NEO Digital
OPTICON PR-11
OPTICON PR-11
Shipping
Shipping
Order Processing Time
Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.
Shipping Time and Options
Q: What shipping options are available?
A:
- Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
- Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
- Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.
Shipping Cost
Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.
Return, Exchange, and Cancellation
Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.
Shipment Confirmation & Order Tracking
Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.
Damages and Loss
Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at support@neotech.ae or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.
Additional Charges
Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.
Contact Us for Assistance
Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at support@neotech.ae or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.
At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.
Last updated: 28/03/2024
The Opticon PR-11 offers seamless and efficient barcode scanning in a compact, portable form. Ideal for retail, warehouse, and on-the-go tasks, this scanner ensures rapid data capture and high mobility. Enhance your scanning efficiency with Opticon today!" (252 Characters)
Overview
The Opticon PR-11 Portable Barcode Scanner is a lightweight and versatile tool designed for dynamic business environments requiring mobile scanning solutions. Perfect for retail, inventory management, and logistics, the PR-11 provides a reliable and efficient way to capture data on the move.
Product Description
The Opticon PR-11 is equipped with advanced imaging technology to deliver fast and accurate barcode scanning across a wide range of applications. Its ergonomic design ensures comfort during extended use, and its robust construction makes it suitable for tough environments. Whether used in a retail setting, a warehouse, or during field operations, the PR-11 is an excellent choice for businesses needing a portable yet powerful scanning tool.
Key Features
- High-Speed Scanning: Captures both 1D and 2D barcodes swiftly and accurately.
- Durable and Lightweight: Engineered for mobility and resilience in industrial and commercial settings.
- Wireless Connectivity: Features Bluetooth for easy connection to mobile devices and POS systems.
- Long Battery Life: Designed for full shifts with extensive use without frequent recharging.
- User-Friendly Operation: Simple interface and intuitive operation for users of all skill levels.
Product Quality and Performance
Opticon's PR-11 is built to high standards, ensuring reliable performance under various operational conditions. It's tested rigorously to handle the demands of continuous mobile use, providing businesses with a scanner that not only performs consistently but also withstands the test of time.
Specifications
- Scanning Technology: CMOS imager for reading printed and digital barcodes.
- Connectivity: Bluetooth 4.0 for seamless integration with other devices.
- Battery: Rechargeable and replaceable battery system.
- Dimensions: Compact size for easy handling and transportation.
- Weight: Extremely lightweight to enhance portability.
Purpose of Use
Ideal for retail staff conducting in-store inventory, logistics personnel tracking packages, or any professional needing quick barcode scanning away from a fixed location. The PR-11 enhances productivity by allowing users to capture data anywhere at any time.
How to Use
Charge the device, pair it via Bluetooth with your smartphone, tablet, or computer, and begin scanning barcodes directly into your business applications. The PR-11 is designed to be plug-and-play with minimal setup required, making it user-friendly for all levels of tech proficiency.
Supported Industries
This scanner is a great asset for the retail, logistics, healthcare, and event management industries, where quick, reliable barcode scanning is crucial for efficient operations.
Benefits & Compatibility
- Enhances Mobility: Allows for data collection on the go, increasing flexibility in operations.
- Reduces Operational Delays: Speeds up data entry processes, reducing wait times and improving customer service.
- Broad Compatibility: Works with numerous devices and systems due to its versatile Bluetooth connectivity.
Warranty and FAQs
Comes with a comprehensive warranty covering defects in materials and workmanship. Check our FAQ section for helpful information on maximizing the use of your scanner.
Packaging/Weight/Dimension
- Package Contents: Opticon PR-11 scanner, charging cable, user manual, and warranty card.
- Weight: Light enough to carry throughout a workday without strain.
- Dimensions: Small enough to fit in a pocket or be carried in a small bag.
Shop Today & Receive Your Delivery Fast!
Order your Opticon PR-11 today and benefit from our quick shipping services, ensuring you can start enhancing your scanning operations without delay.
Best Price Guarantee
We offer the Opticon PR-11 at competitive prices, ensuring you get the best value for your investment.
After Sales Support
Our dedicated support team is ready to assist with any technical issues or questions, ensuring you get the most out of your Opticon PR-11.
Request for Customer Reviews and Testimonials
We encourage our customers to share their experiences with the Opticon PR-11 to help us continue improving and to assist other businesses in making informed decisions.
Stock Availability
Please contact us to confirm the availability of the Opticon PR-11 before placing your order, as inventory levels can fluctuate.
Get in Touch
For more information about the Opticon PR-11 or other inquiries, please contact our customer service team. We are here to provide detailed product insights and assist with your needs.
Disclaimer
All content provided is for informational purposes only and is subject to change without notice. Product images are for illustration purposes only and may not accurately reflect the actual product. Prices and availability are subject to change. Please verify all details with our sales team before making a purchase.
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Return policy
Return policy
Neotech Enhanced Return & Refund Policy FAQ
1. What is the return policy for items purchased from Neotech?
Customers may initiate a return within a 7-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at support@neotech.ae. We provide a hassle-free return process with free return shipping.
2. How do I start a return or exchange process?
First, contact our customer support at support@neotech.ae for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.
3. How and when will I receive my refund?
Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.
4. Are there any costs for returning a product?
No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.
5. What should I do if my order is incorrect, damaged, or defective?
Contact us immediately at support@neotech.ae. We prioritize resolving any issues swiftly to ensure your satisfaction.
Additional Information
- Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
- Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
- Need Further Assistance? If you have questions or concerns, please contact us via email at support@neotech.ae or call/WhatsApp us at +971 50 197 52 52.
Our Commitment
At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.
Last updated: 13/03/2024
WhatsApp
For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52
WELCOME TO NEOTECH, LOOKING FORWARD TO DOING BUSINESS WITH YOU!
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