NEO Digital
HP 14-FQ0018CA - AMD Athlon Silver 3050U, 4GB, 128GB SSD, 14" HD
HP 14-FQ0018CA - AMD Athlon Silver 3050U, 4GB, 128GB SSD, 14" HD
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Shipping
Shipping
Order Processing Time
Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.
Shipping Time and Options
Q: What shipping options are available?
A:
- Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
- Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
- Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.
Shipping Cost
Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.
Return, Exchange, and Cancellation
Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.
Shipment Confirmation & Order Tracking
Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.
Damages and Loss
Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at support@neotech.ae or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.
Additional Charges
Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.
Contact Us for Assistance
Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at support@neotech.ae or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.
At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.
Last updated: 28/03/2024
Discover reliable performance with the HP 14-FQ0018CA Laptop, featuring AMD Athlon Silver 3050U, 4GB RAM, and 128GB SSD. Compact 14" HD display for everyday tasks.
Overview:
The HP 14-FQ0018CA Laptop offers dependable performance in a lightweight design. Powered by an AMD Athlon Silver 3050U processor, 4GB RAM, and a 128GB SSD, this laptop is ideal for basic computing tasks such as web browsing, document editing, and video streaming. The 14-inch HD display ensures clear visuals, making it perfect for students and everyday users.
Product Description:
Designed for simplicity and efficiency, the HP 14-FQ0018CA combines affordability with reliable technology. The AMD Athlon Silver 3050U processor ensures smooth performance for essential tasks, while the 4GB RAM supports basic multitasking. The 128GB SSD provides faster boot times and sufficient storage for your files. Its 14-inch HD screen offers crisp visuals in a compact form, perfect for on-the-go productivity or home use.
Key Features:
- Processor: AMD Athlon Silver 3050U
- Memory: 4GB RAM for essential multitasking
- Storage: 128GB SSD for quick data access and reliable storage
- Display: 14" HD for clear and sharp visuals
- Design: Lightweight and portable, ideal for everyday use
Product Quality and Performance:
The HP 14-FQ0018CA is built for durability and reliability, offering steady performance for day-to-day computing needs. Its compact and lightweight design makes it an excellent choice for students and home users.
Specifications:
- Operating System: Windows 11 Home
- Dimensions: 12.8 x 8.9 x 0.78 inches
- Weight: Approx. 3.2 lbs
- Battery Life: Up to 8 hours for everyday productivity
- Connectivity: Wi-Fi 5, Bluetooth 4.2, USB Type-C, HDMI
Purpose of Use:
Ideal for basic tasks such as word processing, online browsing, email, and video streaming. A great option for students and light computer users.
How to Use:
Unbox the HP 14-FQ0018CA, connect it to a power source, and follow the Windows 11 setup instructions. Use its compact and lightweight design to stay productive from anywhere.
Supported OS/Application/Industries:
Pre-installed with Windows 11 Home, this laptop supports basic productivity and educational applications, making it suitable for personal and academic use.
Benefits & Compatibility:
The AMD Athlon processor, combined with SSD storage, ensures fast and reliable performance for everyday applications while maintaining energy efficiency.
Warranty and FAQs:
Includes a 1-year standard warranty covering hardware defects. Extended warranty options are available through HP support.
Packaging/Weight/Dimension:
Securely packaged with the HP 14-FQ0018CA, power adapter, and quick-start guide. Its compact design allows for easy portability and storage.
Shop Today & Receive Your Delivery Across the UAE!
Order the HP 14-FQ0018CA Laptop today and enjoy fast, reliable delivery across the UAE. Experience lightweight portability and dependable computing.
Best Price Guarantee:
We offer competitive pricing on the HP 14-FQ0018CA. If you find a better deal elsewhere, we’ll match it to ensure you receive the best value.
After Sales Support:
Our dedicated support team is ready to assist with any post-purchase questions or technical concerns, ensuring a smooth experience with your new laptop.
Request for Customer Reviews and Testimonials:
We value your feedback! Share your experience with the HP 14-FQ0018CA to help others make informed decisions and improve our services.
Stock Availability:
Before placing your order, please contact us to confirm the availability of the HP 14-FQ0018CA Laptop to ensure prompt delivery.
Get in Touch:
For further inquiries about the HP 14-FQ0018CA or assistance with your order, contact our customer support team. We’re here to help.
Disclaimer:
All information provided is for informational purposes only and subject to change without notice. Product images are illustrative and may not reflect the actual product. Verify details, including specifications and availability, with our sales team prior to purchase
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Return policy
Return policy
Neotech Enhanced Return & Refund Policy FAQ
1. What is the return policy for items purchased from Neotech?
Customers may initiate a return within a 7-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at support@neotech.ae. We provide a hassle-free return process with free return shipping.
2. How do I start a return or exchange process?
First, contact our customer support at support@neotech.ae for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.
3. How and when will I receive my refund?
Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.
4. Are there any costs for returning a product?
No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.
5. What should I do if my order is incorrect, damaged, or defective?
Contact us immediately at support@neotech.ae. We prioritize resolving any issues swiftly to ensure your satisfaction.
Additional Information
- Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
- Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
- Need Further Assistance? If you have questions or concerns, please contact us via email at support@neotech.ae or call/WhatsApp us at +971 50 197 52 52.
Our Commitment
At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.
Last updated: 13/03/2024
WhatsApp
For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52
WELCOME TO NEOTECH, LOOKING FORWARD TO DOING BUSINESS WITH YOU!
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