NEO Digital
Lenovo IdeaPad V15 Laptop - 12th Gen i3-1215U, 4GB, 256GB SSD, 15.6" FHD
Lenovo IdeaPad V15 Laptop - 12th Gen i3-1215U, 4GB, 256GB SSD, 15.6" FHD
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Shipping
Shipping
Order Processing Time
Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.
Shipping Time and Options
Q: What shipping options are available?
A:
- Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
- Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
- Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.
Shipping Cost
Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.
Return, Exchange, and Cancellation
Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.
Shipment Confirmation & Order Tracking
Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.
Damages and Loss
Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at support@neotech.ae or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.
Additional Charges
Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.
Contact Us for Assistance
Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at support@neotech.ae or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.
At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.
Last updated: 28/03/2024
Efficiently manage your daily tasks with the Lenovo IdeaPad V15, equipped with a 12th Gen Intel i3-1215U, 4GB RAM, 256GB SSD, and a 15.6-inch FHD display. Ideal for students and professionals seeking a budget-friendly, reliable laptop.
Overview:
The Lenovo IdeaPad V15 is designed for users who need a straightforward, dependable laptop for everyday use. Perfect for students, office workers, and anyone looking for an affordable entry-level laptop that doesn’t compromise on performance.
Product Description:
The Lenovo IdeaPad V15 is powered by the 12th Generation Intel Core i3-1215U processor, offering a solid balance of efficiency and power for handling routine tasks like web browsing, document editing, and media playback. This model includes 4GB of RAM, which supports basic multitasking, and a 256GB SSD that provides fast boot times and ample storage for documents and applications. The 15.6-inch Full HD display ensures clear and sharp visuals, which is great for both work and streaming content. Its design is focused on functionality and durability, making it a practical choice for everyday use.
Key Features:
- 12th Gen Intel Core i3-1215U Processor: Reliable performance for everyday applications.
- 4GB RAM & 256GB SSD: Efficiently handles basic tasks with quick data access.
- 15.6-inch FHD Display: Delivers crisp, clear visuals for an enjoyable viewing experience.
- Robust Design: Built to withstand daily use with a focus on longevity.
- Essential Connectivity: Comes equipped with USB ports, HDMI, and Wi-Fi capabilities for easy connectivity.
Product Quality and Performance:
The IdeaPad V15 is built to Lenovo’s standards, ensuring it performs reliably for everyday tasks. It’s designed with a focus on providing a balance of performance and durability, making it a great choice for users who need a no-nonsense laptop for regular use.
Specifications:
- Processor: Intel Core i3-1215U, 12th Generation
- Memory: 4GB DDR4 RAM
- Storage: 256GB PCIe NVMe SSD
- Display: 15.6" Full HD (1920x1080)
- Graphics: Integrated Intel UHD Graphics
- Connectivity: Wi-Fi 5, Bluetooth, USB 2.0, USB 3.2, HDMI
- Operating System: Windows 11 Home in S mode
- Battery Life: Up to 5 hours
- Dimensions: 358.5 x 235.8 x 19.9 mm
- Weight: Approximately 1.8 kg
Purpose of Use:
This laptop is ideally suited for students and office workers who require a device for handling everyday computing tasks, including internet research, creating documents, and streaming videos.
How to Use:
To ensure optimal performance, manage open applications wisely given the 4GB of RAM, and consider using cloud storage solutions to extend the 256GB SSD capacity for data storage.
Benefits & Compatibility:
The V15 is compatible with most everyday applications and software, particularly those used for education and basic office work. The FHD screen is a significant benefit for those who engage in prolonged reading or video viewing.
Warranty and FAQs:
Includes a standard one-year Lenovo warranty, providing basic coverage for manufacturing defects and support for troubleshooting.
Shop Today & Receive Your Delivery:
Available through Lenovo’s official website and authorized retailers. Look for fast shipping options to receive your laptop as soon as possible.
Best Price Guarantee:
Ensure you're getting the best deal by shopping around, especially during sales periods where significant discounts may be available.
After Sales Support:
Lenovo provides excellent customer service and technical support to help with any issues or questions you may have about your device.
Request for Customer Reviews and Testimonials:
If you own the Lenovo IdeaPad V15, consider sharing your experience online to help others learn more about its performance and features.
Stock Availability:
Check availability with Lenovo or authorized dealers to ensure the laptop is in stock and ready for purchase.
Get in Touch:
For more information or assistance with the Lenovo IdeaPad V15, contact Lenovo’s customer support or consult with a sales representative at an authorized retailer.
Disclaimer:
Before purchasing, verify that the laptop’s specifications meet your specific needs. Review the retailer's return policy and warranty details to ensure a secure and informed purchase
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Return policy
Return policy
Neotech Enhanced Return & Refund Policy FAQ
1. What is the return policy for items purchased from Neotech?
Customers may initiate a return within a 7-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at support@neotech.ae. We provide a hassle-free return process with free return shipping.
2. How do I start a return or exchange process?
First, contact our customer support at support@neotech.ae for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.
3. How and when will I receive my refund?
Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.
4. Are there any costs for returning a product?
No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.
5. What should I do if my order is incorrect, damaged, or defective?
Contact us immediately at support@neotech.ae. We prioritize resolving any issues swiftly to ensure your satisfaction.
Additional Information
- Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
- Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
- Need Further Assistance? If you have questions or concerns, please contact us via email at support@neotech.ae or call/WhatsApp us at +971 50 197 52 52.
Our Commitment
At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.
Last updated: 13/03/2024
WhatsApp
For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52
WELCOME TO NEOTECH, LOOKING FORWARD TO DOING BUSINESS WITH YOU!
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