NEO Digital
LENOVO IDEAPAD 5 14Q8X9 Laptop - Qualcomm Snapdragon X Plus X1P-42-100, 16GB, 1TB SSD, 14" WUXGA Multi-Touch X360
LENOVO IDEAPAD 5 14Q8X9 Laptop - Qualcomm Snapdragon X Plus X1P-42-100, 16GB, 1TB SSD, 14" WUXGA Multi-Touch X360
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Shipping
Shipping
Order Processing Time
Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.
Shipping Time and Options
Q: What shipping options are available?
A:
- Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
- Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
- Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.
Shipping Cost
Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.
Return, Exchange, and Cancellation
Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.
Shipment Confirmation & Order Tracking
Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.
Damages and Loss
Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at support@neotech.ae or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.
Additional Charges
Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.
Contact Us for Assistance
Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at support@neotech.ae or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.
At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.
Last updated: 28/03/2024
Experience the power of the Lenovo IdeaPad 5 14Q8X9 with Snapdragon X Plus X1P-42-100, 16GB RAM, 1TB SSD, and a 14" WUXGA Multi-Touch X360 display. Ideal for multitasking and media on the go.
Overview
The Lenovo IdeaPad 5 14Q8X9 redefines versatility with its 360-degree hinge, Snapdragon processor, and full WUXGA touch display. This laptop is engineered for those who demand performance and flexibility, whether it's for work, entertainment, or creative pursuits.
Product Description
Equipped with the cutting-edge Qualcomm Snapdragon X Plus X1P-42-100 processor, the Lenovo IdeaPad 5 offers efficient multitasking and exceptional battery life. Its 16GB RAM and 1TB SSD ensure vast storage and smooth operation, while the 14-inch WUXGA multi-touch display provides sharp visuals and an intuitive user interface. The X360 design allows for laptop, tent, stand, and tablet modes, making it suitable for a wide range of uses from business presentations to casual browsing.
Key Features
- Qualcomm Snapdragon X Plus X1P-42-100 Processor: Delivers efficient performance with enhanced battery life.
- 16GB RAM: Allows for seamless multitasking across multiple applications.
- 1TB SSD: Offers ample storage space with quick access times.
- 14-inch WUXGA Multi-Touch Display: High-resolution touchscreen for detailed visuals and responsive touch controls.
- 360-Degree Hinge: Flexible design supports multiple modes for different needs.
Specifications
- Processor: Qualcomm Snapdragon X Plus X1P-42-100
- Memory: 16GB RAM
- Storage: 1TB SSD
- Display: 14" WUXGA (1920 x 1200) Multi-Touch
- Operating System: Windows 10 Home
- Battery Life: Extended performance with Snapdragon efficiency
- Connectivity: Wi-Fi 6, Bluetooth 5.1
- Ports: USB-C, USB 3.1, HDMI, SD card reader
Product Quality and Performance
The IdeaPad 5 14Q8X9 is built to handle demanding applications with ease, supported by robust hardware and a durable, lightweight chassis. Its innovative thermal design ensures it remains cool under pressure, enhancing performance and user comfort.
Purpose of Use
- Professional and Personal Use: Adapts to business applications, content creation, and media consumption.
- Education: Perfect for students requiring a dependable device for studying and online classes.
- Travel: Ultra-portable design and strong battery life make it ideal for on-the-go use.
How to Use
- Getting Started: Boot up and sign into Windows, customize your settings.
- Mode Switching: Transition between laptop, tent, stand, and tablet modes to suit your task.
- Maintenance: Regular updates and backups will keep your device running optimally.
Benefits & Compatibility
- Versatility: Transition seamlessly between different modes to match your activity.
- Power Efficiency: Snapdragon processor offers excellent performance without sacrificing battery life.
- High Connectivity: Stay connected with high-speed Wi-Fi and modern ports for all your peripherals.
Warranty and FAQs
Comes with a standard one-year warranty with options for extension. Visit Lenovo's support page for FAQs and troubleshooting help.
Price and Availability
For pricing and availability, please visit the Lenovo website or consult authorized retailers. Prices may vary based on location and promotions.
After Sales Support
Lenovo provides extensive customer service and technical support, including online resources, phone support, and authorized service centers.
Request for Customer Reviews and Testimonials
Your feedback matters! Please leave a review if you've experienced the Lenovo IdeaPad 5 14Q8X9 and help others make informed decisions.
Disclaimer
Specifications, availability, and prices are subject to change without notice. Always check with Lenovo or your retailer for the most current product information
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Return policy
Return policy
Neotech Enhanced Return & Refund Policy FAQ
1. What is the return policy for items purchased from Neotech?
Customers may initiate a return within a 7-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at support@neotech.ae. We provide a hassle-free return process with free return shipping.
2. How do I start a return or exchange process?
First, contact our customer support at support@neotech.ae for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.
3. How and when will I receive my refund?
Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.
4. Are there any costs for returning a product?
No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.
5. What should I do if my order is incorrect, damaged, or defective?
Contact us immediately at support@neotech.ae. We prioritize resolving any issues swiftly to ensure your satisfaction.
Additional Information
- Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
- Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
- Need Further Assistance? If you have questions or concerns, please contact us via email at support@neotech.ae or call/WhatsApp us at +971 50 197 52 52.
Our Commitment
At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.
Last updated: 13/03/2024
WhatsApp
For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52
WELCOME TO NEOTECH, LOOKING FORWARD TO DOING BUSINESS WITH YOU!
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