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NEO Digital

HP ELITE DRAGONFLY Mobile Workstation - 12th Gen i5-1245U, 8GB, 128GB SSD, 13.5" WUXGA Touch X360 Pen

HP ELITE DRAGONFLY Mobile Workstation - 12th Gen i5-1245U, 8GB, 128GB SSD, 13.5" WUXGA Touch X360 Pen

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Order Processing Time

Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.

Shipping Time and Options

Q: What shipping options are available?
A:

  • Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
  • Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
  • Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.

Shipping Cost

Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.

Return, Exchange, and Cancellation

Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.

Shipment Confirmation & Order Tracking

Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.

Damages and Loss

Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at support@neotech.ae or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.

Additional Charges

Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.

Contact Us for Assistance

Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at support@neotech.ae or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.

At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.

Last updated: 28/03/2024

Discover the ultimate in mobility and flexibility with the HP Elite Dragonfly Mobile Workstation, featuring a 12th Gen Intel i5-1245U, 8GB RAM, 128GB SSD, and a versatile 13.5-inch WUXGA touchscreen with X360 functionality and a stylus pen. Perfect for professionals on the go.

Overview:

The HP Elite Dragonfly Mobile Workstation is a premium, ultra-light convertible laptop designed for high-level professionals who need top-tier mobility without sacrificing performance. Equipped with a 12th Generation Intel Core i5-1245U processor, 8GB of RAM, and a 128GB SSD, it offers swift and efficient performance. The 13.5-inch WUXGA (1920 x 1280) touchscreen supports X360 convertibility and includes a stylus pen, making it ideal for presentations, note-taking, and design tasks.

Product Description:

This HP Elite Dragonfly redefines what it means to be a mobile workstation. Its sleek design and lightweight form factor are perfect for dynamic work environments, while the powerful Intel i5 processor ensures you can multitask with ease. The included stylus pen enhances your productivity, allowing for natural writing and drawing capabilities directly on the touchscreen. The 13.5-inch WUXGA display delivers exceptional clarity and detail with wide viewing angles, and the X360 functionality lets you switch between laptop, tent, stand, and tablet modes to suit your needs.

Key Features:

  • 12th Gen Intel Core i5-1245U Processor: Robust performance for all your computing needs.
  • 8GB RAM: Smooth multitasking and efficient application management.
  • 128GB SSD: Rapid boot and load times, with ample storage for essential work files.
  • 13.5-inch WUXGA Touchscreen: High-resolution display for sharp images and vibrant colors.
  • X360 Convertibility: Flexible design to use as a laptop, tablet, or set up for presentations.
  • HP Stylus Pen Included: Enhance your interaction with precise input and creative capabilities.
  • Ultra-Portable Design: Exceptionally thin and light, perfect for business travel and mobile work.

Product Quality and Performance:

The HP Elite Dragonfly is constructed with durability and high performance in mind, featuring premium materials and advanced technology. It is designed to handle the demands of professional use, whether you're working in the office or remotely. The combination of powerful hardware and versatile design makes it an excellent choice for executives, creative professionals, and anyone who values portability and functionality in a laptop.

Specifications:

  • Operating System: Windows 11 Pro
  • Processor: Intel Core i5-1245U (12th Gen, up to 4.4 GHz with Intel Turbo Boost Technology, 12 MB L3 cache, 10 cores)
  • Memory: 8GB LPDDR4x-4266 MHz RAM (onboard)
  • Storage: 128GB PCIe NVMe SSD
  • Display: 13.5-inch diagonal WUXGA (1920 x 1280), touch, IPS, BrightView, micro-edge, anti-reflective, 400 nits
  • Graphics: Integrated Intel Iris Xe Graphics
  • Connectivity: Wi-Fi 6, Bluetooth 5.2
  • Battery Life: Up to 15 hours
  • Ports: 2x USB-C Thunderbolt 4, 1x USB 3.1 Gen 1, 1x HDMI 2.0, 1x headphone/microphone combo
  • Camera: 5MP IR camera with integrated privacy shutter

Purpose of Use:

This device is tailored for business professionals and creatives who need a powerful yet portable system for handling tasks such as document editing, complex computations, multimedia content creation, and dynamic presentations.

How to Use:

  • Setup: Unbox and charge the device fully before turning it on. Follow on-screen instructions to complete the setup of Windows 11 Pro.
  • Daily Use: Utilize the stylus for enhanced productivity in apps that support pen input. Take advantage of the X360 functionality for presentations and collaborative work.
  • Maintenance: Regularly update the operating system and drivers through the Windows Update and HP Support Assistant to keep the laptop running optimally.

Benefits & Compatibility:

  • Versatility: Easily switch between modes to fit the task at hand, from typing reports to designing graphics or sharing content.
  • Portability: Lightweight design makes it easy to carry in any work setting.
  • Enhanced Interaction: The touchscreen and stylus pen offer precise control and creative opportunities not available on traditional laptops.

Warranty and FAQs:

Includes a standard one-year warranty from HP, with options for extended protection through HP Care Packs. Visit HP's support website for more detailed warranty information and answers to frequently asked questions.

Packaging/Weight/Dimension:

The laptop comes securely packaged to protect it during shipping. The package includes the laptop, stylus pen, power adapter, and user manuals. Detailed dimensions and weight are available in the product specifications.

Shop Today & Receive Your Delivery:

Order the HP Elite Dragonfly today and take advantage of our quick and reliable delivery services. Set yourself up for success with a laptop that meets the demands of your dynamic work life.

Best Price Guarantee:

We are committed to offering the best value. If you find the HP Elite Dragonfly for less elsewhere, we'll match the price to ensure you get the best deal.

After Sales Support:

Our customer support team is available to help with any issues or questions, providing timely and effective solutions to ensure a smooth experience.

Request for Customer Reviews and Testimonials:

Your feedback is invaluable. If you've purchased the HP Elite Dragonfly, please share your thoughts to assist others in making informed decisions.

Stock Availability:

Check availability with us before placing your order to ensure prompt delivery of your new HP Elite Dragonfly.

Get in Touch:

For more information or assistance with your purchase, please contact our customer service team. We are here to ensure you receive the best service and product tailored to your needs.

Disclaimer:

All information about the HP Elite Dragonfly Mobile Workstation is provided for general informational purposes only and is subject to change without notice. Product images are for illustration purposes only and may not accurately represent the actual product. Verify all details with our sales team before making a purchase. Prices and availability are subject to change

Return policy

Neotech Enhanced Return & Refund Policy FAQ

1. What is the return policy for items purchased from Neotech?

Customers may initiate a return within a 7-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at support@neotech.ae. We provide a hassle-free return process with free return shipping.

2. How do I start a return or exchange process?

First, contact our customer support at support@neotech.ae for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.

3. How and when will I receive my refund?

Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.

4. Are there any costs for returning a product?

No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.

5. What should I do if my order is incorrect, damaged, or defective?

Contact us immediately at support@neotech.ae. We prioritize resolving any issues swiftly to ensure your satisfaction.

Additional Information

  • Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
  • Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
  • Need Further Assistance? If you have questions or concerns, please contact us via email at support@neotech.ae or call/WhatsApp us at +971 50 197 52 52.

Our Commitment

At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.

Last updated: 13/03/2024

WhatsApp

For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52

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WELCOME TO NEOTECH, LOOKING FORWARD TO DOING BUSINESS WITH YOU!

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