NEO Digital
LENOVO THINKPAD X1 CARBON GEN 11 Laptop - 13th Gen i7-1365U, 16GB, 512GB SSD, 14" WUXGA Touch
LENOVO THINKPAD X1 CARBON GEN 11 Laptop - 13th Gen i7-1365U, 16GB, 512GB SSD, 14" WUXGA Touch
Couldn't load pickup availability
Shipping
Shipping
Order Processing Time
Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.
Shipping Time and Options
Q: What shipping options are available?
A:
- Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
- Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
- Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.
Shipping Cost
Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.
Return, Exchange, and Cancellation
Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.
Shipment Confirmation & Order Tracking
Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.
Damages and Loss
Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at support@neotech.ae or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.
Additional Charges
Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.
Contact Us for Assistance
Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at support@neotech.ae or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.
At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.
Last updated: 28/03/2024
Achieve new heights of productivity with the Lenovo ThinkPad X1 Carbon Gen 11, powered by a 13th Gen Intel i7-1365U, 16GB RAM, 512GB SSD, and a responsive 14-inch WUXGA touch display. Perfect for professionals on-the-go.
Overview
Designed for the elite professional, the Lenovo ThinkPad X1 Carbon Gen 11 combines high performance, robust security, and a sleek design. This laptop is perfect for dynamic business environments where power, durability, and connectivity are paramount.
Product Description
The Lenovo ThinkPad X1 Carbon Gen 11 is engineered with the latest technology to offer top-tier performance and versatility. Powered by the 13th Gen Intel Core i7-1365U processor, it provides enhanced capabilities for all your computing needs, from intensive data analysis to creative design. The 16GB of RAM facilitates efficient multitasking and seamless operation across multiple applications. With a 512GB SSD, users enjoy ample storage with superior read and write speeds for instant access to files and programs. The 14-inch WUXGA (1920x1200) touch display delivers sharp, vibrant visuals and an intuitive interface for hands-on interaction with your content. This model also features enhanced connectivity options, including Wi-Fi 6E and Bluetooth 5.3, and robust security measures such as a fingerprint reader and facial recognition.
Key Features
- Intel Core i7-1365U Processor: Delivers outstanding efficiency and speed for demanding applications.
- 16GB RAM: Ensures smooth multitasking and quick responsiveness.
- 512GB SSD: Offers high-speed storage for your software and data.
- 14-inch WUXGA Touch Display: Provides crisp resolution and touch interaction for an enhanced user experience.
- Ultralight Build: Crafted from premium materials like carbon fiber, it offers durability without the bulk.
- Comprehensive Security: Equipped with an integrated fingerprint sensor and facial recognition for advanced data protection.
Specifications
- Processor: Intel Core i7-1365U (13th Gen)
- Memory: 16GB DDR5 RAM
- Storage: 512GB PCIe NVMe SSD
- Graphics: Integrated Intel Iris Xe Graphics
- Display: 14-inch WUXGA (1920 x 1200), touch screen, anti-glare
- Operating System: Windows 11 Pro
- Battery Life: Up to 15 hours with Rapid Charge technology
- Connectivity: Wi-Fi 6E, Bluetooth 5.3
- Ports: 2x USB-C Thunderbolt 4, 2x USB-A 3.2 Gen 1, HDMI 2.0, headphone/microphone combo jack
Product Quality and Performance
The ThinkPad X1 Carbon Gen 11 is designed to handle rigorous business demands with ease. It meets multiple MIL-SPEC standards for durability and reliability, ensuring it can withstand travel, outdoor use, and long hours of operation.
Purpose of Use
- Business and IT Professionals: Ideal for users who require reliable performance for computing tasks that support enterprise management and development.
- Creative Professionals: Suitable for graphic designers and video editors who benefit from a high-resolution touch display for editing.
- Academics and Researchers: Great for those who need a powerful machine for writing, researching, and data analysis.
How to Set Up
- Unpacking and Initial Power Up: Remove the laptop from its eco-friendly packaging and connect it to power.
- Windows Setup: Turn on the laptop and follow the Windows 11 Pro setup instructions, including configuring Wi-Fi, system preferences, and user accounts.
- Driver Updates and Software Installation: Use Lenovo Vantage to update all necessary drivers and install critical software applications.
- Security Configuration: Set up the fingerprint and facial recognition features to enhance your device's security.
Benefits & Compatibility
This laptop offers a seamless experience with widespread software compatibility, essential for modern business environments that use diverse software ecosystems.
Warranty and FAQs
Lenovo provides a standard one-year warranty with optional extended warranties and support packages that include accidental damage protection and on-site services.
Price and Availability
For up-to-date pricing and availability, please visit Lenovo's official website or contact authorized retailers. Promotions and configurations may vary based on location.
After Sales Support
Lenovo offers comprehensive after-sales support through a global network of service centers and a robust online support portal, ensuring users receive timely assistance with any issues.
Request for Customer Reviews and Testimonials
We encourage users of the Lenovo ThinkPad X1 Carbon Gen 11 to share their experiences to assist others in making informed decisions about this high-end professional laptop.
Disclaimer
Specifications and availability are subject to change without notice. Always verify product details with Lenovo or authorized dealers before making a purchase. Images are for illustration purposes only and may not accurately represent
Share
Return policy
Return policy
Neotech Enhanced Return & Refund Policy FAQ
1. What is the return policy for items purchased from Neotech?
Customers may initiate a return within a 7-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at support@neotech.ae. We provide a hassle-free return process with free return shipping.
2. How do I start a return or exchange process?
First, contact our customer support at support@neotech.ae for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.
3. How and when will I receive my refund?
Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.
4. Are there any costs for returning a product?
No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.
5. What should I do if my order is incorrect, damaged, or defective?
Contact us immediately at support@neotech.ae. We prioritize resolving any issues swiftly to ensure your satisfaction.
Additional Information
- Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
- Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
- Need Further Assistance? If you have questions or concerns, please contact us via email at support@neotech.ae or call/WhatsApp us at +971 50 197 52 52.
Our Commitment
At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.
Last updated: 13/03/2024
WhatsApp
For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52
WELCOME TO NEOTECH, LOOKING FORWARD TO DOING BUSINESS WITH YOU!
-
QuickScan
Barcode Scannerthe Datalogic QuickScan 2120 is a highly rated and well-regarded barcode scanner, known for its versatility, performance, and durability.
-
GK420T
Barcode PrinterZebra GK420t It is a popular choice for small and medium-sized businesses looking for a reliable and cost-effective labeling solution.
-
LKP43
Mobile PrinterSewoo LKP4 It is a popular choice for small and medium-sized businesses looking for a reliable and cost-effective labeling solution.
-
U220B
Receipt PrinterEpson U220B dot matrix receipt printer is a reliable and cost-effective option for producing high-quality printer and tags with your Epson label printer.
Subscribe to our emails
Join our email list for exclusive offers and the latest news.