NEOTECH
Datalogic Quickscan Barcode Scanner QW2120
Datalogic Quickscan Barcode Scanner QW2120
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Shipping
Shipping
Order Processing Time
Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.
Shipping Time and Options
Q: What shipping options are available?
A:
- Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
- Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
- Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.
Shipping Cost
Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.
Return, Exchange, and Cancellation
Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.
Shipment Confirmation & Order Tracking
Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.
Damages and Loss
Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at support@neotech.ae or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.
Additional Charges
Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.
Contact Us for Assistance
Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at support@neotech.ae or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.
At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.
Last updated: 28/03/2024
Introduction
Enhance your operational efficiency with the Datalogic QuickScan Barcode Scanner QW2120, now available at NEO Digital. This scanner is celebrated for its balance of performance, durability, and cost-effectiveness, making it a go-to choice for industries like retail, logistics, and hospitality that require reliable and quick barcode scanning.
Key Features
- Wide Scan Angle: Designed to read wide barcodes at close distances, reducing the need to reposition items and speeding up the checkout process.
- Lightweight Design: Offers a comfortable scanning experience, perfect for long shifts.
- Durable Construction: Withstands drops and bumps, ensuring reliability in high-traffic environments.
- Plug-and-Play: Easy setup with USB connectivity, facilitating immediate use with minimal configuration.
Product Quality and Performance
The Datalogic QuickScan QW2120 is built to deliver consistent and reliable scanning, with a design focused on enhancing user comfort and operational efficiency.
- Efficiency: Captures a wide range of 1D barcodes quickly, reducing queue times and improving customer service.
- Ergonomics: Lightweight and balanced, it prevents fatigue during extended use.
- Customer Feedback: Highly valued for its ease of use and robustness in various settings.
Specifications
- Scanning Technology: Uses laser scanning to accurately capture data from 1D barcodes.
- Dimensions: Compact and ergonomic, designed for easy handling.
- Connectivity: Comes with a USB cable for simple and universal interface.
- Durability: Engineered to withstand multiple drops to concrete.
Purpose of Use
The QW2120 is ideally suited for point-of-sale environments in retail, document handling in logistics operations, and guest management in hospitality, where quick and accurate barcode scanning is essential.
How to Use
To get started with the Datalogic QuickScan QW2120:
- Connect the scanner to your computer or POS system via the included USB cable.
- Allow your system to recognize the device and install any necessary drivers automatically.
- Begin scanning barcodes—no complex configuration required.
Supported OS/Applications/Industries
This scanner is compatible with various operating systems, including Windows, macOS, and Linux, making it adaptable for a broad range of business applications.
Benefits & Compatibility
- Increased Productivity: Enables faster processing with its quick scanning capabilities.
- User-Friendly: Simple operation with no extensive training needed.
- Cost-Effective: Offers excellent functionality at a competitive price, providing great value for businesses looking to optimize their scanning processes.
Warranty and FAQs
Comes with a comprehensive manufacturer’s warranty and full support. For more information, check the NEO Digital support page where you can find FAQs and troubleshooting guides.
Delivery Services (UAE)
NEO Digital ensures prompt and reliable delivery services across the UAE, guaranteeing that your scanner arrives when you need it, ready for action.
After Sales Support
Our dedicated support team is available to assist with any setup issues or operational questions, ensuring a smooth experience with your Datalogic QuickScan QW2120.
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Return policy
Return policy
Neotech Enhanced Return & Refund Policy FAQ
1. What is the return policy for items purchased from Neotech?
Customers may initiate a return within a 7-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at support@neotech.ae. We provide a hassle-free return process with free return shipping.
2. How do I start a return or exchange process?
First, contact our customer support at support@neotech.ae for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.
3. How and when will I receive my refund?
Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.
4. Are there any costs for returning a product?
No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.
5. What should I do if my order is incorrect, damaged, or defective?
Contact us immediately at support@neotech.ae. We prioritize resolving any issues swiftly to ensure your satisfaction.
Additional Information
- Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
- Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
- Need Further Assistance? If you have questions or concerns, please contact us via email at support@neotech.ae or call/WhatsApp us at +971 50 197 52 52.
Our Commitment
At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.
Last updated: 13/03/2024
WhatsApp
For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52
WELCOME TO NEOTECH, LOOKING FORWARD TO DOING BUSINESS WITH YOU!
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