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NEO Digital

CUSTOM TK302III METAL

CUSTOM TK302III METAL

Regular price Dhs. 0.00 AED
Regular price Sale price Dhs. 0.00 AED
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Taxes included. Shipping calculated at checkout.

Shipping

Order Processing Time

Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.

Shipping Time and Options

Q: What shipping options are available?
A:

  • Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
  • Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
  • Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.

Shipping Cost

Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.

Return, Exchange, and Cancellation

Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.

Shipment Confirmation & Order Tracking

Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.

Damages and Loss

Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at support@neotech.ae or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.

Additional Charges

Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.

Contact Us for Assistance

Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at support@neotech.ae or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.

At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.

Last updated: 28/03/2024

The CUSTOM TK302III Metal kiosk printer is built to last and perform in the most demanding environments. Ideal for public terminals, transportation, and retail kiosks, it delivers rapid, reliable printing with a sturdy metal casing." (243 Characters)


Overview

The CUSTOM TK302III Metal is engineered for environments where durability and reliability are critical. This thermal printer features a robust metal casing, making it perfect for high-traffic areas such as transportation hubs, outdoor kiosks, and industrial settings.

Product Description

With its heavy-duty metal construction, the CUSTOM TK302III Metal is designed to withstand physical impacts, environmental stress, and continuous use without compromising functionality. It offers high-speed thermal printing capabilities, ensuring quick transaction times and reduced queues. This printer supports a wide range of media sizes and is equipped with advanced connectivity options, including USB and Ethernet, for seamless integration into various systems.

Key Features

  • Metal Housing: Provides extra protection against dust, dirt, and mechanical damage.
  • High-Speed Printing: Capable of printing speeds up to 250 mm/sec, ideal for fast-paced environments.
  • Versatile Media Handling: Accepts paper widths from 60 mm to 112 mm, catering to diverse printing needs.
  • Robust Cutter: Equipped with an auto-cutter rated for over 1 million cuts, enhancing operational reliability.
  • Flexible Connectivity: Offers USB and Ethernet interfaces, with optional Wi-Fi for wireless operations.

Product Quality and Performance

The CUSTOM TK302III Metal is built with high-quality components that ensure long-lasting performance even under harsh conditions. Its thermal print technology provides consistent, high-resolution prints, making it suitable for detailed receipts, tickets, and labels.

Specifications

  • Printing Method: Direct Thermal
  • Resolution: 203 dpi
  • Print Speed: Up to 250 mm/sec
  • Connectivity: USB, Ethernet, optional Wi-Fi
  • Paper Width: 60 mm to 112 mm

Purpose of Use

This printer is ideal for kiosk applications in areas with high user traffic and potential exposure to environmental challenges, such as outdoor parking terminals, factory floor stations, and public transport ticketing kiosks.

How to Use

To install the CUSTOM TK302III Metal, secure it within the kiosk housing, connect it to the network and power sources, load the thermal paper, and configure the settings via the integrated interface or remote management tools. Its straightforward setup and rugged design make it easy to maintain and operate.

Supported Environments

The TK302III Metal is specifically designed for tough environments where standard printers might fail. It’s perfect for outdoor applications and areas prone to dust, moisture, and temperature fluctuations.

Benefits & Compatibility

  • Enhanced Durability: The metal casing protects against external damage and extends the printer's lifespan.
  • Reduced Downtime: High reliability and easy maintenance ensure continuous operation.
  • Wide Application Range: Capable of handling various printing tasks, from tickets to detailed receipts, across multiple industries.

Warranty and FAQs

Includes a comprehensive warranty covering manufacturing defects and performance issues, supported by an extensive FAQ section to help troubleshoot and optimize usage.

Packaging/Weight/Dimension

  • Package Contents: CUSTOM TK302III Metal printer, power supply, USB cable, user manual.
  • Weight: Designed to be robust yet manageable for installation.
  • Dimensions: Compact dimensions allow integration into a variety of kiosk sizes.

Shop Today & Receive Your Delivery Fast!

Order your CUSTOM TK302III Metal today and benefit from our efficient delivery services, ensuring your operations are enhanced without delay.

Best Price Guarantee

We offer the CUSTOM TK302III Metal at competitive prices, ensuring you get exceptional value for a premium, durable kiosk printer.

After Sales Support

Our dedicated support team is ready to assist with any setup or operational questions, helping you fully utilize the capabilities of your new printer.

Request for Customer Reviews and Testimonials

We encourage users to share their experiences with the CUSTOM TK302III Metal to help us continue to refine our products and assist other customers in making informed decisions.

Stock Availability

Before placing your order, please contact us to confirm the availability of the CUSTOM TK302III Metal. Products are typically ready for dispatch within 10-15 working days after order confirmation.

Get in Touch

For more information about the CUSTOM TK302III Metal Thermal Kiosk Printer or other inquiries, please contact our customer service team. We are here to provide detailed product insights and exceptional support.

Disclaimer

All information provided is for informational purposes only and is subject to change without notice. Product images are for illustration purposes only and may not accurately reflect the actual product. Prices and availability are subject to change. Please verify all details with our sales team before making a purchase.

 

Return policy

Neotech Enhanced Return & Refund Policy FAQ

1. What is the return policy for items purchased from Neotech?

Customers may initiate a return within a 7-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at support@neotech.ae. We provide a hassle-free return process with free return shipping.

2. How do I start a return or exchange process?

First, contact our customer support at support@neotech.ae for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.

3. How and when will I receive my refund?

Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.

4. Are there any costs for returning a product?

No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.

5. What should I do if my order is incorrect, damaged, or defective?

Contact us immediately at support@neotech.ae. We prioritize resolving any issues swiftly to ensure your satisfaction.

Additional Information

  • Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
  • Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
  • Need Further Assistance? If you have questions or concerns, please contact us via email at support@neotech.ae or call/WhatsApp us at +971 50 197 52 52.

Our Commitment

At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.

Last updated: 13/03/2024

WhatsApp

For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52

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WELCOME TO NEOTECH, LOOKING FORWARD TO DOING BUSINESS WITH YOU!

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