NEO Digital
M3 MOBILE BLACK
M3 MOBILE BLACK
Shipping
Shipping
Order Processing Time
Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.
Shipping Time and Options
Q: What shipping options are available?
A:
- Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
- Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
- Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.
Shipping Cost
Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.
Return, Exchange, and Cancellation
Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.
Shipment Confirmation & Order Tracking
Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.
Damages and Loss
Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at support@neotech.ae or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.
Additional Charges
Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.
Contact Us for Assistance
Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at support@neotech.ae or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.
At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.
Last updated: 28/03/2024
Experience ultimate durability and advanced performance with the M3 Mobile Black, a rugged handheld mobile computer designed for challenging environments. Explore its features and capabilities at NEOTECH!
Overview:
The M3 Mobile Black is a robust handheld mobile computer that combines high durability and powerful computing performance, making it an ideal choice for industries that require reliable technology in tough environments. This device is engineered to withstand drops, dust, and water, ensuring optimal functionality in field operations, warehouse management, and other demanding settings.
Product Description:
The M3 Mobile Black is equipped with a powerful processor, a user-friendly operating system, and a comprehensive suite of wireless capabilities, including Wi-Fi, Bluetooth, and optional cellular connectivity. Its rugged construction meets military standards for shock and water resistance, ensuring it can perform under extreme conditions.
Key Features:
- High Durability: Certified to military standards, resistant to drops, dust, and water.
- Powerful Performance: Features a high-speed processor and ample memory to handle complex applications smoothly.
- Long Battery Life: Equipped with a high-capacity battery to support extended working hours without needing a recharge.
- Versatile Connectivity: Offers Wi-Fi, Bluetooth, and optional 4G LTE for seamless communication and data transfer.
- Ergonomic Design: Designed for comfortable one-handed use, making it easy to carry and operate for long periods.
Product Quality and Performance:
The M3 Mobile Black is built to last, with a focus on sustainability and reliability. Its advanced hardware and software configurations ensure that it delivers top-notch performance, making it a trusted tool for professionals in logistics, field service, and similar industries.
Specifications:
- Processor: High-speed CPU for efficient multitasking
- Operating System: User-friendly interface compatible with various business applications
- Display: Touchscreen with high visibility in outdoor settings
- Connectivity: Wi-Fi, Bluetooth, and optional 4G LTE
- Protection Rating: IP-rated for water and dust resistance
Purpose of Use:
Ideal for use in logistics, manufacturing, field services, and any sector where robust mobile computing is essential. Perfect for inventory management, asset tracking, and on-the-go data access.
How to Use:
- Charge the device using the provided charger.
- Power on the device and configure the settings according to your operational needs.
- Install necessary applications and tools from the device’s app store or through your IT department.
- Connect to available networks via Wi-Fi or cellular data to start using online features.
- Utilize the device for scanning, data collection, and communication throughout your workday.
Supported Industries:
Particularly beneficial for industries like logistics, field services, construction, and any environment where conditions are harsh or demanding.
Benefits & Compatibility:
- Enhanced Productivity: Enables efficient data collection and communication, enhancing workflow and reducing downtime.
- Reliability in Harsh Conditions: Reliable operation in various environmental conditions, reducing the risk of damage and failure.
- Ease of Integration: Compatible with existing enterprise systems and software, facilitating seamless integration into company workflows.
Warranty and FAQs:
Comes with a comprehensive manufacturer's warranty that covers defects and malfunctions. NEOTECH provides an extensive FAQ section and dedicated support for troubleshooting and operational guidance.
Packaging/Weight/Dimension:
- Packaging: Securely packaged to ensure protection during shipping.
- Weight: Optimally weighted for stability and ease of installation.
- Dimensions: Designed to fit neatly on sales counters or in service areas.
Shop Today & Receive Your Delivery Across the UAE:
Order the M3 Mobile Black from NEOTECH and take advantage of our reliable delivery services throughout the UAE. Upgrade your POS system with this advanced touchscreen terminal!
Best Price Guarantee:
NEOTECH offers the M3 Mobile Black at competitive prices, ensuring you receive the best price guarantee in Dubai, UAE. Buy now and enjoy exceptional value for your money, combining quality, innovation, and competitive pricing.
After Sales Support:
Our commitment to customer satisfaction includes offering comprehensive after-sales support to help with any technical issues or questions, ensuring your equipment continues to perform efficiently.
Request for Customer Reviews and Testimonials:
We encourage users of the M3 Mobile Black to share their experiences to help us continue improving our products and services. Your feedback is invaluable for our ongoing development and customer service efforts.
Stock Availability:
While we strive to keep our inventory updated, stock availability cannot always be guaranteed. If any items in your order are out of stock, we will notify you promptly. For time-sensitive orders, please contact us to verify stock availability before placing your order. Most standard items are in stock, and for non-standard items, availability can typically be arranged within 10-15 working days after customer confirmation.
Get in Touch:
For any questions or concerns regarding our products, pricing, or availability, feel free to seek expert advice. If you would like to provide feedback, our team is always here to support you. Incorporate high search volume, low competition keywords related to the product, ensuring these keywords are commercially and transactionally focused for optimal SEO performance.
Disclaimer:
Create a Google search-optimized disclaimer for a this company's website that specifically addresses product-related content, images, pricing, and availability. The disclaimer should highlight the company’s commitment to providing high-quality, innovative, and engaging content, emphasizing the importance of clarity, conciseness, and SEO optimization. It should state that all content is for general informational purposes only and is subject to change without notice. The disclaimer must also mention that images are for illustration purposes only and may not accurately represent the actual product. Additionally, include a note that the company (NEOTECH) does not guarantee the accuracy, completeness, or timeliness of the information provided and will not be held liable for any errors or omissions. The disclaimer should advise customers to verify all details with a sales representative before making a purchase, noting that product specifications, availability, and prices are subject to change without notice
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Return policy
Return policy
Neotech Enhanced Return & Refund Policy FAQ
1. What is the return policy for items purchased from Neotech?
Customers may initiate a return within a 7-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at support@neotech.ae. We provide a hassle-free return process with free return shipping.
2. How do I start a return or exchange process?
First, contact our customer support at support@neotech.ae for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.
3. How and when will I receive my refund?
Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.
4. Are there any costs for returning a product?
No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.
5. What should I do if my order is incorrect, damaged, or defective?
Contact us immediately at support@neotech.ae. We prioritize resolving any issues swiftly to ensure your satisfaction.
Additional Information
- Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
- Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
- Need Further Assistance? If you have questions or concerns, please contact us via email at support@neotech.ae or call/WhatsApp us at +971 50 197 52 52.
Our Commitment
At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.
Last updated: 13/03/2024
WhatsApp
For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52
WELCOME TO NEOTECH, LOOKING FORWARD TO DOING BUSINESS WITH YOU!
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