NEO Digital
LENOVO IDEAPAD 3 Laptop - 12th Gen i3-1215U, 4GB, 256GB SSD, 15.6″ FHD
LENOVO IDEAPAD 3 Laptop - 12th Gen i3-1215U, 4GB, 256GB SSD, 15.6″ FHD
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Shipping
Shipping
Order Processing Time
Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.
Shipping Time and Options
Q: What shipping options are available?
A:
- Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
- Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
- Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.
Shipping Cost
Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.
Return, Exchange, and Cancellation
Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.
Shipment Confirmation & Order Tracking
Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.
Damages and Loss
Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at support@neotech.ae or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.
Additional Charges
Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.
Contact Us for Assistance
Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at support@neotech.ae or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.
At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.
Last updated: 28/03/2024
Explore seamless computing with the Lenovo IdeaPad 3, equipped with a 12th Gen Intel Core i3-1215U, 4GB RAM, 256GB SSD, and a vibrant 15.6" FHD display. Perfect for everyday tasks and multimedia.
Overview
The Lenovo IdeaPad 3 is designed for users seeking a balance of performance and affordability in their daily computing needs. Powered by the 12th Generation Intel Core i3-1215U processor, this laptop delivers efficient performance suitable for productivity tasks, web browsing, and media consumption.
Product Description
The IdeaPad 3 offers a streamlined computing experience with its Intel Core i3-1215U processor, enhancing productivity with 4GB of RAM and a 256GB SSD for quick system responsiveness and ample storage. The 15.6-inch Full HD display ensures crisp and clear visuals, whether you're working on documents, browsing the internet, or streaming media. Its sleek design and lightweight build make it an excellent choice for students and professionals who need a reliable laptop for on-the-go use.
Key Features
- 12th Gen Intel Core i3-1215U Processor: Provides solid performance for multitasking and everyday computing tasks.
- 4GB RAM & 256GB SSD: Offers efficient memory and storage, enhancing system speed and responsiveness.
- 15.6-inch FHD Display: Delivers sharp, clear images with full HD resolution, perfect for productivity and entertainment.
- Sleek and Portable: Easy to carry, ideal for mobile users and students.
- Windows 11 Home: Comes with the latest operating system, offering new features and security enhancements.
Specifications
- Processor: Intel Core i3-1215U (12th Gen)
- Memory: 4GB DDR4 RAM
- Storage: 256GB Solid State Drive
- Graphics: Integrated Intel UHD Graphics
- Display: 15.6" Full HD (1920 x 1080) anti-glare
- Operating System: Windows 11 Home
- Battery Life: Up to 7 hours
- Connectivity: Wi-Fi 6, Bluetooth 5.1
- Ports: USB 3.2 Gen 1, USB-C, HDMI, SD card reader, headphone/microphone combo jack
- Camera: 720p HD webcam with privacy shutter
Product Quality and Performance
The IdeaPad 3 is built to Lenovo's high standards of quality and reliability, providing a durable option for everyday use. The combination of the latest Intel processor and solid state storage offers a blend of performance and speed, suitable for a range of applications from simple document editing to streaming HD video.
Purpose of Use
- Educational Purposes: Ideal for students needing a dependable laptop for schoolwork, online research, and classes.
- Home Use: Great for families for managing household tasks, entertainment, and staying connected.
- Work Use: Suitable for handling business applications like email, office suites, and video conferencing.
How to Use
- Initial Setup: Unbox the laptop, connect it to power, and boot it up. Follow the on-screen instructions to complete the Windows 11 setup.
- Software Installation: Install necessary applications and update the system and drivers through Windows Update.
- Daily Operations: Utilize cloud storage solutions for additional storage needs and regularly backup your data.
Benefits & Compatibility
The laptop's specifications make it a versatile tool for users who need a machine that can handle both productivity and entertainment without breaking the bank. It is compatible with a wide range of software and peripherals due to its various connectivity options.
Warranty and FAQs
Lenovo provides a standard one-year warranty, with options for extended protection available for additional peace of mind.
Price and Availability
Check with Lenovo authorized dealers or major electronic retailers for the most current pricing and availability. Prices may vary based on location and promotions.
After Sales Support
Lenovo offers comprehensive customer support for troubleshooting, repairs, and general inquiries, ensuring you get the most out of your device.
Request for Customer Reviews and Testimonials
We encourage users of the Lenovo IdeaPad 3 to share their experiences to help others make informed purchasing decisions.
Disclaimer
All information provided is for general informational purposes only and is subject to change without notice. Product images are for illustration purposes only and may not accurately represent the actual product. Verify all details with official Lenovo resources or your local retailer before making a purchase decision
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Return policy
Return policy
Neotech Enhanced Return & Refund Policy FAQ
1. What is the return policy for items purchased from Neotech?
Customers may initiate a return within a 7-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at support@neotech.ae. We provide a hassle-free return process with free return shipping.
2. How do I start a return or exchange process?
First, contact our customer support at support@neotech.ae for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.
3. How and when will I receive my refund?
Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.
4. Are there any costs for returning a product?
No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.
5. What should I do if my order is incorrect, damaged, or defective?
Contact us immediately at support@neotech.ae. We prioritize resolving any issues swiftly to ensure your satisfaction.
Additional Information
- Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
- Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
- Need Further Assistance? If you have questions or concerns, please contact us via email at support@neotech.ae or call/WhatsApp us at +971 50 197 52 52.
Our Commitment
At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.
Last updated: 13/03/2024
WhatsApp
For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52
WELCOME TO NEOTECH, LOOKING FORWARD TO DOING BUSINESS WITH YOU!
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