NEO Digital
HP 15S-FQ5284NIA Laptop - 12th Gen i5-1235U, 8GB, 512GB SSD, 15.6'' FHD
HP 15S-FQ5284NIA Laptop - 12th Gen i5-1235U, 8GB, 512GB SSD, 15.6'' FHD
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Shipping
Shipping
Order Processing Time
Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.
Shipping Time and Options
Q: What shipping options are available?
A:
- Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
- Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
- Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.
Shipping Cost
Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.
Return, Exchange, and Cancellation
Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.
Shipment Confirmation & Order Tracking
Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.
Damages and Loss
Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at support@neotech.ae or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.
Additional Charges
Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.
Contact Us for Assistance
Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at support@neotech.ae or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.
At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.
Last updated: 28/03/2024
Experience top-tier productivity with the HP 15S-FQ5284NIA, boasting a 12th Gen Intel i5-1235U, 8GB RAM, and 512GB SSD. Enjoy seamless multitasking on a 15.6'' FHD display.
Overview:
The HP 15S-FQ5284NIA Laptop is a powerhouse of efficiency and performance, equipped with a 12th Generation Intel Core i5-1235U processor, 8GB of RAM, and a 512GB SSD. Its 15.6-inch Full HD display provides crisp and vibrant visuals, making it an excellent choice for both professionals and students looking for a reliable computing solution.
Product Description:
Designed to cater to the demands of modern workflows, the HP 15S-FQ5284NIA combines powerful processing capabilities with high-speed storage and memory. The Intel Core i5-1235U processor ensures robust performance for multitasking and demanding applications, while the 8GB RAM supports efficient data processing. The 512GB SSD offers ample storage with quick access times, and the 15.6-inch Full HD screen delivers sharp, detailed visuals for an immersive experience in work and multimedia activities.
Key Features:
- Processor: 12th Gen Intel Core i5-1235U
- Memory: 8GB RAM
- Storage: 512GB SSD for fast startup and ample storage
- Display: 15.6'' FHD for vibrant and clear visuals
- Battery Life: Long-lasting battery for extended productivity
Product Quality and Performance:
The HP 15S-FQ5284NIA is crafted to meet the needs of dynamic users who require durability and consistent performance. It's well-suited for handling extensive computing tasks, including software development, graphic design, and video editing.
Specifications:
- Operating System: Windows 11 Home
- Dimensions: 14.11 x 9.52 x 0.78 inches
- Weight: 3.75 lbs
- Connectivity: HDMI, USB Type-C, Wi-Fi 6
Purpose of Use:
This laptop is ideal for users who need a machine that can keep up with rigorous daily demands, whether for academic purposes, professional projects, or personal entertainment.
How to Use:
Turn on the HP 15S-FQ5284NIA, complete the Windows 11 setup, connect to the internet, and begin installing your essential software. It’s designed for effortless use, making it suitable for both experienced users and those new to Windows 11.
Supported OS/Application/Industries:
With Windows 11 pre-installed, this laptop is equipped to handle a broad range of applications, making it suitable for various industries, including digital marketing, finance, engineering, and more.
Benefits & Compatibility:
Featuring a modern processor and ample memory, the HP 15S-FQ5284NIA offers excellent compatibility with contemporary software, ensuring a smooth and efficient user experience tailored to professional and educational needs.
Warranty and FAQs:
Includes a 1-year warranty covering significant hardware issues, with extended support available through our customer service portal.
Packaging/Weight/Dimension:
Packaged securely with the laptop, power adapter, and user documentation, ensuring it arrives in perfect condition. Its dimensions and lightweight design make it easy to carry and set up anywhere.
Shop Today & Receive Your Delivery Across the UAE!
Order your HP 15S-FQ5284NIA now and take advantage of fast and reliable delivery across the UAE. Our commitment to customer satisfaction ensures a hassle-free shopping experience.
Best Price Guarantee:
We offer the best prices for the HP 15S-FQ5284NIA. Find a lower price elsewhere? We'll match it to ensure you get the best possible deal.
After Sales Support:
Our dedicated support team is here to provide excellent after-sales service to ensure you are fully satisfied with your HP laptop.
Request for Customer Reviews and Testimonials:
Your feedback is important! Please share your experience with the HP 15S-FQ5284NIA to help others make informed decisions.
Stock Availability:
Before placing your order, please contact us to confirm the availability of the HP 15S-FQ5284NIA Laptop. This step ensures that your desired product is in stock and ready for delivery without any delays.
Get in Touch:
For any questions about the HP 15S-FQ5284NIA or additional assistance, please don't hesitate to contact our customer support. We are here to help with all your computing needs.
Disclaimer:
All information provided is for informational purposes only and is subject to change without notice. Product images are for illustration purposes only and may not accurately depict the actual product. Prices and availability are subject to change. Please verify all details with our sales team before making a purchase.
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Return policy
Return policy
Neotech Enhanced Return & Refund Policy FAQ
1. What is the return policy for items purchased from Neotech?
Customers may initiate a return within a 7-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at support@neotech.ae. We provide a hassle-free return process with free return shipping.
2. How do I start a return or exchange process?
First, contact our customer support at support@neotech.ae for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.
3. How and when will I receive my refund?
Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.
4. Are there any costs for returning a product?
No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.
5. What should I do if my order is incorrect, damaged, or defective?
Contact us immediately at support@neotech.ae. We prioritize resolving any issues swiftly to ensure your satisfaction.
Additional Information
- Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
- Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
- Need Further Assistance? If you have questions or concerns, please contact us via email at support@neotech.ae or call/WhatsApp us at +971 50 197 52 52.
Our Commitment
At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.
Last updated: 13/03/2024
WhatsApp
For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52
WELCOME TO NEOTECH, LOOKING FORWARD TO DOING BUSINESS WITH YOU!
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