Supported Industries
This device is a versatile tool for any industry that depends on continuous internet connectivity, including telecommunications, manufacturing, government, and emergency services.
Benefits & Compatibility
- Reduced Downtime: Ensures your network remains online in the event of an ISP outage.
- Flexibility: Supports multiple carriers and is easy to integrate with existing UniFi setups.
- Cost-Effective: Offers a low-cost alternative to more expensive wired redundancies.
- Ease of Management: Managed remotely, providing insights and alerts about network status.
Warranty and FAQs
Comes with a standard warranty that covers defects in materials and workmanship, complemented by a comprehensive FAQ section for troubleshooting assistance.
Packaging/Weight/Dimension
Includes the UniFi LTE Backup Pro device, power adapter, Ethernet cable, and quick-start guide. Packaging is designed for safety and sustainability.
Shop Today & Receive Your Delivery Across the UAE!
Order your UniFi LTE Backup Pro from NEOTECH and take advantage of our prompt delivery services, ensuring your network resilience is enhanced without delay.
Best Price Guarantee
NEOTECH offers the UniFi LTE Backup Pro at competitive prices, ensuring you get the best deal for maintaining your network's reliability.
After Sales Support
Our dedicated support team is available to assist with any installation or configuration queries, helping you to maximize the benefits of your LTE backup solution.
Request for Customer Reviews and Testimonials
We encourage our customers to share their experiences with the UniFi LTE Backup Pro to help others make informed decisions and to aid in our ongoing product and service improvement.
Stock Availability
Please contact us directly to check the current availability of the UniFi LTE Backup Pro. We strive to maintain accurate stock levels to meet your needs promptly.
Get in Touch
For more detailed information or assistance with your purchase of the UniFi LTE Backup Pro, contact our customer support team. We are committed to providing personalized assistance tailored to your networking needs.
Disclaimer
All information provided is for general informational purposes only and may change without notice. Product images are for illustration purposes only and may not fully represent the actual product. Prices and availability are subject to change; please verify all details with our sales team before making a purchase.
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Return policy
Return policy
Neotech Enhanced Return & Refund Policy FAQ
1. What is the return policy for items purchased from Neotech?
Customers may initiate a return within a 7-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at support@neotech.ae. We provide a hassle-free return process with free return shipping.
2. How do I start a return or exchange process?
First, contact our customer support at support@neotech.ae for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.
3. How and when will I receive my refund?
Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.
4. Are there any costs for returning a product?
No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.
5. What should I do if my order is incorrect, damaged, or defective?
Contact us immediately at support@neotech.ae. We prioritize resolving any issues swiftly to ensure your satisfaction.
Additional Information
- Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
- Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
- Need Further Assistance? If you have questions or concerns, please contact us via email at support@neotech.ae or call/WhatsApp us at +971 50 197 52 52.
Our Commitment
At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.
Last updated: 13/03/2024
WhatsApp
For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52
WELCOME TO NEOTECH, LOOKING FORWARD TO DOING BUSINESS WITH YOU!
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