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NEOTECH

Swiss Military SM-WCH-DOM2-S-GRY Dom 2 Smart Watch Grey

Swiss Military SM-WCH-DOM2-S-GRY Dom 2 Smart Watch Grey

Regular price Dhs. 456.00 AED
Regular price Dhs. 524.57 AED Sale price Dhs. 456.00 AED
Sale Sold out
Taxes included. Shipping calculated at checkout.

Shipping

Order Processing Time

Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.

Shipping Time and Options

Q: What shipping options are available?
A:

  • Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
  • Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
  • Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.

Shipping Cost

Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.

Return, Exchange, and Cancellation

Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.

Shipment Confirmation & Order Tracking

Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.

Damages and Loss

Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at support@neotech.ae or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.

Additional Charges

Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.

Contact Us for Assistance

Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at support@neotech.ae or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.

At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.

Last updated: 28/03/2024

Overview

The Swiss Military SM-WCH-DOM2-S-GRY Dom 2 Smart Watch is an embodiment of functionality and style, crafted for those who appreciate the blend of traditional Swiss watchmaking with modern smart technology. This smartwatch in Grey not only offers a sleek, professional look but also includes all the necessary features to keep up with your active lifestyle, from fitness tracking to smart notifications.

Key Features

  • Fitness and Activity Tracking: Includes sensors to monitor steps, calories, distance, and active minutes to help you keep up with your fitness goals.
  • Heart Rate Monitor: Provides continuous heart rate monitoring to better track calorie burn, optimize workouts, and uncover health trends.
  • Smart Notifications: Stay connected with alerts for calls, messages, and app notifications directly on your watch.
  • Water Resistance: Suitable for everyday wear and water-related activities, enhancing its versatility.
  • Long Battery Life: Designed to last for days on a single charge to keep up with your busy schedule.
  • Customizable Watch Faces: Allows you to personalize the display to fit your style or mood.
  • Sleep Tracking: Automatically tracks your sleep patterns and provides insights to help improve your sleep quality.

Product Quality and Performance

Swiss Military is known for durability and precision, and the Dom 2 Smart Watch is built to these standards. It features robust construction with a stylish grey casing and comfortable strap, ideal for everyday wear and active use. This smartwatch combines reliable functionality with an elegant design to meet the demands of both professional and personal use.

Specifications

  • Display: High-resolution color display that remains clear under various lighting conditions.
  • Connectivity: Bluetooth technology for seamless connection to your smartphone.
  • Compatibility: Compatible with both Android and iOS devices for versatile use.
  • Material: Durable casing with a comfortable strap for long wear.
  • Color: Neutral grey that complements any attire.

Purpose of Use

Ideal for:

  • Fitness enthusiasts looking for a reliable gadget to track physical activity and health metrics.
  • Busy professionals who need smart notifications and calendar alerts to manage their schedules.
  • Individuals who value both style and functionality in a wearable device.

How to Use

  1. Setup: Easily pair with your smartphone via Bluetooth to start syncing data.
  2. Daily Usage: Wear the smartwatch throughout the day to track your physical activities and receive notifications.
  3. Charging: Charge the device using the included charger, ensuring it’s ready for prolonged use.

Supported Applications

  • Health Monitoring Apps: Works with popular fitness apps to track and analyze your health data.
  • Notification Management: Manage your incoming alerts and messages directly from your wrist.
  • Customization: Change watch faces and adjust settings through the dedicated Swiss Military app or compatible third-party apps.

Benefits & Compatibility

  • Streamlined Design: Fits naturally with any style, from casual to formal.
  • Comprehensive Tracking Tools: Keeps a record of your fitness and health, helping you stay on top of your goals.
  • Practical Daily Assistant: Enhances productivity with smart notifications and reminders.

Warranty and FAQs

Comes with a standard warranty that covers manufacturing defects. NEO Digital’s FAQ section provides insights on optimizing your smartwatch's use and troubleshooting common issues.

Delivery Services (UAE)

NEO Digital ensures safe and timely delivery across the UAE, with attentive customer support to assist with any inquiries.

After Sales Support

Our dedicated customer service team is available to help with setup, usage, or any other queries, ensuring you have a seamless experience with your Swiss Military Smart Watch.

Return policy

Neotech Enhanced Return & Refund Policy FAQ

1. What is the return policy for items purchased from Neotech?

Customers may initiate a return within a 7-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at support@neotech.ae. We provide a hassle-free return process with free return shipping.

2. How do I start a return or exchange process?

First, contact our customer support at support@neotech.ae for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.

3. How and when will I receive my refund?

Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.

4. Are there any costs for returning a product?

No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.

5. What should I do if my order is incorrect, damaged, or defective?

Contact us immediately at support@neotech.ae. We prioritize resolving any issues swiftly to ensure your satisfaction.

Additional Information

  • Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
  • Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
  • Need Further Assistance? If you have questions or concerns, please contact us via email at support@neotech.ae or call/WhatsApp us at +971 50 197 52 52.

Our Commitment

At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.

Last updated: 13/03/2024

WhatsApp

For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52

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WELCOME TO NEOTECH, LOOKING FORWARD TO DOING BUSINESS WITH YOU!

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