NEO Digital
DELL ALIENWARE X16 GAMING Laptop - 13th Gen i9-13900HK, 32GB, 1TB SSD, NVIDIA® GeForce RTX™ 4080 12GB, 16" QHD
DELL ALIENWARE X16 GAMING Laptop - 13th Gen i9-13900HK, 32GB, 1TB SSD, NVIDIA® GeForce RTX™ 4080 12GB, 16" QHD
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Shipping
Shipping
Order Processing Time
Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.
Shipping Time and Options
Q: What shipping options are available?
A:
- Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
- Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
- Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.
Shipping Cost
Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.
Return, Exchange, and Cancellation
Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.
Shipment Confirmation & Order Tracking
Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.
Damages and Loss
Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at support@neotech.ae or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.
Additional Charges
Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.
Contact Us for Assistance
Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at support@neotech.ae or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.
At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.
Last updated: 28/03/2024
Unleash extreme performance with the Alienware X16 Gaming Laptop, featuring a 13th Gen Intel Core i9-13900HK, NVIDIA GeForce RTX 4080, 32GB RAM, 1TB SSD, and a vibrant 16" QHD display. Engineered for elite gamers and power users.
Overview
The DELL Alienware X16 is a powerhouse designed for elite gamers and professionals who demand top-tier performance, advanced graphics capabilities, and superior build quality. This gaming laptop combines cutting-edge technology with high-end components to deliver unmatched performance and a premium gaming experience.
Product Description
The Alienware X16 is powered by the latest 13th Generation Intel Core i9-13900HK processor, offering outstanding speed and efficiency. It features the NVIDIA GeForce RTX 4080 graphics card, providing exceptional graphical power capable of handling the most demanding games and creative applications at high settings. With 32GB of RAM and a 1TB SSD, the X16 offers ample space and quick load times, while the 16-inch QHD display ensures crisp, detailed visuals for an immersive gaming and multimedia experience.
Key Features
- Processor: 13th Gen Intel Core i9-13900HK for high-speed performance.
- Graphics: NVIDIA GeForce RTX 4080 12GB, perfect for ultra-high-definition gaming.
- Memory: 32GB RAM for efficient multitasking and gaming.
- Storage: 1TB SSD for extensive storage and fast data access.
- Display: 16-inch QHD (2560 x 1440) display delivers sharp and vibrant visuals.
- Design: Robust and stylish with RGB lighting and advanced cooling technology.
Product Quality and Performance
The Alienware X16 is built with premium materials for durability and an aggressive aesthetic that matches its powerful internals. It features advanced thermal management systems to keep performance stable even under intense gaming sessions. This laptop is engineered to provide peak performance without throttling, ensuring a smooth and consistent user experience.
Specifications
- CPU: Intel Core i9-13900HK
- RAM: 32GB
- Storage: 1TB SSD
- Graphics: NVIDIA GeForce RTX 4080 12GB
- Screen: 16-inch QHD (2560 x 1440)
- Operating System: Windows 11 Home
- Connectivity: Wi-Fi 6E, Bluetooth, multiple USB ports including Thunderbolt 4
Purpose of Use
Designed for gaming enthusiasts and creative professionals, the Alienware X16 is ideal for running graphically intensive games, VR applications, and software used in video editing, 3D rendering, and other professional creative tasks.
How to Use
Maximize your gaming and creative potential by leveraging the RTX 4080's capabilities for real-time ray tracing and AI-assisted features. The QHD display is perfect for detailed graphics work, while the high-performance components handle multitasking with ease.
Supported Applications
Perfect for high-end gaming titles, virtual reality platforms, and professional software such as Adobe Premiere Pro, Autodesk 3ds Max, and other demanding applications.
Benefits & Compatibility
The Alienware X16 offers a comprehensive suite of features that cater to a wide range of needs, supporting the latest peripherals and VR technologies, ensuring a future-proof gaming and computing experience.
Warranty and FAQs
Comes with a standard one-year warranty from Dell, with extended options available. Dell provides a robust support network for troubleshooting and maintenance advice.
Packaging/Weight/Dimension
The packaging is designed to protect the device during shipping while being environmentally conscious. The laptop’s design ensures it is portable despite its powerful specifications.
Shop Today & Receive Your Delivery Across Various Locations!
Purchase your Alienware X16 today and take advantage of our fast, reliable delivery services. Experience next-level gaming with this exceptional laptop.
Best Price Guarantee
We offer competitive pricing on the Alienware X16. Find it cheaper elsewhere? We'll match the price to ensure you get the best deal possible.
After Sales Support
Our dedicated support team is ready to assist with any questions or issues regarding your Alienware X16, ensuring a seamless experience from purchase through everyday use.
Request for Customer Reviews and Testimonials
If you have purchased the Alienware X16, please share your feedback. Your insights help us to improve our services and assist other customers in making informed decisions.
Stock Availability
We aim to keep the Alienware X16 in stock, but availability can fluctuate. Please contact us directly for the most accurate stock information, especially if your order is urgent.
Get in Touch
For more information about the Alienware X16 or any other inquiries, our team of experts is ready to help. Contact us today for personalized advice and exceptional customer support.
Disclaimer
All information regarding the Alienware X16 is for general informational purposes only and may change without notice. While we strive for accuracy, we do not guarantee the completeness or timeliness of this information. Always verify product details with our sales team before making a purchase
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Return policy
Return policy
Neotech Enhanced Return & Refund Policy FAQ
1. What is the return policy for items purchased from Neotech?
Customers may initiate a return within a 7-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at support@neotech.ae. We provide a hassle-free return process with free return shipping.
2. How do I start a return or exchange process?
First, contact our customer support at support@neotech.ae for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.
3. How and when will I receive my refund?
Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.
4. Are there any costs for returning a product?
No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.
5. What should I do if my order is incorrect, damaged, or defective?
Contact us immediately at support@neotech.ae. We prioritize resolving any issues swiftly to ensure your satisfaction.
Additional Information
- Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
- Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
- Need Further Assistance? If you have questions or concerns, please contact us via email at support@neotech.ae or call/WhatsApp us at +971 50 197 52 52.
Our Commitment
At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.
Last updated: 13/03/2024
WhatsApp
For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52
WELCOME TO NEOTECH, LOOKING FORWARD TO DOING BUSINESS WITH YOU!
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