NEO Digital
POSIFLEX TM-4011HDMI
POSIFLEX TM-4011HDMI
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Shipping
Shipping
Order Processing Time
Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.
Shipping Time and Options
Q: What shipping options are available?
A:
- Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
- Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
- Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.
Shipping Cost
Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.
Return, Exchange, and Cancellation
Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.
Shipment Confirmation & Order Tracking
Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.
Damages and Loss
Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at support@neotech.ae or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.
Additional Charges
Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.
Contact Us for Assistance
Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at support@neotech.ae or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.
At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.
Last updated: 28/03/2024
Upgrade your interactive systems with the POSIFLEX TM-4011HDMI, an 11-inch touch monitor that combines HDMI connectivity with superior touch technology, perfect for retail and hospitality environments. Discover more at NEOTECH!
Overview:
The POSIFLEX TM-4011HDMI is an 11-inch touch monitor that excels in delivering high-definition visuals and responsive touch interactions. Designed for versatility, it's ideal for a variety of business applications, including point of sale systems, interactive kiosks, and information displays.
Product Description:
This monitor features HDMI connectivity for high-quality video output and a capacitive touch screen for precise and quick responses. Its compact size makes it particularly suitable for environments where space is limited but high-performance is required. The TM-4011HDMI is engineered to enhance user experience in retail, hospitality, and corporate environments.
Key Features:
- 11-Inch Capacitive Touchscreen: Provides a responsive and intuitive user interface.
- HDMI Connectivity: Ensures high-resolution output and easy integration with existing systems.
- Compact and Durable Design: Ideal for tight spaces and capable of withstanding rigorous daily use.
- Flexible Mounting Options: Can be wall-mounted or placed on a stand, offering versatility in installation.
Product Quality and Performance:
Constructed with robust materials, the TM-4011HDMI is built to last. It offers reliable performance under continuous use, with a design focused on delivering a long lifespan and maintaining high-quality touch interaction.
Specifications:
- Display Type: 11-inch LED-backlit display ensures bright and clear visuals.
- Touch Technology: Capacitive touch technology provides accurate and swift touch response.
- Resolution: Supports high-definition resolution for sharp and vibrant imagery.
- Connectivity Options: HDMI for video, USB for touch interface, ensuring comprehensive compatibility.
Purpose of Use:
The TM-4011HDMI is perfect for businesses that require a dependable and efficient touch interface, such as retail checkouts, hospitality service stations, or corporate reception areas.
How to Use:
Connect the monitor to your device via HDMI for video and USB for the touch functionality. Configure your device settings to optimize the display and touch accuracy. Mount the monitor according to your space needs and operational requirements for optimal user interaction.
Supported OS/Application/Industries:
Compatible with various operating systems including Windows, Linux, and Android, making it suitable for a wide range of business applications in multiple sectors.
Benefits & Compatibility:
- Enhanced User Engagement: Offers an engaging interface that enhances customer interactions and service delivery.
- Space-Efficient: Its compact size allows for effective use in areas with limited space.
- High Visual Clarity: Delivers clear and detailed visuals, improving the overall user experience.
Warranty and FAQs:
Comes with a standard one-year warranty, with options for extended protection. Comprehensive support resources are available to assist with setup, maintenance, and troubleshooting.
Packaging/Weight/Dimension:
- Packaging: Securely packaged to protect during transport.
- Weight: Light enough for easy handling yet sturdy enough for stable use.
- Dimensions: Optimally designed for space-saving installation without compromising screen size.
Shop Today & Receive Your Delivery Across the UAE:
Order the POSIFLEX TM-4011HDMI from NEOTECH and benefit from our efficient delivery service. Upgrade your business setup with a reliable and high-performance touch monitor!
Best Price Guarantee:
NEOTECH offers the POSIFLEX TM-4011HDMI at competitive prices, ensuring you get the best deal available with our price match guarantee.
After Sales Support:
We provide extensive after-sales support to ensure your touch monitor continues to perform optimally, helping you resolve any issues that may arise.
Request for Customer Reviews and Testimonials:
We encourage feedback on the POSIFLEX TM-4011HDMI to help us continue to refine our products and services. Your input is invaluable to our ongoing efforts to enhance our offerings.
Stock Availability:
Before placing your order, please contact us to confirm the availability of the POSIFLEX TM-4011HDMI. Products are typically available within 10-15 working days after order confirmation.
Get in Touch:
For more information about the POSIFLEX TM-4011HDMI or other inquiries, please contact our expert team. We are dedicated to providing comprehensive support and ensuring a seamless ordering process for all our customers.
Disclaimer:
All information about the POSIFLEX TM-4011HDMI on NEOTECH's website is for informational purposes only and is subject to change without notice. Product images are for illustration purposes only and may not accurately reflect the actual product. Prices and availability are subject to change. We recommend verifying all details with our sales team before making a purchase to ensure accuracy and satisfaction with your order
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Return policy
Return policy
Neotech Enhanced Return & Refund Policy FAQ
1. What is the return policy for items purchased from Neotech?
Customers may initiate a return within a 7-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at support@neotech.ae. We provide a hassle-free return process with free return shipping.
2. How do I start a return or exchange process?
First, contact our customer support at support@neotech.ae for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.
3. How and when will I receive my refund?
Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.
4. Are there any costs for returning a product?
No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.
5. What should I do if my order is incorrect, damaged, or defective?
Contact us immediately at support@neotech.ae. We prioritize resolving any issues swiftly to ensure your satisfaction.
Additional Information
- Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
- Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
- Need Further Assistance? If you have questions or concerns, please contact us via email at support@neotech.ae or call/WhatsApp us at +971 50 197 52 52.
Our Commitment
At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.
Last updated: 13/03/2024
WhatsApp
For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52
WELCOME TO NEOTECH, LOOKING FORWARD TO DOING BUSINESS WITH YOU!
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