NEOTECH
ASUS MQ13AH 13.3'' 1ms 60Hz Portable Monitor
ASUS MQ13AH 13.3'' 1ms 60Hz Portable Monitor
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Shipping
Shipping
Order Processing Time
Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.
Shipping Time and Options
Q: What shipping options are available?
A:
- Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
- Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
- Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.
Shipping Cost
Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.
Return, Exchange, and Cancellation
Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.
Shipment Confirmation & Order Tracking
Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.
Damages and Loss
Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at support@neotech.ae or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.
Additional Charges
Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.
Contact Us for Assistance
Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at support@neotech.ae or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.
At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.
Last updated: 28/03/2024
Description:
The ASUS MQ13AH 13.3" Portable Monitor is designed to provide exceptional performance and convenience for users on the go. With its high resolution, ultra-fast response time, and sleek design, this portable monitor is perfect for enhancing productivity and entertainment anywhere you are.
Design and Functionality:
The ASUS MQ13AH features a slim and lightweight design, making it easy to carry and set up in various locations. Its high-resolution display ensures clear and vibrant visuals, while the versatile connectivity options provide a user-friendly experience. The built-in adjustable stand allows for comfortable viewing angles, making it suitable for both work and play.
Key Features:
- 13.3" High-Resolution Display: Provides sharp and clear images with a resolution of 1920 x 1080 pixels, offering an immersive viewing experience.
- 1ms Response Time: Delivers ultra-fast and responsive performance, minimizing motion blur and ghosting in fast-paced content.
- 60Hz Refresh Rate: Ensures smooth and fluid visuals for everyday computing tasks and multimedia.
- Lightweight and Portable: Slim design with a weight of just 0.6 kg, making it easy to carry and set up anywhere.
- Multiple Connectivity Options: USB-C, HDMI, and USB-A for versatile connectivity with various devices.
- Built-In Stand: Adjustable stand for optimal viewing comfort and flexible positioning.
- Eye Care Technology: Reduces blue light emissions and flickering to minimize eye fatigue during long viewing sessions.
- Sleek Design: Modern and stylish design that complements any workspace.
Product Quality and Performance:
The ASUS MQ13AH is built to deliver high-quality visuals and reliable performance. Its high-resolution display and ultra-fast response time ensure vibrant colors and sharp details, while the lightweight design and versatile connectivity make it ideal for on-the-go use. User testimonials highlight its impressive image quality, ease of use, and portability, making it a popular choice for professionals and travelers.
Specifications:
- Screen Size: 13.3 inches
- Panel Type: IPS
- Resolution: 1920 x 1080 (Full HD)
- Refresh Rate: 60Hz
- Response Time: 1ms (GTG)
- Brightness: 250 nits
- Contrast Ratio: 1000:1
- Viewing Angle: 178°/178°
- Connectivity: USB-C, HDMI, USB-A
- Weight: 0.6 kg
- Color: Black
Purpose of Use:
The ASUS MQ13AH is perfect for a wide range of applications, including office work, multimedia, gaming, and on-the-go productivity. Its high-quality display and portable design make it suitable for both professional and recreational use, enhancing productivity and entertainment experiences.
How to Use:
To start using the ASUS MQ13AH, connect the monitor to your device using the included USB-C, HDMI, or USB-A cable. Adjust the built-in stand to your preferred angle for optimal comfort. Customize settings such as brightness, contrast, and color profiles using the on-screen control. For detailed instructions, refer to the included user manual.
Supported OS/Application/Industries:
The ASUS MQ13AH is compatible with Windows, macOS, and various mobile devices. It is highly relevant in industries like business, education, media production, and technology, enhancing productivity through high-quality visuals and portable convenience.
Benefits & Compatibility:
- High-Quality Visuals: Full HD resolution and 1ms response time ensure sharp and vibrant images.
- Portable and Versatile: Lightweight design and multiple connectivity options for easy setup and use anywhere.
- Comfortable Viewing: Eye care technology and adjustable stand reduce eye strain and enhance comfort.
Warranty and FAQs:
The ASUS MQ13AH comes with a three-year limited warranty covering any manufacturing defects. For common questions and troubleshooting tips, visit the NEO Digital product services page. Should any issues arise, our support team is ready to assist, and the RMA process will be initiated if necessary.
Delivery Services (UAE):
We offer prompt and reliable delivery services across the UAE, ensuring your ASUS MQ13AH 13.3" Portable Monitor reaches you quickly and safely. Our delivery network covers all major cities and emirates, providing a hassle-free shopping experience.
After Sales Support:
Customer satisfaction is paramount to us. We provide comprehensive after-sales support to address any concerns and ensure a seamless experience with your ASUS MQ13AH. Our team is ready to assist with any queries or concerns.
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Return policy
Return policy
Neotech Enhanced Return & Refund Policy FAQ
1. What is the return policy for items purchased from Neotech?
Customers may initiate a return within a 7-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at support@neotech.ae. We provide a hassle-free return process with free return shipping.
2. How do I start a return or exchange process?
First, contact our customer support at support@neotech.ae for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.
3. How and when will I receive my refund?
Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.
4. Are there any costs for returning a product?
No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.
5. What should I do if my order is incorrect, damaged, or defective?
Contact us immediately at support@neotech.ae. We prioritize resolving any issues swiftly to ensure your satisfaction.
Additional Information
- Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
- Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
- Need Further Assistance? If you have questions or concerns, please contact us via email at support@neotech.ae or call/WhatsApp us at +971 50 197 52 52.
Our Commitment
At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.
Last updated: 13/03/2024
WhatsApp
For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52
WELCOME TO NEOTECH, LOOKING FORWARD TO DOING BUSINESS WITH YOU!
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