NEO Digital
UniFi LTE Backup U-LTE
UniFi LTE Backup U-LTE
Shipping
Shipping
Order Processing Time
Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.
Shipping Time and Options
Q: What shipping options are available?
A:
- Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
- Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
- Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.
Shipping Cost
Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.
Return, Exchange, and Cancellation
Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.
Shipment Confirmation & Order Tracking
Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.
Damages and Loss
Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at support@neotech.ae or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.
Additional Charges
Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.
Contact Us for Assistance
Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at support@neotech.ae or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.
At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.
Last updated: 28/03/2024
Ensure your business stays connected with the UniFi LTE Backup U-LTE. This device offers reliable LTE connectivity as a failover to keep your operations running smoothly during internet outages. Available now at NEOTECH.
Overview
The UniFi LTE Backup (U-LTE) is engineered to provide a reliable secondary internet connection through LTE, ensuring continuous network availability during primary connection failures. Ideal for small businesses and home offices, this device is crucial for maintaining uninterrupted internet service.
Product Description
The U-LTE seamlessly integrates into existing UniFi networks, offering a simple and effective failover solution that activates automatically when the primary internet connection is lost. It utilizes a nano SIM card from any major carrier and supports LTE bands commonly used across various regions, providing flexibility and wide coverage.
Key Features
- Automatic Failover: Activates LTE backup automatically when the wired connection fails, ensuring minimal disruption to network services.
- Broad Carrier Compatibility: Works with nano SIM cards from any major LTE provider, allowing for easy setup and wide coverage.
- UniFi Network Integration: Managed through the UniFi Network Controller for streamlined configuration and monitoring.
- Compact Design: Small footprint and can be mounted alongside other networking equipment, saving space and reducing clutter.
- PoE Powered: Receives power through the Ethernet cable via 802.3af PoE, simplifying installation and reducing cable management needs.
Product Quality and Performance
Built with durability in mind, the U-LTE is designed to withstand continuous use and operate under various environmental conditions. Its reliable LTE connectivity ensures that your network remains operational even when your primary internet service encounters disruptions.
Specifications
- LTE Category: 4 LTE for up to 150 Mbps download speed.
- SIM Type: Nano SIM compatibility for universal carrier access.
- Power Supply: Supports 802.3af PoE.
- Network Interface: Single Ethernet port that connects to existing network hardware.
- Form Factor: Compact and unobtrusive, designed to integrate smoothly with other network equipment.
Purpose of Use
The U-LTE is particularly effective in settings where maintaining an uninterrupted internet connection is critical, such as:
- Small Businesses: Ensures point-of-sale systems and other critical business applications remain online.
- Home Offices: Keeps remote work activities uninterrupted during ISP outages.
- Retail Locations: Maintains security systems and customer transactions without interruption.
How to Use
To deploy the UniFi LTE Backup:
- Insert a compatible nano SIM card from your preferred LTE carrier.
- Connect the U-LTE to your network switch or router using an Ethernet cable capable of delivering PoE.
- Mount the device in a suitable location, preferably near other networking equipment for optimal integration.
- Configure the device through the UniFi Network Controller to set failover parameters and monitor connectivity status.
Supported Industries
This device is ideal for any industry that relies on constant internet connectivity, including retail, hospitality, healthcare, and any small to medium-sized enterprise environments.
Benefits & Compatibility
- Continuous Connectivity: Provides an essential backup to prevent service interruptions, crucial for operations reliant on cloud applications and online services.
- Ease of Installation: Simple setup with PoE and automatic failover functionality.
- Cost-Effective: Offers an affordable alternative to more expensive redundancy solutions.
- Scalable: Can be easily deployed across multiple locations within the UniFi ecosystem.
Warranty and FAQs
Comes with a standard warranty that covers defects and malfunctions, complemented by a detailed FAQ section to assist with common setup and usage questions.
Packaging/Weight/Dimension
Includes the UniFi LTE Backup, Ethernet cable, PoE injector (if required), mounting accessories, and a quick-start guide.
Shop Today & Receive Your Delivery Across the UAE!
Order the UniFi LTE Backup from NEOTECH and benefit from our quick and reliable delivery services, ensuring your business continuity solutions are promptly in place.
Best Price Guarantee
NEOTECH offers the UniFi LTE Backup at competitive prices, ensuring you get the best value for your investment in network resilience.
After Sales Support
Our dedicated support team is available to assist with any installation or operational issues, helping you maximize the utility of your LTE backup solution.
Request for Customer Reviews and Testimonials
We encourage our customers to share their experiences with the UniFi LTE Backup to help others make informed decisions and to assist us in our continuous product improvement.
Stock Availability
Please contact us directly to check the current availability of the UniFi LTE Backup. We strive to maintain accurate stock levels to meet your needs efficiently.
Get in Touch
For more detailed information or assistance with your purchase of the UniFi LTE Backup, contact our customer support team. We are committed to providing personalized assistance tailored to your networking requirements.
Disclaimer
All information provided is for general informational purposes only and may change without notice. Product images are for illustration purposes only and may not fully represent the actual product. Prices and availability are subject to change; please confirm all details with our sales team before making a purchase.
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Return policy
Return policy
Neotech Enhanced Return & Refund Policy FAQ
1. What is the return policy for items purchased from Neotech?
Customers may initiate a return within a 7-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at support@neotech.ae. We provide a hassle-free return process with free return shipping.
2. How do I start a return or exchange process?
First, contact our customer support at support@neotech.ae for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.
3. How and when will I receive my refund?
Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.
4. Are there any costs for returning a product?
No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.
5. What should I do if my order is incorrect, damaged, or defective?
Contact us immediately at support@neotech.ae. We prioritize resolving any issues swiftly to ensure your satisfaction.
Additional Information
- Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
- Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
- Need Further Assistance? If you have questions or concerns, please contact us via email at support@neotech.ae or call/WhatsApp us at +971 50 197 52 52.
Our Commitment
At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.
Last updated: 13/03/2024
WhatsApp
For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52
WELCOME TO NEOTECH, LOOKING FORWARD TO DOING BUSINESS WITH YOU!
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