NEOTECH
Logitech Rally Plus
Logitech Rally Plus
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Shipping
Shipping
Order Processing Time
Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.
Shipping Time and Options
Q: What shipping options are available?
A:
- Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
- Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
- Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.
Shipping Cost
Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.
Return, Exchange, and Cancellation
Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.
Shipment Confirmation & Order Tracking
Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.
Damages and Loss
Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at support@neotech.ae or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.
Additional Charges
Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.
Contact Us for Assistance
Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at support@neotech.ae or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.
At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.
Last updated: 28/03/2024
Upgrade your meetings with the Logitech Rally Plus, a video conferencing system featuring a 4K Ultra-HD camera, expandable audio coverage, and advanced PTZ controls for large rooms.
Overview:
Introducing the Logitech Rally Plus, an advanced video conferencing system designed to provide superior video and audio quality for large meeting rooms. Featuring a 4K Ultra-HD camera, motorized pan-tilt-zoom (PTZ) capabilities, and an expandable audio system, the Rally Plus ensures all participants are seen and heard with clarity, making it perfect for professional, high-quality video meetings.
Product Description:
The Logitech Rally Plus is a premium video conferencing solution that combines a 4K Ultra-HD camera with an advanced audio system to deliver exceptional video and sound quality. The Rally Plus system includes two Rally Speakers and two Rally Mic Pods, ensuring crystal-clear audio across large rooms. The 4K camera with motorized PTZ capabilities captures every detail, while the RightSight™ auto-framing technology automatically adjusts the camera view to keep all participants in focus. The system’s modular design allows for easy expansion with additional Rally Mic Pods to suit larger spaces, making it ideal for businesses seeking a scalable, professional-grade video conferencing solution.
Key Features:
- 4K Ultra-HD Camera: Captures high-resolution video with 4K clarity, ensuring every participant is visible and every detail is clear.
- Motorized PTZ Capabilities: Smooth and quiet pan, tilt, and zoom (PTZ) functions allow precise control to focus on different areas of the room or specific participants.
- RightSight™ Auto-Framing: Uses AI technology to automatically adjust the camera view to keep all participants in focus, enhancing meeting engagement.
- Expandable Audio System: Includes two Rally Speakers and two Rally Mic Pods with adaptive beamforming microphones that focus on active speakers while minimizing background noise. The system can be expanded with additional Rally Mic Pods for larger rooms.
- Flexible Mounting Options: Comes with multiple mounting options, including wall and table mounts, to suit different room setups.
- Plug-and-Play USB Connectivity: Easy setup with USB connectivity, making it compatible with existing systems and popular video conferencing platforms like Zoom, Microsoft Teams, and Google Meet.
Product Quality and Performance:
The Logitech Rally Plus is built with high-quality materials and state-of-the-art technology to deliver outstanding performance in professional environments. The 4K camera and motorized PTZ capabilities provide sharp, detailed video, while the RightSight™ auto-framing ensures everyone is visible and well-framed. The system’s modular audio design allows for scalability, providing clear, room-filling sound that enhances communication in large spaces. With its flexible mounting options and broad compatibility, the Rally Plus offers a versatile and reliable solution for enhancing video meetings in larger rooms.
Specifications:
- Brand: Logitech
- Model: Rally Plus
- Camera Resolution: 4K Ultra-HD (3840 x 2160 pixels), 1080p Full HD, 720p HD
- Zoom: 15x HD zoom (5x optical + 3x digital)
- Field of View: 90 degrees (diagonal)
- PTZ Control: Motorized pan, tilt, and zoom
- Audio System: Two Rally Speakers, two Rally Mic Pods with adaptive beamforming microphones
- AI Features: RightSight™ auto-framing, advanced autofocus
- Connectivity: USB 3.0, HDMI, Ethernet, Bluetooth
- Compatibility: Windows, macOS, Chrome OS, compatible with Zoom, Microsoft Teams, Google Meet, and other platforms
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Dimensions:
- Camera: 7.2" x 5.9" x 5.9" (L x W x H)
- Speaker: 17.2" x 3.4" x 3.2" (L x W x H)
- Mic Pod: 4" x 1.4" (Diameter x H)
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Weight:
- Camera: 2.6 lbs
- Speaker: 4.2 lbs
- Mic Pod: 0.6 lbs
Purpose of Use:
The Logitech Rally Plus is ideal for large meeting rooms and conference spaces where high-quality video and audio are essential for effective communication. It is perfect for businesses that conduct regular video meetings, webinars, or remote collaborations, providing a scalable, professional-grade solution that enhances participant engagement and meeting productivity.
How to Use:
- Mount the Rally Camera and Speakers: Use the included wall or table mounts to position the camera and speakers in your meeting room.
- Connect to Your Device: Plug the Rally Plus system into your computer or conferencing system using the USB or HDMI cable.
- Adjust Camera and Audio Settings: Use the remote control or a compatible app to adjust the pan, tilt, zoom, and audio settings to suit your preferences and room environment.
- Join Your Meeting: Launch your video conferencing application and select the Rally Plus as your camera and microphone to start your meeting with enhanced video and audio quality.
Benefits & Compatibility:
- Exceptional Video and Audio Quality: 4K Ultra-HD camera and expandable audio system provide high-quality video and sound, ensuring clear and effective communication in large meeting rooms.
- AI-Driven Features: RightSight™ auto-framing and advanced autofocus ensure all participants are visible and properly framed, improving the overall meeting experience.
- Scalable Audio Options: Expandable with additional Rally Mic Pods to extend audio coverage in larger rooms, ensuring clear communication for all participants.
- User-Friendly Setup and Integration: Plug-and-play USB connectivity allows for quick installation and compatibility with all major video conferencing platforms, reducing setup time and technical difficulties.
Warranty and FAQs:
The Logitech Rally Plus comes with a two-year limited hardware warranty. For more information on setup, troubleshooting, and maintenance, please refer to our FAQ section or contact our support team.
Packaging/Weight/Dimension:
The Rally Plus system is securely packaged to ensure safe delivery and easy handling.
- Camera Weight: 2.6 lbs
- Speaker Weight: 4.2 lbs each
- Mic Pod Weight: 0.6 lbs each
- Camera Dimensions: 7.2" x 5.9" x 5.9" (L x W x H)
- Speaker Dimensions: 17.2" x 3.4" x 3.2" (L x W x H)
- Mic Pod Dimensions: 4" x 1.4" (Diameter x H)
Shop Today & Receive Your Delivery:
Order the Logitech Rally Plus Video Conferencing System today for fast delivery and elevate your video meetings with superior video and audio quality.
Best Price Guarantee:
We offer the best price guarantee on the Logitech Rally Plus, ensuring you receive the highest value for a premium video conferencing solution. Shop confidently, knowing you're getting the best deal available.
After-Sales Support:
Our dedicated after-sales support team is available to assist with any questions or issues, ensuring your complete satisfaction with your Logitech Rally Plus purchase.
Request for Customer Reviews and Testimonials:
We encourage you to share your experience with the Logitech Rally Plus Video Conferencing System to help other customers find the perfect video conferencing solution for their needs.
Stock Availability:
The Logitech Rally Plus Video Conferencing System is in stock and ready for immediate shipping. Order now to enhance your video conferencing experience with this state-of-the-art system.
Get in Touch:
For more information or assistance, please contact our support team via phone or email. We are here to help with any inquiries.
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Return policy
Return policy
Neotech Enhanced Return & Refund Policy FAQ
1. What is the return policy for items purchased from Neotech?
Customers may initiate a return within a 7-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at support@neotech.ae. We provide a hassle-free return process with free return shipping.
2. How do I start a return or exchange process?
First, contact our customer support at support@neotech.ae for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.
3. How and when will I receive my refund?
Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.
4. Are there any costs for returning a product?
No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.
5. What should I do if my order is incorrect, damaged, or defective?
Contact us immediately at support@neotech.ae. We prioritize resolving any issues swiftly to ensure your satisfaction.
Additional Information
- Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
- Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
- Need Further Assistance? If you have questions or concerns, please contact us via email at support@neotech.ae or call/WhatsApp us at +971 50 197 52 52.
Our Commitment
At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.
Last updated: 13/03/2024
WhatsApp
For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52
WELCOME TO NEOTECH, LOOKING FORWARD TO DOING BUSINESS WITH YOU!
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