NEO Digital
DELL VOSTRO 3520 Laptop - 12th Geacn i5-1235U, 4GB, 256GB SSD, 15.6" HD
DELL VOSTRO 3520 Laptop - 12th Geacn i5-1235U, 4GB, 256GB SSD, 15.6" HD
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Shipping
Shipping
Order Processing Time
Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.
Shipping Time and Options
Q: What shipping options are available?
A:
- Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
- Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
- Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.
Shipping Cost
Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.
Return, Exchange, and Cancellation
Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.
Shipment Confirmation & Order Tracking
Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.
Damages and Loss
Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at support@neotech.ae or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.
Additional Charges
Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.
Contact Us for Assistance
Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at support@neotech.ae or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.
At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.
Last updated: 28/03/2024
Maximize your productivity with the DELL VOSTRO 3520 Laptop, powered by a 12th Gen Intel i5-1235U, 4GB RAM, and a 256GB SSD. This laptop is ideal for professionals seeking a reliable and portable solution with a 15.6" HD display.
Overview
The DELL VOSTRO 3520 Laptop is designed for professionals and students who need a reliable laptop for everyday tasks. Featuring the latest 12th Gen Intel processor and a solid-state drive, it provides good performance and quick access to data.
Product Description
This DELL VOSTRO 3520 model comes with a 12th Gen Intel Core i5-1235U processor, offering efficient performance for productivity tasks. It includes 4GB of RAM, which is sufficient for basic multitasking, and a 256GB SSD for fast storage and boot times. The 15.6-inch HD display provides adequate screen space for work and entertainment, making it a great choice for those who prioritize portability and battery life over high-resolution displays.
Key Features
- Processor: 12th Gen Intel Core i5-1235U, delivers efficient and powerful processing.
- Memory: 4GB RAM, suitable for handling everyday tasks.
- Storage: 256GB SSD, ensures quick start-up times and fast data access.
- Display: 15.6-inch HD (1366x768), offers clear and functional visual performance.
- Portability: Lightweight design, easy to carry for work or study on the go.
Product Quality and Performance
The VOSTRO 3520 is built to meet the demands of daily use, offering a durable design and reliable performance for office applications, web browsing, and light multimedia tasks.
Specifications
- CPU: Intel Core i5-1235U
- RAM: 4GB
- Storage: 256GB SSD
- Screen: 15.6-inch HD (1366x768)
- Operating System: Windows 11 Pro
- Ports: Includes USB 3.2, HDMI, SD card reader, Ethernet port
Purpose of Use
Ideal for users looking for a budget-friendly laptop for general office work, studying, or web browsing, where complex graphics and high processing demands are not a priority.
How to Use
- Daily Operations: Perfect for running office software, managing emails, and browsing the internet.
- Educational Tasks: Suitable for students needing a device for taking notes, completing assignments, and online learning.
- Media Consumption: Enjoy streaming videos and music with adequate sound and visual quality.
Supported Applications
Efficiently handles applications like Microsoft Office, Google Docs, light CRM software, and other productivity tools.
Benefits & Compatibility
This laptop offers a balance of performance and mobility, making it suitable for users who need a straightforward, reliable computing device without unnecessary frills.
Warranty and FAQs
Comes with a one-year warranty from Dell, which includes support for repairs and technical issues to ensure reliable operation.
Packaging/Weight/Dimension
The laptop is packaged in an eco-friendly manner to minimize environmental impact while ensuring the product's safety during transit.
Shop Today & Receive Your Delivery!
Order the DELL VOSTRO 3520 today and gain a dependable partner for your daily computing needs. Experience swift delivery and exceptional customer service.
Best Price Guarantee
We regularly check our prices to ensure you receive the best possible deal. If you find this laptop cheaper elsewhere, we'll match the price.
After Sales Support
Our customer support team is ready to assist with any questions or issues related to setup, performance, or maintenance, helping you get the best out of your new laptop.
Request for Customer Reviews and Testimonials
We value customer feedback and encourage you to share your experience with the DELL VOSTRO 3520 to help others make informed purchasing decisions.
Stock Availability
For the most accurate stock information and to ensure timely delivery, please contact us directly, especially if you require multiple units or have specific needs.
Get in Touch
For more details about the DELL VOSTRO 3520 or any other inquiries, our customer service team is here to provide expert advice and exceptional support.
Disclaimer
Specifications and features of the DELL VOSTRO 3520 are subject to change without notice. Always verify product details and specifications with our sales team before making a purchase
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Return policy
Return policy
Neotech Enhanced Return & Refund Policy FAQ
1. What is the return policy for items purchased from Neotech?
Customers may initiate a return within a 7-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at support@neotech.ae. We provide a hassle-free return process with free return shipping.
2. How do I start a return or exchange process?
First, contact our customer support at support@neotech.ae for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.
3. How and when will I receive my refund?
Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.
4. Are there any costs for returning a product?
No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.
5. What should I do if my order is incorrect, damaged, or defective?
Contact us immediately at support@neotech.ae. We prioritize resolving any issues swiftly to ensure your satisfaction.
Additional Information
- Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
- Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
- Need Further Assistance? If you have questions or concerns, please contact us via email at support@neotech.ae or call/WhatsApp us at +971 50 197 52 52.
Our Commitment
At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.
Last updated: 13/03/2024
WhatsApp
For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52
WELCOME TO NEOTECH, LOOKING FORWARD TO DOING BUSINESS WITH YOU!
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