NEO Digital
LENOVO THINKPAD X1 CARBON GEN 11 Laptop - 13th Gen i5-1345U, 16GB, 256GB SSD, 14" WUXGA
LENOVO THINKPAD X1 CARBON GEN 11 Laptop - 13th Gen i5-1345U, 16GB, 256GB SSD, 14" WUXGA
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Shipping
Shipping
Order Processing Time
Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.
Shipping Time and Options
Q: What shipping options are available?
A:
- Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
- Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
- Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.
Shipping Cost
Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.
Return, Exchange, and Cancellation
Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.
Shipment Confirmation & Order Tracking
Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.
Damages and Loss
Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at support@neotech.ae or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.
Additional Charges
Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.
Contact Us for Assistance
Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at support@neotech.ae or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.
At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.
Last updated: 28/03/2024
Explore next-level performance with the Lenovo ThinkPad X1 Carbon Gen 11, equipped with a 13th Gen Intel i5-1345U, 16GB RAM, 256GB SSD, and a 14-inch WUXGA display. Ideal for professionals seeking a blend of power and mobility.
Overview
The Lenovo ThinkPad X1 Carbon Gen 11 is a testament to Lenovo's commitment to excellence, designed for business professionals who require a blend of high performance, durability, and portability. This latest iteration brings advanced computing power into a sleek, lightweight, and environmentally conscious package.
Product Description
The Lenovo ThinkPad X1 Carbon Gen 11 is powered by the 13th Gen Intel Core i5-1345U processor, delivering enhanced productivity and efficiency for business users. With 16GB of RAM, this laptop can smoothly handle multiple applications and tabs, making multitasking effortless. The 256GB SSD ensures fast boot times and quick access to essential files, while the 14-inch WUXGA (1920x1200) display offers clear and vibrant visuals for presentations and detailed work. This model also features top-tier connectivity options and enhanced security measures, including a fingerprint sensor and facial recognition, ensuring data protection for mobile professionals.
Key Features
- 13th Gen Intel Core i5-1345U Processor: Efficiently handles business applications with speed and responsiveness.
- 16GB RAM: Offers robust multitasking capabilities.
- 256GB SSD: Provides fast storage solutions with quick data access.
- 14-inch WUXGA Display: Delivers crisp visuals with color accuracy for professional tasks.
- Advanced Security Features: Equipped with ThinkShield security solutions, including a fingerprint reader and facial recognition.
- Sustainability: Crafted with sustainable materials and energy-efficient technology, reflecting Lenovo's commitment to environmental responsibility.
Specifications
- Processor: Intel Core i5-1345U (13th Gen)
- Memory: 16GB DDR5 RAM
- Storage: 256GB PCIe NVMe SSD
- Graphics: Integrated Intel Iris Xe Graphics
- Display: 14-inch WUXGA (1920 x 1200), anti-glare, 300 nits
- Operating System: Windows 11 Pro
- Battery Life: Up to 15 hours with Rapid Charge technology
- Connectivity: Wi-Fi 6E, Bluetooth 5.3
- Ports: 2x Thunderbolt 4, 2x USB-A 3.2, HDMI 2.0, audio jack, Nano-SIM slot
Product Quality and Performance
The ThinkPad X1 Carbon Gen 11 is built to Lenovo's stringent durability standards, including MIL-SPEC tests, ensuring it can withstand the rigors of frequent travel and long work hours. The laptop's performance is optimized for business environments, making it a reliable choice for professionals worldwide.
Purpose of Use
- Business Professionals: Perfect for those who require a reliable laptop for presentations, spreadsheet management, and remote communication.
- Remote Workers: Great for individuals who need a secure and efficient laptop to work from anywhere.
- General Use: Suitable for everyday tasks, including browsing, streaming, and document editing.
How to Set Up
- Unboxing: Remove the laptop from its eco-friendly packaging.
- Power Up and Initial Setup: Connect to a power source, turn on the laptop, and follow the on-screen instructions to set up Windows 11 Pro.
- Install Software: Download essential business software and tools, and perform necessary system updates.
- Security Configuration: Set up the fingerprint reader and facial recognition software to protect your device and data.
Benefits & Compatibility
This laptop is highly compatible with most enterprise-level software and supports a range of peripherals through its comprehensive set of ports, making it an adaptable choice for various business needs.
Warranty and FAQs
Lenovo provides a standard one-year warranty with options to extend and include additional support services like accidental damage protection and on-site repair.
Price and Availability
For the most current pricing and availability, please visit Lenovo’s official website or contact authorized retailers. Pricing may vary based on the configuration and regional offers.
After Sales Support
Lenovo offers extensive support options, including customer service hotlines, online support portals, and global service centers, to ensure users receive efficient and timely assistance.
Request for Customer Reviews and Testimonials
We invite users of the Lenovo ThinkPad X1 Carbon Gen 11 to share their experiences and feedback online, helping others make informed decisions about this high-performance business laptop.
Disclaimer
All product specifications and availability are subject to change without notice. Verify all details with Lenovo or authorized dealers before making a purchase decision. Product images are for illustration purposes only and may not fully represent the actual product
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Return policy
Return policy
Neotech Enhanced Return & Refund Policy FAQ
1. What is the return policy for items purchased from Neotech?
Customers may initiate a return within a 7-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at support@neotech.ae. We provide a hassle-free return process with free return shipping.
2. How do I start a return or exchange process?
First, contact our customer support at support@neotech.ae for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.
3. How and when will I receive my refund?
Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.
4. Are there any costs for returning a product?
No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.
5. What should I do if my order is incorrect, damaged, or defective?
Contact us immediately at support@neotech.ae. We prioritize resolving any issues swiftly to ensure your satisfaction.
Additional Information
- Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
- Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
- Need Further Assistance? If you have questions or concerns, please contact us via email at support@neotech.ae or call/WhatsApp us at +971 50 197 52 52.
Our Commitment
At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.
Last updated: 13/03/2024
WhatsApp
For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52
WELCOME TO NEOTECH, LOOKING FORWARD TO DOING BUSINESS WITH YOU!
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