NEO Digital
DELL ALIENWARE M15 R4 Gaming Laptop - 10th Gen i7-10870H, 32GB, 1TB SSD, NVIDIA GeForce RTX 3070 8GB, 15.6" FHD
DELL ALIENWARE M15 R4 Gaming Laptop - 10th Gen i7-10870H, 32GB, 1TB SSD, NVIDIA GeForce RTX 3070 8GB, 15.6" FHD
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Shipping
Shipping
Order Processing Time
Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.
Shipping Time and Options
Q: What shipping options are available?
A:
- Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
- Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
- Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.
Shipping Cost
Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.
Return, Exchange, and Cancellation
Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.
Shipment Confirmation & Order Tracking
Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.
Damages and Loss
Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at support@neotech.ae or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.
Additional Charges
Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.
Contact Us for Assistance
Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at support@neotech.ae or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.
At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.
Last updated: 28/03/2024
Elevate your gaming with the Alienware M15 R4 featuring a 10th Gen Intel i7, 32GB RAM, 1TB SSD, and NVIDIA RTX 3070. Dive into immersive gameplay on a 15.6" FHD display designed for high-end performance.
Overview
The DELL ALIENWARE M15 R4 Gaming Laptop packs a significant punch in a sleek, portable design. Equipped with a 10th Gen Intel Core i7-10870H processor, 32GB of RAM, and a 1TB SSD, this machine is ready for anything, whether you're gaming, creating content, or multitasking. The NVIDIA GeForce RTX 3070 graphics card provides ample power for the latest AAA games and creative applications, all displayed on a vivid 15.6-inch Full HD screen.
Product Description
The Alienware M15 R4 is designed for serious gamers who refuse to compromise on performance and portability. It features a robust 10th Gen Intel Core i7 processor and an NVIDIA RTX 3070 GPU, ensuring top-tier gaming capabilities and real-time ray-tracing for ultra-realistic visuals. The 32GB of RAM and 1TB SSD offer exceptional multitasking capabilities and ample storage for games and professional software. With its advanced cooling system, the laptop maintains optimal performance during extended gaming sessions.
Key Features
- Processor: 10th Gen Intel Core i7-10870H, 8 cores for high-end performance.
- Memory: 32GB DDR4 RAM for advanced multitasking and gaming.
- Storage: 1TB SSD for rapid loading and extensive storage.
- Graphics: NVIDIA GeForce RTX 3070 8GB for cutting-edge gaming and creative work.
- Display: 15.6-inch FHD (1920x1080) with high refresh rates for smooth visuals.
- Cooling: Advanced Cryo-Tech cooling technology keeps hardware at optimal temperatures.
- Build: Premium magnesium alloy construction for durability and portability.
Product Quality and Performance
The Alienware M15 R4 is engineered for durability and sustained high performance. Its magnesium alloy chassis is light yet robust, suitable for travel without sacrificing build quality. The RTX 3070 graphics card and high-refresh-rate display ensure seamless gaming and media experiences.
Specifications
- CPU: Intel Core i7-10870H (2.2 GHz base, up to 5.0 GHz with Turbo Boost)
- RAM: 32GB DDR4
- Storage: 1TB PCIe SSD
- Graphics: NVIDIA GeForce RTX 3070 8GB
- Display: 15.6-inch FHD (1920x1080), 300Hz, 3ms response time
- Connectivity: Wi-Fi 6, Bluetooth 5.1, multiple USB ports, HDMI 2.1, Thunderbolt 3
- Operating System: Windows 10 Home
Purpose of Use
- High-Performance Gaming: Designed to handle the latest games at high settings.
- Content Creation: Suitable for video editing, 3D modeling, and graphic design.
- VR Ready: Fully equipped to support VR hardware for an immersive gaming experience.
How to Use
- Setup: Power on and follow Windows setup instructions. Optimize NVIDIA settings for your preferred games via the GeForce Experience software.
- Maintenance: Regularly update software and drivers, clean vents and fans to maintain optimal cooling.
- Customization: Adjust RGB lighting and key mappings through the Alienware Command Center.
Supported Applications
Ideal for demanding software applications such as Adobe Premiere, Autodesk 3ds Max, and modern gaming titles that benefit from the RTX 3070's capabilities.
Benefits & Compatibility
This laptop offers a balance between portability and power, making it an excellent choice for gamers and professionals who frequently travel but need powerful hardware.
Warranty and FAQs
Comes with a standard one-year warranty from Dell, which includes support and service for hardware issues.
Packaging/Weight/Dimension
Packaged securely to ensure it arrives in perfect condition. Dimensions and weight are optimized for mobility while maintaining a robust build.
Shop Today & Receive Your Delivery!
Purchase the Alienware M15 R4 today and start experiencing unparalleled performance wherever you go. Fast shipping and excellent customer service guaranteed.
Best Price Guarantee
We are committed to providing the best value. If you find this model for less elsewhere, we will match the price.
After Sales Support
Our customer service team is available to help with setup, troubleshooting, or any other questions you may have about your new laptop.
Request for Customer Reviews and Testimonials
We value your feedback and invite you to share your experience to assist other customers.
Stock Availability
Contact us for current stock status and ensure timely delivery of your Alienware M15 R4.
Get in Touch
For more information or specific inquiries about the Alienware M15 R4, our dedicated customer service team is ready to assist you with expert advice and personalized support.
Disclaimer
Specifications, availability, and pricing of the Alienware M15 R4 are subject to change without notice. Always verify product details before making a purchase to ensure satisfaction
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Return policy
Return policy
Neotech Enhanced Return & Refund Policy FAQ
1. What is the return policy for items purchased from Neotech?
Customers may initiate a return within a 7-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at support@neotech.ae. We provide a hassle-free return process with free return shipping.
2. How do I start a return or exchange process?
First, contact our customer support at support@neotech.ae for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.
3. How and when will I receive my refund?
Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.
4. Are there any costs for returning a product?
No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.
5. What should I do if my order is incorrect, damaged, or defective?
Contact us immediately at support@neotech.ae. We prioritize resolving any issues swiftly to ensure your satisfaction.
Additional Information
- Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
- Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
- Need Further Assistance? If you have questions or concerns, please contact us via email at support@neotech.ae or call/WhatsApp us at +971 50 197 52 52.
Our Commitment
At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.
Last updated: 13/03/2024
WhatsApp
For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52
WELCOME TO NEOTECH, LOOKING FORWARD TO DOING BUSINESS WITH YOU!
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