NEO Digital
LENOVO THINNKBOOK 13X G2 Laptop - 12th Gen i7-1255U, 16GB, 512GB SSD, 13.3" WQXGA
LENOVO THINNKBOOK 13X G2 Laptop - 12th Gen i7-1255U, 16GB, 512GB SSD, 13.3" WQXGA
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Shipping
Shipping
Order Processing Time
Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.
Shipping Time and Options
Q: What shipping options are available?
A:
- Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
- Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
- Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.
Shipping Cost
Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.
Return, Exchange, and Cancellation
Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.
Shipment Confirmation & Order Tracking
Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.
Damages and Loss
Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at support@neotech.ae or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.
Additional Charges
Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.
Contact Us for Assistance
Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at support@neotech.ae or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.
At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.
Last updated: 28/03/2024
Boost your productivity with the Lenovo ThinkBook 13x G2, featuring a 12th Gen i7-1255U, 16GB RAM, 512GB SSD, and a 13.3" WQXGA display. Ideal for professionals who demand both style and substance.
Overview:
The Lenovo ThinkBook 13x G2 Laptop is designed for the modern professional who values performance, portability, and style. This device is powered by a 12th Gen Intel Core i7-1255U processor, equipped with 16GB of RAM and a 512GB SSD, making it a powerhouse for multitasking and productivity. The 13.3-inch WQXGA display delivers stunning visuals with crisp clarity.
Product Description:
The ThinkBook 13x G2 is a testament to Lenovo's commitment to high-quality craftsmanship and innovative technology. This laptop is incredibly lightweight and features a slim profile, making it easy to carry around. It also includes enterprise-grade security features like a fingerprint reader and secure data encryption, ensuring your sensitive information remains protected.
Key Features:
- Processor: 12th Gen Intel Core i7-1255U
- Memory: 16GB RAM
- Storage: 512GB SSD
- Display: 13.3" WQXGA (2560x1600)
- Design: Ultra-slim, lightweight, and stylish with durable construction
Performance, Quality, Durability, and Reliability:
The ThinkBook 13x G2 is built to last, meeting rigorous durability standards to withstand the demands of daily use. Its performance is optimized for business, offering swift responsiveness and the ability to handle multiple applications with ease.
Specifications:
- Dimensions: 11.7" x 8.2" x 0.5"
- Weight: Approximately 2.7 lbs
- Operating System: Windows 11 Pro
- Battery Life: Up to 12 hours, supporting productivity throughout the day
- Ports: USB-C Thunderbolt 4, USB 3.2, HDMI, and a headphone/microphone combo jack
Purpose of Use:
This laptop is ideal for business executives, digital nomads, and anyone in need of a reliable, high-performance laptop for traveling, client meetings, or managing projects on the go. Its impressive display and audio features make it also suitable for media consumption.
How to Use:
Leverage the powerful i7 processor for demanding applications like data analysis, graphic design, and video editing. The high-resolution display is perfect for detailed work and presentations, while the SSD offers quick access to files and applications.
Supported OS/Application/Industries:
Perfect for a range of applications from Microsoft Office suite to Adobe Creative Cloud, suitable for industries like marketing, design, finance, and consulting, where performance and presentation matter.
Benefits & Compatibility:
- High-Resolution Display: Enhanced visual experience for precision tasks.
- Lightweight Design: Easy to carry without compromising on power.
- Advanced Security: Keeps your data safe on the move.
Warranty and FAQs:
Includes a standard one-year warranty with options for extended coverage. Visit our FAQ section for more details on maintenance and optimization of your device.
Packaging/Weight/Dimension:
The package includes the laptop, power adapter, and all necessary documentation, securely packaged to ensure it arrives in perfect condition.
Shop Today & Receive Your Delivery Across the UAE!
Order your Lenovo ThinkBook 13x G2 now and take advantage of our fast and reliable delivery service. Enhance your productivity and style with this top-tier laptop.
Best Price Guarantee:
We offer competitive pricing and will match lower prices found elsewhere.
After Sales Support:
Our customer support team is on hand to assist with any setup issues or operational questions, ensuring you get the most out of your new laptop from day one.
Request for Customer Reviews and Testimonials:
Your feedback is invaluable. Please share your experiences with the ThinkBook 13x G2 to help others make informed decisions.
Stock Availability:
Check availability before placing your order to ensure there are no delays in receiving your new laptop.
Get in Touch:
For more detailed information or assistance, our customer service team is ready to provide expert advice and support. Contact us anytime for personalized help.
Disclaimer:
All information provided is for general informational purposes only and may change without notice. Product images are for illustration purposes only and may not accurately represent the actual product. Verify all details, including specifications and prices, with our sales team before making a purchase
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Return policy
Return policy
Neotech Enhanced Return & Refund Policy FAQ
1. What is the return policy for items purchased from Neotech?
Customers may initiate a return within a 7-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at support@neotech.ae. We provide a hassle-free return process with free return shipping.
2. How do I start a return or exchange process?
First, contact our customer support at support@neotech.ae for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.
3. How and when will I receive my refund?
Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.
4. Are there any costs for returning a product?
No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.
5. What should I do if my order is incorrect, damaged, or defective?
Contact us immediately at support@neotech.ae. We prioritize resolving any issues swiftly to ensure your satisfaction.
Additional Information
- Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
- Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
- Need Further Assistance? If you have questions or concerns, please contact us via email at support@neotech.ae or call/WhatsApp us at +971 50 197 52 52.
Our Commitment
At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.
Last updated: 13/03/2024
WhatsApp
For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52
WELCOME TO NEOTECH, LOOKING FORWARD TO DOING BUSINESS WITH YOU!
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