NEO Digital
LENOVO IDEAPAD V15 IRU G4 Laptop - 13th Gen i7-1355U, 16GB, 1TB SSD, 15.6" FHD
LENOVO IDEAPAD V15 IRU G4 Laptop - 13th Gen i7-1355U, 16GB, 1TB SSD, 15.6" FHD
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Shipping
Shipping
Order Processing Time
Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.
Shipping Time and Options
Q: What shipping options are available?
A:
- Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
- Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
- Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.
Shipping Cost
Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.
Return, Exchange, and Cancellation
Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.
Shipment Confirmation & Order Tracking
Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.
Damages and Loss
Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at support@neotech.ae or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.
Additional Charges
Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.
Contact Us for Assistance
Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at support@neotech.ae or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.
At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.
Last updated: 28/03/2024
Maximize efficiency with the Lenovo IdeaPad V15 IRU G4, powered by a 13th Gen Intel i7-1355U, 16GB RAM, and a 1TB SSD. Experience exceptional performance with a 15.6" FHD display. Ideal for professionals who demand speed and reliability.
Overview
The Lenovo IdeaPad V15 IRU G4 is engineered for performance and productivity, featuring the advanced 13th Gen Intel Core i7-1355U processor. This laptop is designed for professionals and students who need a dependable device that keeps pace with their demanding schedule.
Product Description
The Lenovo IdeaPad V15 IRU G4 delivers robust performance with its 13th Gen Intel Core i7-1355U processor, enhanced by 16GB of RAM for superior multitasking capabilities. The 1TB SSD ensures ample storage with exceptionally fast load times, while the 15.6-inch Full HD display provides vivid and sharp visuals for an immersive viewing experience. This laptop is well-suited for handling complex tasks and extensive multitasking.
Key Features
- Processor: 13th Gen Intel Core i7-1355U for high-speed processing.
- Memory: 16GB RAM allows for seamless multitasking.
- Storage: 1TB SSD for extensive storage with rapid access.
- Display: 15.6-inch FHD screen ensures crisp, vibrant visuals.
- Build: Sleek, sturdy design that supports mobile professionals.
Specifications
- CPU: 13th Gen Intel Core i7-1355U
- RAM: 16GB
- Storage: 1TB SSD
- Display: 15.6" Full HD (1920 x 1080)
- Graphics: Integrated Intel UHD Graphics
- Operating System: Windows 11 Pro
- Battery Life: Up to 7 hours
- Connectivity: Wi-Fi 6, Bluetooth 5.2
- Ports: USB-C, 2x USB 3.2, HDMI, SD card reader, headphone/microphone combo
Product Quality and Performance
Designed to meet high performance standards, the IdeaPad V15 IRU G4 is equipped to handle everything from business applications to high-definition video streaming without lag, making it a reliable choice for today's professionals.
Purpose of Use
- Business Applications: Equipped to run complex software efficiently.
- Student Work: Ideal for research, writing, and online learning.
- Everyday Use: Perfect for streaming, browsing, and more.
How to Use
- Initial Setup: Follow the on-screen prompts to configure your Windows 11 Pro settings.
- Daily Operations: Leverage the powerful specs to run multiple applications smoothly.
- Maintenance Tips: Regular updates and antivirus checks to keep performance optimal.
Benefits & Compatibility
- High-Speed Processing: The i7 processor offers speed for demanding applications.
- Large Storage Capacity: Store extensive files easily with 1TB SSD.
- Comfortable Viewing: The FHD display offers a comfortable viewing experience for long hours.
Warranty and FAQs
Includes a standard 1-year warranty with optional extended coverage. Visit Lenovo's support website for more detailed information and user assistance.
Price and Availability
Visit Lenovo's official website or check with trusted retailers for the latest pricing and availability information.
After Sales Support
Lenovo offers comprehensive support, including a dedicated helpline, online troubleshooting, and a network of service centers for any post-purchase needs.
Request for Customer Reviews and Testimonials
We value customer feedback! Please share your experience with the Lenovo IdeaPad V15 IRU G4 to help others make informed purchasing decisions.
Disclaimer
Product features and specifications are subject to change without notice. Confirm with our sales representatives for the most current information before making a purchase decision
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Return policy
Return policy
Neotech Enhanced Return & Refund Policy FAQ
1. What is the return policy for items purchased from Neotech?
Customers may initiate a return within a 7-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at support@neotech.ae. We provide a hassle-free return process with free return shipping.
2. How do I start a return or exchange process?
First, contact our customer support at support@neotech.ae for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.
3. How and when will I receive my refund?
Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.
4. Are there any costs for returning a product?
No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.
5. What should I do if my order is incorrect, damaged, or defective?
Contact us immediately at support@neotech.ae. We prioritize resolving any issues swiftly to ensure your satisfaction.
Additional Information
- Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
- Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
- Need Further Assistance? If you have questions or concerns, please contact us via email at support@neotech.ae or call/WhatsApp us at +971 50 197 52 52.
Our Commitment
At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.
Last updated: 13/03/2024
WhatsApp
For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52
WELCOME TO NEOTECH, LOOKING FORWARD TO DOING BUSINESS WITH YOU!
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