NEO Digital
HP 15-DW3010NE Laptop - 11th Gen i7-1165G7, 8GB, 512GB SSD, NVIDIA GeForce MX450 2GB, 15.6"FHD
HP 15-DW3010NE Laptop - 11th Gen i7-1165G7, 8GB, 512GB SSD, NVIDIA GeForce MX450 2GB, 15.6"FHD
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Shipping
Shipping
Order Processing Time
Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.
Shipping Time and Options
Q: What shipping options are available?
A:
- Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
- Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
- Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.
Shipping Cost
Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.
Return, Exchange, and Cancellation
Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.
Shipment Confirmation & Order Tracking
Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.
Damages and Loss
Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at support@neotech.ae or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.
Additional Charges
Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.
Contact Us for Assistance
Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at support@neotech.ae or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.
At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.
Last updated: 28/03/2024
Explore superior computing with the HP 15-DW3010NE Laptop. Featuring an 11th Gen i7, 8GB RAM, 512GB SSD, NVIDIA GeForce MX450, and a 15.6" FHD display, perfect for productivity and light gaming.
Overview:
The HP 15-DW3010NE Laptop combines high-performance hardware and a sleek design, making it an excellent choice for professionals and students alike. Powered by an 11th Gen Intel Core i7-1165G7 processor and equipped with NVIDIA GeForce MX450 graphics, it offers great performance for productivity tasks, casual gaming, and media consumption. The 15.6-inch Full HD display ensures crisp and clear visuals.
Product Description:
The HP 15-DW3010NE is designed to handle a variety of computing needs with efficiency and speed. The combination of the Intel Core i7 processor and NVIDIA MX450 graphics provides ample power for handling demanding applications and light gaming. With 8GB of RAM and a 512GB SSD, it offers quick boot-ups and sufficient space for your files and applications. This laptop is an ideal tool for anyone looking for reliable performance in a stylish package.
Key Features:
- Processor: 11th Gen Intel Core i7-1165G7, providing robust performance for all your multitasking needs.
- Graphics: NVIDIA GeForce MX450 2GB, capable of handling graphic-intensive tasks and light gaming.
- Memory: 8GB RAM, facilitating efficient multitasking and smooth operation.
- Storage: 512GB SSD, offering fast data access and ample storage space.
- Display: 15.6" FHD (1920 x 1080) display, delivering sharp and vibrant visuals.
- Design: Sleek and modern, portable enough for on-the-go productivity.
Product Quality and Performance:
Crafted with durability in mind, the HP 15-DW3010NE features a sturdy build that can handle everyday use while its advanced components ensure reliable performance. Whether you're working on complex documents, streaming video, or enjoying light gaming, this laptop stands up to the challenge without lagging.
Specifications:
- Processor: Intel Core i7-1165G7 (up to 4.7 GHz with Intel Turbo Boost Technology, 12 MB L3 cache, 4 cores)
- Graphics: NVIDIA GeForce MX450 2GB GDDR5
- RAM: 8GB DDR4-3200 SDRAM (1 x 8 GB)
- Storage: 512GB PCIe NVMe M.2 SSD
- Display: 15.6-inch diagonal FHD, anti-glare, micro-edge, WLED-backlit (1920 x 1080)
- Operating System: Windows 10 Home
Purpose of Use:
This laptop is particularly suited for professionals and students who need a reliable device for intensive multitasking, casual gaming, and media creation. Its performance and storage capabilities make it a versatile choice for both work and leisure activities.
How to Use:
To start using the HP 15-DW3010NE, set it up by following the initial Windows setup instructions. Connect to Wi-Fi, configure your settings, and download necessary applications and security software. Regularly update your system and drivers to keep it running smoothly and securely.
Supported Applications/Industries:
This laptop is ideal for applications requiring significant processing power such as data analysis, graphic design, and digital content creation. It's also well-suited for educational software and business applications.
Benefits & Compatibility:
The powerful CPU and dedicated GPU make it suitable for multitasking and handling various types of software. It offers a balance between work and play, providing capabilities for professional tasks and entertainment options.
Warranty and FAQs:
Comes with a 1-year limited hardware warranty. Extended warranties and support plans are available through HP support services.
Packaging/Weight/Dimension:
Includes the laptop, power adapter, and user manuals. Packaged to ensure safety and integrity during shipment.
Order Now & Enjoy Fast Delivery Across the UAE!
Secure your HP 15-DW3010NE Laptop today and benefit from fast, reliable delivery throughout the UAE. Experience enhanced productivity and entertainment with this high-performance laptop.
Best Price Guarantee:
Competitive pricing ensured. If you find this model cheaper elsewhere, we'll match the price.
After Sales Support:
Our customer service team is available to help with any questions or issues you may encounter, ensuring you have the best user experience.
Request for Customer Reviews and Testimonials:
Please share your feedback and experiences with the HP 15-DW3010NE to assist others in making informed decisions.
Stock Availability:
Contact us to confirm the availability of this model to ensure prompt delivery.
Get in Touch:
For more details or assistance with your purchase, contact our customer support team.
Disclaimer:
All information is for general purposes only and may change without notice. Verify all details with our sales team before making a purchase. Product images are for illustration purposes and may differ from the actual product.
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Return policy
Return policy
Neotech Enhanced Return & Refund Policy FAQ
1. What is the return policy for items purchased from Neotech?
Customers may initiate a return within a 7-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at support@neotech.ae. We provide a hassle-free return process with free return shipping.
2. How do I start a return or exchange process?
First, contact our customer support at support@neotech.ae for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.
3. How and when will I receive my refund?
Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.
4. Are there any costs for returning a product?
No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.
5. What should I do if my order is incorrect, damaged, or defective?
Contact us immediately at support@neotech.ae. We prioritize resolving any issues swiftly to ensure your satisfaction.
Additional Information
- Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
- Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
- Need Further Assistance? If you have questions or concerns, please contact us via email at support@neotech.ae or call/WhatsApp us at +971 50 197 52 52.
Our Commitment
At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.
Last updated: 13/03/2024
WhatsApp
For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52
WELCOME TO NEOTECH, LOOKING FORWARD TO DOING BUSINESS WITH YOU!
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